Popular Portland 4-star Hotels

Not worth the money they charge. The gentleman at the front desk did not seem to like or know his job his job. He made errors at check in by. Hanging the wrong credit card, never sent luggage to the room and did not seem to care in the least each time we tried to get the situation rectified. At checkout we were mistakenly charged for a meal. There was total confusion on the hotels part to resolve. Spoke to the front desk manager at the time of checkout, called and spoke to Pat the front desk manager a few day later. He told me he would look into the charges and call me back that same day, he never returned my call. Call a few day later and asked for the hotel manager, Micheal, explained the situation about the incorrectly charged meal. He said he would look into it and call me it two days, he never returned the call as he said he would. Had to call the hotel again, no more than a week later. Spoke to another manager who said he figured out the issue and credited my credit card a few days earlier. Still have not seen the credit. Not impressed with the service at all. Anyone can make a mistake in a bill but it is how it is dealt with that determines the customers experience. The managers at this hotel don’t seem to understand customer service. Very surprising but true.

4.5 stars We stayed one night while passing through Portland on the way home. Check-in was quick and friendly. The lobby is nice. Room was clean, spacious, and updated. Bed was comfortable. Front desk staff were helpful. Location is great! We had a couple of great walks to dinner or to get coffee. The Old Port neighborhood was cute! We ordered room service for breakfast. Service was slower than expected due to staffing issues, but we both enjoyed our meals. We didn’t get to take advantage of the spa or restaurant, but if we find ourselves in Portland again, we definitely will. We always have nice experiences at Westins, and this stay was no different.

We decided to do a night out in Portland. I am originally from there...born and raised, but live in Kittery now. Decided to check out the press hotel and union restaurant for brunch. Honestly, it was all ”Meh”. Hotel was nice, clean and convenient to Old Port. It is however, overdone, overpriced and overhyped. Too much with the press quotes all over the place, the tyewriters, printing press parts, etc etc. I get it. Its the Portland Press Herald's old building. Our room was $400 after taxes and had a view of the fire station parking lot. It was tiny, bed uncomfortable, pillows unusable (ordered new pillows which helped, but the oversized ”feather” pillows were covered in something like crepe paper). Bathroom had no fan, stupid quotes all over the place signifying nothing. I don't really understand how other hotels in the Port are like $150 a night for the same thing while this is more than double. The experience? It was too much by half. Seems to me this is there to bilk tourists out of a few extra dollars playing on Portland's history, which I don't get--the Press Herald is still around, just not in that building. Maybe its there for the new hipster crowd in Portland to part with some of their money, who knows. Traveling to Portland and want to stay downtown? Stay at one of the other cheaper hotels. Same exerience, half the price. Remember, no matter how hard you try, Portland is not Boston and its not New York. Mariott missed with this one.

Situated along the waterfront of Portland, Maine, our hotel is in the heart of downtown. Explore the unique neighborhood with our complimentary Canopy bikes and find dozens of award-winning restaurants, shops, galleries, and trails within a mile. Our rooftop bar, Luna, features fantastic views of the working waterfront with a seasonal locally sourced menu of small plates and craft cocktails. Salt Yard Cafe and Bar provides all day dining from creative breakfast and pastries, fresh and healthy lunch choices, and classic cocktails with a local twist. For special events and large gatherings and we offer a private dining room and state of the art function spaces.

The hotel is clean and has a great location! We were however very disappointed that this hotel did not have a pool like the app lists! Currently there also is no one to cook for at the restaurant so there was only a bar no food!

The young man and young lady at the front desk were SOOO helpful! Our room was great! We enjoyed our 10th anniversary trip pass through very much!

Great location tho it wasn't situation in the heart of downtown. Clean and bright room. Due to the covid the housekeeping service wasn't delivered during the 3 nights we stayed. The price was extremely expensive (actually all hotels in the whole Portland). Anyhow, great spacious room and I had a pleasant stay.

Step into modern comfort and convenience at Courtyard Portland Downtown Waterfront. Our downtown Portland Maine Hotel provides easy access to a variety of area attractions such as Old Port, the University of Southern Maine and Cross Insurance Arena. Located just four miles from Portland International Jetport we offer a complimentary airport shuttle service. Head to our hotels warm and welcoming lobby, featuring space to work, relax and socialize. The Bistro serves satisfying breakfasts, morning coffee, dinner, and cocktails in the evening. During downtime, exercise in our fitness center or swim in our indoor pool. Reserve one of our flexible meeting rooms and host a memorable soirée in Portland, Maine. At days end retreat to spacious hotel rooms and suites with luxe bedding, complimentary WiFi and flat-screen TVs.

I stayed at this hotel for a week on business. The room was clean and comfortable,the amenities were great-full kitchen, full-size fridge and microwave, stove, pots/pans, all the dishes, glassware and utensils you'd need. I slept really well-didn't notice any noise from the street. It was really convenient and the view of the harbor with all the huge cruise ships coming in and out was super cool. The staff was great-particularly Rashad and Tim at the front desk-very helpful, friendly and professional. The location was very convenient to the Old Port area. Really enjoyed my stay.

April School vacation we planned a one night stay-cation at the Ramada. I should have known better, being that we live less than a few miles away from the Ramada. But, I unfortunately trusted the 3 star rating. We live near the Clarion hotel and we were looking for step up from that hotel. We were looking a simple hotel that felt safe, clean, decent food, and had a pool. The Ramada failed on all fronts! The only good thing about this hotel is the exceptionally patient staff behind the front desk. This staff has an incredibly hard job. While trying to perform their jobs, they are constantly monitoring unwelcome guests and guest who have been served far too much alcohol at their bar and restaurant. This creates a unsafe space for hotel employees and guests. We were a party of three one adult and two children under the age of 10. My children both expressed feeling unsafe while we were outside of our room. One of many incidents included a very intoxicated man who was a hotel guest at their bar. He came towards us calling my children his children and walked right into a wall, and fell down right in front of them. They have never knowingly seen a drunk person. Now thanks to our stay at the Ramada they have. This was one of many experiences we had that led us to feel unsafe outside of our room. In our room there was a pubic hair on the ice bucket tray. The rooms are dingy and bathrooms feel very worn in and dirty. We made sure our doors were bolted and secure. The doors felt secure with the exception of the patio door but we were on the 3rd floor. We did have dinner at the Seasons restaurant. Skip the food and get dessert. The desserts were really good. The mozzarella sticks we ordered only one actually had cheese in it. The tater tots were freezer burned and you could taste that even though they were smothered in cheese. Finally the pool and hot tubs. Algae around the pool platform allows for an extra slippery surface and of course fungus. The hot tubs were very cloudy and felt a layer of slime on our skin after being in them. The pool lining is lifted in many areas and has a ring of dirt around the interior edges. In the early morning we found a non guest using the pool area to bath. Next time we are looking for a average hotel for a stay-cation that feels safe, clean, decent food and a pool we will choose the Clarion near our house. Or perhaps we will splurge and get a good quality hotel elsewhere in town.