Top 5-Star Hotels in Playa de Palma

We were advised from travel agency that this was a nice 5* hotel with a good beach nearby. I mean, this hotel is not bad, and the staff was very nice and helpful, we travelled with 2 small kids and the staff made us fell very welcomed. I know the surrounding area is not hotel's fault, but its definitely more for the teens or younsters who party hard every night. Everywhere is graffiti, theres no nice souvenir shop- only the cheap bs that people buy when drunk but back to the review. The elevator didnt work the whole 7 days and when we asked why they dont call the service to fix it, we were told they call it but no one came. Peefect. So imagine waiting 5-10mins to go down with the one elevator that worked for 8 floors plus -1 floor. We had to use stairs to go down with two pushchairs in our hands. When it comes to food, everyday was a different theme which was nice, the food was good but all the cakes were from frozen semi-finished products and not hotel made, which is a big minus for me as a baker. You have to pay for your drinks when having dinner, even water. I dont think this hotel looks like 5*, especially the vending machines made it look super cheap and when i asked for the luggage weight, you have to pay 1€ for each weighting which is super ridiculous. The room service didnt do much of cleaning, where there was a bit of a sand on the floor, it was there for our whole stay. They only changed the towels, made up the sheets and thats it, didnt even change the sheets. The room was lacking a lot of stuff for 5* hotel, like weight, wardrobe for the clothes, some essentials for hygiene, a little sewing kit and so on. We will not return to this hotel and you better find somewhere else without the screaming drunk german teens and graffiti all around. At last, i have to thank again to the staff, they made our stay much better.

This is the 2nd Iberostar we have stayed in and it really is excellent. The service was fantastic as were the staff who were extremely friendly and welcoming, offering a glass of champagne on arrival at check in. The hotel is spotlessly clean and modern. The food was brilliant. We only ate breakfast though as we went out in the evening. Pool side was great, with waiters walking round the pool bringing drinks, as well as pool activities such as water aerobics and yoga which my wife loved. Each evening there was entertainment in the outside champagne bar which is a brilliant setting. We enjoyed a soul night, Cuban night, rock roll night too! Overall a fantastic break.Well done Iberostar and all the great people that work there. Best regards, Dan

I have nothing to say about the hotel. The service facilities and environment are very good. The rooms are large and very clean. The balcony is very spacious and you can see the sea. The indoor spa is also great. Breakfast and dinner are all buffet with many kinds. If you have the chance to come to Mallorca again Ka will stay here again!

Where to start, wow. The hotel is absolutely amazing. Our room, 525, was the best, with jacuzzi and lounge, impeccably clean, as was the whole hotel, they even wash the walls daily. All the staff were super efficient, great banter with the boys in the bar every night, thank you. The breakfast was outstanding, fruit selection fantastic and the poached eggs were the best I have had anywhere, thank you. We had a slight issue, no need to mention what it was, but without doubt it was sorted immediately, thank you for your kindness and understanding. We have already recommended you to our friends back home and hope this review will encourage more guests to stay with you. Keep doing what you are doing because it is perfect, thank you.

Excellent hotel with excelent service. The hotel is really nice with very friendly stuff also very calmingathmosphere. The music is great duringthe day, they created a good tastenof zen mood. Also small guesturs likeeveryday leaving water , chocolates in the room. Spa is great and every detail is thought o relqx. For kids they leave special package in the room also onXmas day they left a present in the room personalized and we said this is above expectations. it made our daughter very happy. also during nights live music is great. all in all, it is way better service than a lot offive stars we have been with those extra mile guestures.

The front desk service of the hotel is really intimate. You can book a lot of sea play projects. You will be very trustworthy to help contact. You can consult anything. It is really good. The hotel breakfast fruit is also rich, and the hygiene is also justified. Overall, it feels good.

Great modern hotel set on the beach.we stayed in a sea view apartment and hired a car to see the island and shopped at lidl and ate out in can pastilla rather than pay their tidy sum to dine in the hotel.We would have liked an oven to cook meals however the rings of the hob did meals well.wonderful maids and the indoor pool made this a welcome short break plus the sun came out which was a bonus in January!

The hotel pool is nice, with indoor and outdoor facilities, but when we went, the weather was still a bit cold, so it was useless. The room was clean, with a balcony, and it was very close to places to eat on foot.

supper big and good with delicious breakfast and kind staff, they can call the taxi for you and there is a bus stop right at the gate of the hotel, it’s really convenient. We really had a good time at the hotel and it’s near the airport only cost 7mins so we can save time there.

Top Hotel, great roof terrace with pool, bar and spectacular views. Personal is super nice. All in all very recommendable.