To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities4.1
Service4.1
Cleanliness4.1
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All reviews(40)
Positive reviews(19)
Reviews with photos/video(2)
Negative reviews(1)
Guest User
Standard Twin Room
Stayed in Oct 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Dec 10, 2024
Good location, good facilities, nice service. Classic Ibis Hotel.
Guest User
Family-Standard Room With 1 Double Bed And 1 Single Bed For A Child
Stayed in May 2024
Business travelers
6 review
4.7/5
Amazing
Posted on Jun 29, 2024
Cleaned quite well! It would be better if there was more drinking water! There is a gym, but the swimming pool is a bit small! The service is very friendly! The environment is also good! There are many Chinese people staying in the hotel!
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WIllkanshijie
Standard Double Room
Stayed in Apr 2023
Business travelers
74 review
4.0/5
Very Good
Posted on May 23, 2023
In the city, you can walk to the main attractions in about 15 minutes. The room is OK, not very big, very quiet, and the WiFi is OK. It takes 8-10 minutes to walk to the subway. There is a large supermarket 3 minutes walk from the hotel, which has a lot of things.
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Guest User
Standard Twin Room
Stayed in Mar 2023
Couples
30 review
4.2/5
Very Good
Posted on Apr 23, 2023
The room facilities are simple, there is no free bottled water, you can walk to the attractions, and you need to pay for parking in the hotel. The front desk is open 24 hours a day. There is no breakfast when you book a room, and you need to pay for breakfast.
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Katarzyna S
Stayed in Oct 2024
Travel with friends
5.0/5
Outstanding
Posted on Nov 22, 2024
Really grat place to stay and visite Poznań Old Town by foot. Quiet place despite of busy time (Independence Day). Breakfast very good, variety of food, but it would be perfect if they serve pancakes for breakfast, because not all eat meat. Very helpfull and nice staff.
Response from Property: Dear Madame, We greatly appreciate your comments regarding your stay at the ibis Poznań Stare Miasto. Receiving feedback is very valuable to us, especially when it comes to the work of our staff. We are glad that you also appreciated our location and the breakfasts served in the restaurant I will also share Your comment about pancakes with our Chef. Thank you again for sharing your opinion with us and we hope that your next stay in our hotel will be pleasant and enjoyable. Kind regards, Jakub Skrzypczak Deputy General Manager
martacC7774XV
Stayed in Oct 2024
Other
5.0/5
Outstanding
Posted on Nov 13, 2024
Hotel was ok for one night stay. Good breakfast, nice location. Rooms quite small but clean and comfy.
Response from Property: Szanowna Pani, Jesteśmy bardzo wdzięczni za Pani komentarze dotyczące pobytu w ibis Poznań Stare Miasto. Cieszymy się, ze doceniła Pani również nasza lokalizację oraz serwowane w restauracji śniadania i mamy nadzieję, że kolejny pobyt w naszym hotelu będzie równie przyjemny i udany. Pozdrawiam / Kind Regards Jakub Skrzypczak Zastępca Dyrektora Hotelu / Deputy General Manager
195elizabethn
Stayed in Oct 2024
Solo travelers
5.0/5
Outstanding
Posted on Nov 1, 2024
The location of the hotel and the staff made my stay enjoyable. Everyone I came in contact with was helpful and professional. The main purpose of my review is to give high marks to Amolrzej Przemieniecki. He was my go-to person I always looked for if I needed directions. His directions, how explained the route on the map, and any other helpful hint he could give me always helped me find my destination with no problem. His English was very good and his kindness was always appreciated. In fact, when he checked me out (I stayed October 1-4), an associate helped him with my receipt, due to the fact that he was relatively new and he didn't have much experience in checking customers out. I told the gentleman helping that I assumed Amolrzej was a seasoned veteran, considering his expertise, knowledge and a smile that always gave you the impression that he knew the answer and could help you with any problem. I try to explain to young people to choose an occupation that you would love doing for the rest of your life, and not to base it on money and climbing the ladder. If you hate what you do, the days can be long and no amount of money can help your heart and spirit like what you do all day long! My husband and I are hoping to return to Poland next fall, and we will definitely stay at your hotel! Please give Amolrzej my thanks for helping me!
Response from Property: Dear Madame, We very much appreciate your comments regarding your recent stay at ibis Poznań Old Town. It is always a pleasure to receive such positive feedback. I would like to assure that i have shared Your comments with Andrzej and personally thank him for such a grate service. Thank you again for sharing your experience and we look forward to warmly welcoming you again at ibis Poznań Old Town in the near future. Yours sincerely, Jakub Skrzypczak Deputy General Manager
Guest User
Stayed in Jul 2024
Other
4.0/5
Very Good
Posted on Aug 10, 2024
This hotel is located in the old town in Poznan. Close to tram and walking distance to the old town. The old town is wellkept and been under repair. All streets are new and there a lot to see and do. In the old town you will find good ideas waht to see in Poznan. The hotel is ver nice and good staff. Room ver nice and clean. Good breakfast and outside the hotel you have acces to whole Poznan.
Guest User
Stayed in Nov 2023
Other
5.0/5
Outstanding
Posted on Dec 17, 2023
Hi. We return to Ibis Poznan second time. We are pleased 😀 with our stay. Always watching tv and visiting the Old Town. We are already planning to see Poznan again next year. Last time we didn't order anything in the lobby. Nice time spent.
Ewelina G
Stayed in Nov 2023
Business travelers
3.0/5
Posted on Dec 8, 2023
The hotel needs renovation. nice lobby and possible restaurant, but the rooms are old and definitely need renovation. Plus for parking. There was quite a lot of space. Breakfast very poor. Morning breakfast is mainly sausages and sausages…. Eggs not ready. The vegetables are quite monotonous.
Response from Property: Dear Madam, Thank you for sharing your experience of staying at ibis Poznań Stare Miasto. We are extremely sorry that the room decor did not meet your expectations. I encourage you to choose a Premium room the next time you book - equipped with a new TV, coffee machine, tea-making set, and a renovated bathroom. Thank you once again for your opinion and we hope that your next stay at our hotel will be pleasant and successful. Regards, Jakub Skrzypczak Deputy Hotel Manager
Guest User
Stayed in Dec 2022
Couples
3.0/5
Posted on Jan 31, 2023
Great Location and looks nice just 100 m from the only Tram 13 which goes two stops into the Bombed Out City centre. Renovations will take years and no tram routes through it but walking from nearest stops to the Once beautifull Town square is not difficult. Easy way to get from hotel to main station is 13 tram east two stops to very handy area of Kornicha and the either trams 2 5 and 18 which stop at the very big train station. Twin bedded very quiet room meant you had to be a contorsionist to use wardrobe? Hope you are younger than us or can move uncomfortable bed. Air con excellent and quiet on low floor. Nice shower no kettle or safe .THE Worste flat mattress for Accor group?. Beds made once in 4 nights ? and very very slow service in quiet restraunt. Food was tasty. but 50 minutes for spaghetti ? We noted Others serviced a bit quicker. When we return to lovely Poznan in future it wont be to this hotel. sorry. A few supermarkets are just 5 minutes walk. Sorry.
Guest User
Stayed in Dec 2022
Business travelers
4.0/5
Very Good
Posted on Jan 31, 2023
Very nice place with good location, to the city center 5 minutes, near to place for short walk in the eveninght by the river, standard room enough comfort for one night, surprise food, very tasty with local inspiration
Response from Property: Dear Madame, We greatly appreciate your comments regarding your stay at the ibis Poznań Stare Miasto. Receiving feedback is very valuable to us. We are glad that you appreciated our location and the food served in the restaurant. Thank you again for sharing your opinion with us and we hope that your next stay in our hotel will be pleasant and enjoyable. Kind regards, Jakub Skrzypczak Deputy General Manager
Guest User
Stayed in Dec 2022
Other
5.0/5
Outstanding
Posted on Jan 31, 2023
Close to the centre of the city, professional and efficient staff. Health and safety protocols followed. Cleanliness was excellent. Selection at breakfast was very good. I would recommend this hotel to anyoner visiting Poznan
Guest User
Stayed in Dec 2022
Other
3.0/5
Posted on Jan 31, 2023
This hotel is in a good position for all the local usual tourist hot spots,. I fully appreciate that during the current pandemic there have been changes to how the rooms are maintained but I would have expected a clean room to start with, hair in the shower, cobwebs on the light shades, hair around the sink and hair on the bathroom tiles. The rooms were not cleaned on a daily basis which I get but the bin could have been emptied and a quick hoover. Clearly the cleaning regime is not managed effectively by the management team otherwise these issues would not have occurred and I see no reason to complain on the day as this should be checked before my arrival. Due to covid restrictions I had to wait 19 months to fulfil this booking so expected better really. On the plus side the staff were very friendly and the breakfast was excellent and the covid sanitation protocols were very good.
Response from Property: Dear Sir, Thank you for leaving Your opinion on several platforms. We are glad that you appreciated our location, the breakfasts served in the restaurant and first of all our Staff. At the same time, we are sorry that the cleanliness of the room has not lived up to your expectations, and we would like to assure you that we will clarify these matters with the Head of HSK department. Thank you again for sharing your opinion with us and we hope that your next stay in our hotel will be pleasant and enjoyable. Kind regards, Jakub Skrzypczak Deputy General Manager
Guest User
Stayed in Dec 2022
Family
4.0/5
Very Good
Posted on Jan 31, 2023
The stay was planned for 5 days, but it was extended to 14 days without any problems and at great prices. The breakfast buffet was very good. Clean hotel in the city/old town of Poznan. Very friendly staff. Recommended!