Hotel Moon & Sun Porto Reviews

All 6 of us give thumb up 👍 to this hotel’s service and location.

So great. We stayed 2 nights and everything was fantastic.

When I checked in the room I didn’t any basic amenities not even a bottle of water or a glass. I complained to the reception next day and they were nice to offer those basics. The rooms are very small. I found the best of this hotel is the rooftop, however due to the covid situation the bar is closed, the drinks must be ordered at the ground floor bar.

My first night in a hotel in Europe. It was noisy, the transportation was more convenient, and the room was smaller. It was similar to a Japanese hotel.

Excellent location, good breakfast and details such as water and infusions in the room and a good hair dryer.

Hotel with very good quality-price ratio.

The hotel is in the center of the old city, in a small road that is easy to miss when navigating. There is a valet parking service at the door, and the parking fee is 15 euros per day. The rooms are surprisingly small, but the rooftop bar could have been a plus. good service. There are small Portuguese restaurants on the left and right of the hotel, which is very convenient.

The hotel was a bit hard to find because the street was blocked due to construction. The concierge could not have been more helpful. Everyone was great! Just a short walk to restaurants and activities. And so reasonably priced!

We had a very nice stay. The front desk was extremely helpful. Although, i wish there was more light in our room (408)

Room is clean, staff are good, bed is comfortable. HOWEVER, room is VERY VERY DARK at night. It requires more bright light. It was so dark that we were unable to read the map nor all notes of our planned itineraries. It is not an excuse of saving energy. It is just impossible to read anything that made us VERY UNCOMFORTABLE. If the hotel is willing to install more bright lights, then we like this hotel. It is so good the hotel provides free pastries, coffee and tea from 2pm till 9pm, as told upon check in. However, when we returned at 7:30 on Fri and Sat the coffee and hot water were COLD. On Sun, we returned at 4:30 pm, no coffee and no pastries. We told the front desk about it. He filled up the flask with hot coffee BUT never bother to replenish the pastries. We don't mind if the hotel did not provide those coffee and snacks, but once you have your commitment, then you have to spend effort to take care of it. Again, please install more bright lights in the room. We like to save energy too but this is not the way. It was very very uncomfortable in the room at night

Staff was very nice and helpful at each step of the way, from welcoming to suggesting places to eat, directions and even packing breakfast as I had an early morning flight back

Great location- close to dining options. Problem with electric switch in our room quickly corrected. Nice modern decor. Many breakfast options.

Amazing stay, the hotel is super central, rooms are fantastic, the bed is beyond comfortable and the service is superb. They upgraded our room and we also received a complimentary glass of Porto at our arrival and a coffee & cookies on our checkout. One of the best hotels I've stayed in!

The staff we exceptional, so polite and helpful. The hotel was in a great location, within walking distance from everywhere. The breakfast was really good and they served complimentary snacks throughout the day. Excellent stay, highly recommended.