The Fives Downtown Hotel & Residences, Curio Collection by Hilton Reviews
The Fives Downtown Hotel & Residences, Curio Collection by Hilton
10 Avenida Nte., Centro, 77710 Playa del, Playa del Carmen, Quintana Roo, 77710, MexicoView Hotel Details
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The Fives Downtown Hotel & Residences, Curio Collection by Hilton Guest Reviews
4.2/5
Very Good
109 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.1
Service4.1
Cleanliness4.2
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All reviews(109)
Positive reviews(9)
Reviews with photos/video(2)
Nikkilaoshi
Junior Suite
Stayed in 2024年7月
Couples
4 review
4.5/5
Great
Posted on 2024年7月24日
Location is great. Checkin was easy. Rooms are spacious with a little kitchenette (stove cooktop & microwave) but there’s no dishes or utensils to cook. Decent coffee/tea setup. Nice robes. Medium sized fridge with freezer section. City view rooms do not have balconies and face street with view of ice cream shop and laundromat. Pool is warm & pool towels available. 1 block from the busy street and 2 blocks from beach. There’s a bar with a pool table, foosball, and darts where happy hour was offered for an hour daily. BREAKFAST WAS NOT WORTH WAKING EARLY FOR. Very limited options and was cold. Also after checking our reservation at the breakfast restaurant they were insisting we pay for it when we paid for it with the reservation. Also felt the breakfast staff were a bit rude when I tried asking for details on the station others were lining up for reminding me of things that were included or not.
Guest User
Superior Room
Stayed in 2022年7月
Couples
57 review
5.0/5
Outstanding
Posted on 2022年7月27日
One of the best hotel in Playa I'm for sure will be back the location is also great
ミアキス
Junior Suite
Stayed in 2024年11月
Couples
1 review
3.2/5
Posted on 2024年11月21日
Overall the hotel was clean, but the facilities were noticeably old - the bathroom mirror was dirty, the shower nozzle didn't work, and the water pressure was weak.
There was also a party on the first floor or on the rooftop that went on until nearly midnight, so the music was loud and I was woken up by the constant sound of chairs being pulled from the floor above at around 3am.
The breakfast was good on the first day but not so good on the second day.
I also didn't understand why I was charged an additional fee on the day, even though I had booked and paid the rate which included accommodation tax.
It's well located, but considering the price it is a Samsung hotel.
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Guest User
Superior Room
Stayed in 2024年7月
Family
1 review
4.5/5
Great
Posted on 2024年10月8日
It's good for the price. There seem to be quite a few Koreans. It's really great that there's a rooftop pool. There's a lot to see around. I highly recommend it.
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Guest User
Superior Room
Stayed in 2024年2月
Couples
9 review
5.0/5
Outstanding
Posted on 2024年2月21日
The room is large and the facilities are complete and useful
The decoration of the hotel is very unique
2 minutes walk from ADO station
2 minutes walk from CI banco where you can exchange money.
4 minutes walk from the beach
1 minute walk from Fifth Avenue
5 minutes walk from Kosumer Speedboat Terminal
Rooftop infinity pool Carmen's one of a kind
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Guest User
Deluxe Room
Stayed in 2023年11月
Couples
1 review
4.2/5
Very Good
Posted on 2023年11月13日
The coffee pot doesn't boil water ㅜㅜ Everything else is good, including the location! The rooftop rooftop is also nice!! The counter staff are also very friendly and nice!
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Guest User
Superior Room
Stayed in 2023年5月
Family
4 review
5.0/5
Outstanding
Posted on 2023年5月23日
It was so nice and kind than I expected, so I felt good
I was so satisfied
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Chang Arizona
Deluxe Room
Stayed in 2023年11月
Family
9 review
4.7/5
Amazing
Posted on 2023年11月27日
No bells and whistles for breakfast. Location is good.
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Guest User
Superior Room
Stayed in 2022年12月
Family
6 review
3.5/5
Posted on 2023年1月9日
The appearance of the hotel is okay, the breakfast is OK, but I don't think it's a four-star hotel, it's almost a three-star hotel. And it's super humid, even the paper towels in the bathroom are wet, it just feels wet to the touch. The whole room smelled of damp, which was very uncomfortable. The service is good, the sink was blocked, and someone came to fix it within ten minutes of calling.