Hilton Garden Inn Pomona, CA Reviews

The location is great. The room is spacious and clean. The staff is very helpful too.

The room is very clean and the housekeeping lady cleaner irene is very efficient and helpful. The bed is comfy. The coffee machine is great bonus.

The hotel customers service was 10/10 and the breakfast was great.

Good location

The service attitude at the front desk is too bad. There is no water, sanitary ware, or slippers in the room. It is too bad. Moreover, the deposit can only be paid by credit card, while other hotels can accept cash.

The front desk clerk had a bad attitude. There was no water in the house. I was thirsty at night and had no slippers.

The room is relatively big and the hygiene is OK

Originally, there was a free parking lot, so I booked a hotel so far away, but I didn't expect that there were black people organizing activities here for a few days. The breakfast was very noisy, and these black people were also very rude and smelly.

The hotel is relatively new and the location is okay for self-driving.

The exhaust fan in the bathroom is very noisy and cannot be turned off. It is so noisy that I can't sleep at night. The room is newly renovated and has a smell. People with sensitive skin are very uncomfortable and itchy. I can't sleep for one night. I have booked two nights and checked in. I felt uncomfortable and asked to check out one night early. The hotel did not agree. I wasted one night's room fee and the price/performance ratio was very poor. The online rating was good, but it seems that the rating was fake.

The hotel is OK, clean and hygienic. Good location

The environment is good, the surrounding area is very convenient, clean and hygienic

The hotel is relatively new, the window sill facing the road cannot be opened but it is relatively soundproof. Staying here is just a picture of the surrounding facilities. The environment is new, but the hygiene is not good. The hotel towels are obviously dirty and sticky, and they are used by guests without washing them.

Complete facilities, sufficient parking spaces, good surrounding environment