18, Táboritská 696, Žižkov, 130 00 Praha 3, Prague 3, Prague, 13000, Czech RepublicView Hotel Details
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Carlton Guest Reviews
4.4/5
Very Good
63 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.4
Service4.4
Cleanliness4.5
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All reviews(63)
Positive reviews(42)
Reviews with photos/video(5)
Guest User
Standard Single Room
Stayed in Jul 2024
Solo travelers
1 review
3.0/5
Posted on Aug 24, 2024
I expected better considering that bigger hotels offer lower price than Carleton. Nothing really special just a bedroom and bathroom to sleep in. The hotel is boring and breakfast might have been the worst I ever had in a hotel.
Olivia_59
Standard Triple Room
Stayed in May 2024
Travel with friends
34 review
5.0/5
Outstanding
Posted on Jun 4, 2024
Very beautiful, a city with a great travel experience, and the hotel is also very comfortable
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sushi japon
Standard Double or Twin Room
Stayed in Jun 2024
Solo travelers
3 review
4.2/5
Very Good
Posted on Jun 23, 2024
The room was spacious and very nice. There were no particular issues and I was able to stay very comfortably. Breakfast was included and the variety was very satisfying.
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Anonymous User
Standard Single Room
Stayed in May 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on May 18, 2024
There is something wrong with the hairdryer. The wind is still freezing after blowing for a long time, and it is not strong enough. Everything else is very good👍
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Anonymous User
Standard Double or Twin Room
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jun 4, 2024
Very clean hotel and well connected to the city center (about 10 minutes by tram). Nearby there are all the services you need such as groceries, supermarkets and night clubs. Well-stocked sweet and savory breakfast
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Guest User
Standard Double or Twin Room
Stayed in Nov 2023
Family
3 review
5.0/5
Outstanding
Posted on Nov 6, 2023
Everything is very good👍, I will stay here again soon
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Guest User
Single Room
Stayed in Jun 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Jun 15, 2023
Not bad not bad pure pure pure pure eat hhhhhhh jjjjj
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Martin A
Stayed in Jun 2024
Couples
5.0/5
Outstanding
Posted on Jun 23, 2024
Pleasantly surprised at just how good this hotel is. Pleasant helpful staff, spotlessly clean and spacious room, good internet, very comfortable large bed, excellent breakfast and good transport nearby. Opposite the hotel is a very good supermarket and a short walk up the road is the Prague TV Tower and park which is well worth a visit. Sound insulation of the room was very good and we were not disturbed at all by the frequent trams passing by.
Response from Property: Dear Martin, Thank you for your wonderful review and for choosing Hotel Carlton. We are delighted to hear that you were pleasantly surprised by our hotel. It’s fantastic to know that you found our staff pleasant and helpful, and that you enjoyed the spotlessly clean and spacious room, reliable internet, comfortable large bed, and excellent breakfast. We are also glad our convenient transport links added to your positive experience. We look forward to welcoming you back to Hotel Carlton in the future. Best regards, Klara Dostalova Customer Experience Manager
Guest User
Stayed in Aug 2024
Other
4.0/5
Very Good
Posted on Aug 22, 2024
Great connection to CC and main railway station with tram or also by foot (40min from Karl's bridge). Breakfast was good, althought it could be more diverse. Faboulus and spacy rooms, elevator, airconditioner, tv with foreign chanalls, wifi, of course. Nice staff. Simpatic neighborhood with bars, restaurants etc. Only thing for minus... I'm used to sleep in silence, so trams woke me up every morning. :)
Leanne M
Stayed in Aug 2024
Couples
5.0/5
Outstanding
Posted on Aug 19, 2024
The Carlton Hotel was just what we needed for our stay in Prague. We required somewhere in Zizkov so we were near a friend's place. The hotel was close to tram stops, served a good breakfast, and provided an excellent double room which was large and spotlessly clean. The bed was very comfortable with lots of good quality pillows and the bathroom was stocked with more white fluffy towels than we needed. The hotel is located on quite a busy road, but the Aircon kept us cool during 30+ degree days and there was no need to open a window, so traffic noise didn't bother us. We had a very enjoyable stay here and recommend it for couples staying in Prague for a short or long break. There's a good selection of restaurants within a few blocks. It's not the prettiest of suburbs, but very practical. The Hotel is situated opposite a good supermarket and it's a short walk to the bus stop for the 136 to Eden shopping mall. We walked to the old town on the first night. It was a 15 minute walk to a really lovely park area where we found a cool pub amongst trees with DJ (Sat night), good beer and a roof terrace for sundowners. Then it was another 10 mins walk to Wenceslas Sq. When we left Prague, we needed to go to the main train station, which was just 2 stops on the tram.
Response from Property: Dear Leanne, Thank you for your lovely review. We are thrilled to hear that Hotel Carlton provided everything you needed for a comfortable stay in Prague. It’s great to know that you enjoyed our location, spacious room, and amenities. We are glad the air conditioning kept you comfortable, and that you found the nearby attractions and transport links convenient. Your recommendation means a lot to us, and we hope to welcome you back soon! Warm regards, Klara Dostalova Customer Experience Manager
chuelinl
Stayed in Jul 2024
Solo travelers
4.0/5
Very Good
Posted on Jul 6, 2024
The hotel is close to tram stops which basically makes it convenient to get to anywhere in Prague. There are good and reasonably priced restaurants within short walking distance and the rooms are nice and clean. To top it off, it has a great breakfast spread too!
Response from Property: Dear Guest, Thank you for staying at Hotel Carlton when visiting Prague and thank you for taking the time to rate us on Tripadvisor. We are pleased to hear you appreciated the hotel's convenient location close to tram stops and minutes from the city centre as well as the area offering good choice of restaurants. We are also glad to hear you found the rooms nice and clean and enjoyed the breakfast spread too. We hope you had a pleasant time in Prague and look forward to welcoming you back in the future. Warm regards, Klara Dostalova Customer Experience Manager
Andrea H
Stayed in Jul 2024
Travel with friends
3.0/5
Posted on Jul 3, 2024
Can't complain about the bedrooms - large king sized bed, comfy temperature due to that the global warming really is closing in on central Europe making the city appear like a sauna from heck at daytime. But: that is probably more thanks to the laws of physics than the AC, our friends melted on the top floor (we got the bottom). The breakfast must be the most disgusting meal I ever (almost) had. Me myself identify as a food lover, not a gourmand but as someone who's appetite never fails; havn't missed a meal in years and have, drunk as fudge, been picking cold left over fries from strangers plates at fast food chains in the middle of the night at times. I can eat food that's not my favourite without complaining. But this really was next level; it doesn't look much to the world but it's first when you try to grab a bite the real disaster reveals itself. The bread might have been cut into slices a week ago, two weeks, who knows? You probably could slit someones artery vein with it. Or beat a small animal over the edge. Going on to the cheese; I wanted to stay safe and go for a mild one just to discover that the cheese station was a mixed up mayhem of gouda, gorgonzola and blue mold cheese that smelled worse that santas breath itself. Off to the eggs then; the scrambled ones looked like porrige most of the time and smelled like a farm house, tried out the hard boiled instead, almost impossible to peel just to discover that the yolk was green and gray in a deep unpleasent way, awakening my alien paranoia. Vegetables you might wonder. Yes, in a very east european way; canned salad still swimming in it's liquid (!) Just when you thought your sickness couldn't get any worse. Tried out the yoghurt, just to discover that it's been poured up in huge bowls and got the same temperature as the breakfast restaurant itself which led to the conclusion that the pouring might have happened many hours ago. Or that the Czech Republic still hasn't discovered the benefits of refrigerators. The cakes and sweets looked glossy and delicious but do not get fooled by that, the artificial taste forces you to, in best case, in a calm sense wonder what's in there and if it's even legal. I myself also mourned that something so beautiful also could be filled with poison (great song by Venom) and that my naive mind thought that this, the last outpost, would save me. Shout out to the butter that actually was served in small, disposable packages. And to the coffee that was actually strong. Probably two days old and full of crap but I was to desperate to care by then. As a scandinavian I need my caffeine, and are apparantly used to higher standards. But in this case I totally had to reevaluate my self image, faceing my limit at the rock bottom breakfast hoovering feelings in my body that made me realise that there was no guarantee that this gruesome dirt would stay for long if I tried to put it in there. I was beaten, and both sick and hungry, leaving the room of horro
Response from Property: Dear Guest, Thank you for taking the time to share your feedback following your recent stay at Hotel Carlton. We are pleased to hear that you found our bedrooms comfortable, especially during the warmer weather. We appreciate all guest's comments and regret to hear that in this case the breakfast did not meet your personal expectations. Most of our guests typically enjoy the variety and quality of our breakfast spread, which is included in the room rate for added convenience. However, we understand that preferences can vary. We hope you had a lovely time in Prague and wishing you safe travels! Kind regards, Klara Dostalova Customer Experience Manager
topcatBobby
Stayed in Jun 2024
Couples
5.0/5
Outstanding
Posted on Jun 13, 2024
We booked a short break to Prague for our wedding anniversary and stayed at the Hotel Carlton. We were thoroughly pleased with our stay. The hotel was clean, the staff friendly, a decent breakfast was included in the price, plus it was really convient for catching the tram into the old town from just down the road Our room was lovely and included a huge bedroom, living area and bathroom. We would definitely stay there again.
Response from Property: Dear Guest, Thank you so much for your wonderful review and mostly for choosing Hotel Carlton to celebrate your wedding anniversary! We are thrilled to hear that you were thoroughly pleased with your stay. It’s great to know that you found our hotel clean, our staff friendly, and enjoyed the breakfast included in your stay. We are also glad the convenient tram access made exploring the old town easy for you. We are delighted that you loved your room, especially the spacious bedroom, living area, and bathroom. Your kind words mean a lot to us, and we look forward to welcoming you back on your next visit to Prague. Best wishes, Klara Dostalova Customer Experience Manager
Starry J
Stayed in May 2024
Travel with friends
5.0/5
Outstanding
Posted on May 25, 2024
This is my second stay in this hotel and I am very pleased with my stay and the hotel personnel. I would like to especially mention that during my last stay I have only noticed that I have done booking for the incorrect dates when I arrived to the hotel and the booking was non-refundable type, however the receptionist and the manager let me stay in the hotel by changing the dates without any extra charge. Overall, the room is very clean and hotel design is authentic. In my previous stay I had a chance to have breakfast in the hotel as well and iwas very pleased with the selections and the quality of food. Definitely recommend to anyone planning a trip to Prague!
Response from Property: Dear Starry J, Thank you for taking the time to share your wonderful review of Hotel Carlton. We are thrilled to hear that you had a perfect stay with us in Prague! We are especially pleased to know that our team was able to accommodate your needs regarding the booking dates. Our goal is to provide exceptional service and flexibility to ensure our guests have an enjoyable experience. Your kind comments on our service are much appreciated. It is fantastic to hear that you found your room to be clean and comfortable. We are also delighted that you enjoyed our breakfast selection and the quality of our food during your previous stay. We loved having you as our guest and look forward to your next visit. Warm regards, Klara Dostalova Customer Experience Manager
Guest User
Stayed in Mar 2024
Other
5.0/5
Outstanding
Posted on Mar 1, 2024
A great reasonably-priced hotel. I reserved months before staying and asked for a number of special pillow and bedding features all of which were in place exactly as requested! Outstanding! Good location as a number of trams are available at the nearby Lipanska stop. Air-conditioning, good breakfast buffet, very nice people, good-sized rooms, digitally lockable safe, mini-fridge, lots of clothing storage (you'll probably have to ask for additional hangers). Only minor complaint: very few TV channels and the only one in English was BBC News but BBC is always good. Highly recommended.
Response from Property: Dear Valued Guest, Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay at Hotel Carlton and that our team was able to fulfill your special pillow and bedding requests to your satisfaction. We're pleased that you found our location convenient, with easy access to trams. Your positive comments about our amenities such as air-conditioning, the breakfast buffet, and our friendly staff are much appreciated. We're also glad to hear that you found our rooms spacious, well-equipped with modern conveniences. We appreciate your feedback regarding the TV channels, and we will certainly take this into consideration for future improvements. Once again, thank you for choosing Hotel Carlton for your stay, and for recommending us to others. We look forward to welcoming you back in the future. Warm regards, Klara Dostalova Customer Experience Manager