Hotels Near Baixa de Sao Pedro in Ponta Delgada

Wanted: a conveniently-located comfortable hotel. Found: the Hotel Matriz. Flight delays from Lisbon meant I arrived after midnight but the night manager took care of all my needs. A comfortable room but looking out on a major building project - the only thing to see from my window. I didn't come here for the view, so no problem (although the noise at my siesta time was a bit invasive). In the room, everything I would expect of this category hotel. Breakfast was adequate but, after a week, it gets a bit repetitive. Car parking (free) is three floors below the hotel and best if the rental car is SMALL! Would I stay there again? ABSOLUTELY!

A fairly new and clean hotel, but the staff really destroyed our experience unfortunately. The pros: - New large rooms - Small but clean bathroom - Free breakfast - Free parking - Central location (not a huge city) - Comfortable bed The cons: - Staff there to do bare minimum and make you feel like you're annoying them - No breakfast left half an hour before it's meant to finish - Line ups for coffee at breakfast - You can hear everything through the front door to all the rooms being cleaned above, below and next to you, good luck sleeping without ear plugs - No water or anything provided in the room except tea Arrived on a 6am flight sleepless from Toronto to be looked at and in one glance told rooms won't be ready till 2pm, no exceptions. I ended up asking every few hours as we were freezing on chairs in the lobby, and were only told it's full and that a lesser noisy room would be available if we want to take it (smaller, smaller bed and facing the street) to which we said no, as we're light sleepers. You would think they would tell us when the room was ready but no, after falling asleep in a chair under the blasting AC, I woke up sick, stiff and the room was available but the lady at the front desk had better things to do than tell me. She could at least have offered us breakfast with warm coffee but no, zero effort made. At breakfast the next day, half an hour before closing there was no bread left or scrambled eggs. When we asked they said it was over, meanwhile we could see two cooks in the kitchen making scrambled eggs but obviously not for guests... this was the general experience throughout the stay. The best was at checkout being asked if we drank the bottle of water in the room. Firstly, there wasn't one, ironically, were they going to charge us for that too? Stay somewhere else, there are nicer hotels and inns, some near the waterfront and restaurants.

The room was good and made better with view to old fort and dock. The staff were very helpful and friendly and the bar area was welcoming and useful as I had a late check in. All the above was undone by a sub- standard breakfast, surprisingly because Portuguese usually excel in this area- the toaster malfunctioned daily, the cordial was so watered down, simple water would have been better, the homemade pastéis de nata were an embarrassment. The hotel was full of French and other European guests and I’m sorry we showed them such low standards. On the positive side: the location is very convenient.

Good price/quality ratio. Budgetary opportunity to settle on the island

A conference hotel in winter, everything is up to Five Star hotels standards all over the world. However i was stucked in the elevator for 3 minutes and didn't why the door kept closed.

The complex is located in the tranquil village of Capela, a quarter drive from the capital and the airport. A car is a must, but you need it to visit this beautiful island. Our 2-kamerappartement was very spacious and clean. The beds were fine with choice from two kitchens. The hotel is very fully equipped with oven, microwave, Nespresso device (cups for payment) and water cooker with free tea. With no cleaning, you will receive a €3 voucher per day to spend in the restaurant. However, €3 is not worth much in this restaurant, since prices are huge: a cappuccino costs €3.50 here while the prices for coffee are around €1.20 on the island you need to ask yourself for the vouchers, The hotel was very comfortable and it was very comfortable and it was very comfortable and it was very comfortable. The sauna, fitness room and the indoor and outdoor pool were not used, so I can't evaluate this. Sufficient parking space. Coffee to drink between the locals in the Moby Dick cafeteria in the village. Supermarkets Pingo Doce and Continentale nearby car distance.

The scenery is good, a bit biased, eating is very inconvenient, the hotel restaurant is not bad. With the children to go, there is no extra bed, I received a breakfast fee of 12 euros, the facilities and breakfast of this five-star hotel is really flattering, the domestic three or four stars level, breakfast is too bad

This apart-hotel complex is absolutely beautiful, flowering bushes everywhere with a lovely scent. Our apartment was large and airy and had a great private terrace on the first floor (2nd floor if you’re North American). It really was a home from home with a full dining area with table and chairs and lounge area with sofa, soft rug and tv. The main double bedroom was upstairs with an anteroom having a sofa/pull out bed for children or guests 3&4. Lots of storage in the bedroom but there was a distinct lack of hangers in the wardrobe but loads of drawer space. The kitchen is adequate enough for simple meals (no oven) with a twin hob and microwave, kettle and toaster, and a selection of pots and pans. We managed really well. The hotel provides breakfast 8am - 10am if you want it at 12euros per person. We didn’t try this option. Housekeeping are amazing and come every day! Everything is clean and beds are made. Towels can be changed daily if you like. For a self-catering holiday we found that a lot was provided in the apartment for us: washing up liquid, washing up sponge, washing up cloth and a tea towel. These are replenished and changed as needed. There is also toilet roll, shower gel and hand wash provided in the bathroom which was lovely - again, replenished when needed or on request. The complex gardens are beautiful and well-tended. The pool looked lovely and well-cared for, however we didn’t try it out. There seems to be a hot tub in a wooden building off the pool area - we took a look but it was grubby and the water had floating debris. I’m sure they would have sorted it out if we had asked, but we were out and about discovering the island every day. You definitely need to hire a car for the duration of your stay here as there isn’t any bus route nearby and taxis would be very expensive to get around the island. HANDY TIP: If you’re picking up your hire car on landing at the airport and driving to Quinta da Santana - to get into the complex there is an electronic gate that requires a remote control. When you first arrive, drive past the big metal gate and find the next smaller (pedestrian) gate. Put the hazard lights on in the car and get out to ring the bell. This alerts reception who will come and open the gate for you or just give you a remote straight away so you can drive into the complex. We had a horrendous time of looking and looking and going around and around the roads trying to find the entrance!! We didn’t know about the need to ring the pedestrian gate bell (face palm!) The reception staff are lovely and very accommodating and speak English very well. I’m not sure what other languages they can speak. The area that Quinta da Santana is situated in is the one fly in the ointment….it seems really run down and the road they are situated on is all full of industrial buildings and commercial businesses. Further exploration within Santana uncovers the grubbier side of agricultural life with its local working class community.

The Caloura Hotel Resort impressed us all round. Super nice room with a great view of the sea from the balcony. Beautifully landscaped grounds all around with lots of flowers and flowering shrubs. About 15 minutes by car from Ponta Delgada, it is in a beautiful, quiet location, except for the merry chattering of seabirds at night. Very, very great breakfast buffet - my personal favorite the carob bread rolls, I have never eaten such delicious rolls! The evening buffet was too expensive for us at €28, because we stuck to the salads and desserts in the evening, the main courses were not to our liking, and the a la carte food was more recommendable. The staff is super friendly and helpful, the rooms are super clean! We will come back next year! 100 recommended!!! Das Caloura Hotel Resort hat uns rundum begeistert. Super schönes Zimmer mit toller Aussicht vom Balkon aufs Meer. Rundum schön angelegtes Gelände mit vielen Blumen und blühenden Sträuchern. Etwa 15 Autominuten von Ponta Delgada entfernt liegt es in schöner ruhiger Lage, bis auf das nächtliche lustige Geschnatter der Seevöglel. Sehr sehr tolles Frühstücksbuffet - Mein persönlicher Favorit die Johannesbrot Brötchen, noch nie habe ich so leckere Brötchen gegessen!!! Das Abendbuffet war mit 28€ uns zu teuer, weil wir uns Abends eher an die Salate und den Nachtisch gehalten haben, die Hauptgerichte waren nicht unser Geschmack, da war das Essen A la Carte eher zu empfehlen. Das Personal ist super freundlich und hilfsbereit, die Zimmer tipptopp sauber! Wir werden nächstes Jahr wiederkommen! 100 empfehlenswert!!!

We stayed 5 nights in this hotel. Let's go one by one. Room: There was not exhaust system in the toilet. The smell of the sheets was awful since the very first day. The design was nice. Cleaning service was a joke... We had to ask up to three times for making up the room... Every day was a drama knowing when it was going to be done. Breakfast: A 5 star hotel does not deserve such a bad breakfast. Orange juice was not even fresh. Spanish Ham was awful(really low quality and bakery... just speechless) Restaurant: Extremely short variety of dishes. Again, not at expected level of 5 star hotel. Facilities: There were many rooms yet to be finished and not completely built. Surroundings are really ugly.... Additional comments: We saw many couples&families who had a booking in the frontdesk with no room available... Hotel was offering other room in other hotels at 17km!! We went to play to the pool (billiard) and there was a leakage on the ceiling... A new hotel with leakage??? Summarizing, the best of this hotel was the staff ...Poor them, trying to ”extinguish” all the fires caused by the hotel & hotel management. Specially front desk staff: Thx for doing your best! I provide 3/5 star coz I want to believe that they will fix all this issues in a short time and it will be good by then.