Guest User
October 27, 2024
As the title says, this is definitely the best hotel in Playa des Las America's! Most importantly are the lovely, happy, obliging staff in all areas of the hotel. Antonio is fantastic and sorts our holiday room out for us, Eric is great also and very helpful, as are all the other reception staff. All the staff in the breakfast area are so polite and are only to happy to get your morning hot drink, a vast assortment to choose from. The staff are at hand to clear finished plates away for you, it really is a lovely, chilled experience first thing in the mornings. A vast choice of breakfast items to suit all tastes. I would like to mention Sergio in the breakfast area, he really looked after my husband and I for the two weeks holiday, always knowing what drinks we had in the mornings and warmly greeting you. The housekeepers are all lovely and do a great job of keeping every area of the hotel clean. Rooms, bathrooms are cleaned daily and beds changed everyday. The towels are changed twice a day. The hotel is Mexican themed throughout, there is space and tranquility within the hotel grounds, it really is peaceful. My husband and I have stayed at Villa Cortes seven times, normally twice a year and we wouldn't stay anywhere else, definitely a better class than neighbouring hotels! A great location also, right on the seafront and to all the shops and restaurants. Nice to see Wiki again, the hotel Frenchie, she's lovely and friendly.