Aparthotel Adagio Access la Défense Puteaux Reviews

This is the first time I have experienced the low quality of a hotel in Paris. Although the location is good, the hotel facilities and services still need to be improved. The front desk staff are quite polite, but the restaurant staff must be trained and improved.

Facilities: sufficient. Need to go to the front desk to ask for shampoo. Hygiene: OK. Environment: good. Service: reliable.

It’s nice to have a small kitchen. The location is convenient and safe.

It's a long way from the station, and there are two long stairs, so be prepared if you have a big suitcase.

The toilet kept making the sound of water filling up, and it didn't stop all night.

It's good, but I didn't find a cutting board

The welcome is friendly, the room pleasantly furnished and the location ideal. However, the cleaning is obviously sloppy, so much so that one hesitates before touching the objects and getting into bed. In this period of Covid, this is not necessarily reassuring.

The location of this hotel is really perfect within a short distance from Puteaux Center, La Défense and access to public transportation. The hotel could be amazing but it definitely needs some upgrades here and there. We were there in February 2024 and now in September and we can really see that it’s not going in the right direction. But the concept is great. There is even a garden accessible for guests and the layout of the room is good but then comes a level of service that could require some additional arms. Cleaning of the room upon arrival was very superficial not to mention that the small balcony was still completely left untouched from the previous guests who had left everything there from breakfast to ashtray. And considering that as part of the package- and it’s ok - the cleaning is done once a week it would be appreciated if it could be cleaned in the first place. As a cleaning crew how can you possibly miss the balcony when the room is 20m2 with one window? Then the “kitchen” has the absolute minimum equipment. Don’t expect to find a simple wine glass or a bread knife - pretty basic equipment. We could get one wine glass from reception - so new that we had to wash it ourselves to remove the marks - and we asked for a bread knife that never came. People at reception try their best to assist but for us checking in mid afternoon took forever precisely over 40 mn although we had done the pre check in on line. So between the check in process and the cleaning of the balcony we had already spent 1.5 h to finally settle down. The bathroom was spacious but like many other parts in the building very tired. Rooms with balcony are really recommended although we experienced people living above having no scrupulous dumping their cigarettes 🚬 and ashes on our small balcony where we would have liked to eat but since cleaning takes place once a week we had to live with the cigarettes from above. We know it’s a 3 stars and therefore we should not have crazy expectations but we still have expectations especially because we knew the hotel from previous stays. If not already done I invite the manager of the hotel to visit the 6th floor, come out of the elevator and pretend for just a second that you are a guest landing in the hotel. Some people have clearly been vomiting here and there big times. Perhaps too many Olympic celebrations or whatever but as a guest it’s definitely not entertaining to pass by these areas a few times a day. I don’t think it would put the business at risk to invest in some small over carpets to hide the disgusting damages but apparently nobody has been thinking about that. So all this to say that either they are really on a low budget or someone is not doing the job. Sad because it could really be a super spot. Last but not least, we of course openly expressed our small concerns at the reception so it’s not like we’re stabbing them in the back but strangely enough hotels are normally very eager to get customers evaluations, it’s

The hotel is good overall considering its price. Unlike the traditional hotels, the hotel is designed for long stay, with weekly room service for stay longer than 8 nights. The location is good, 10 minutes away from the metro station by walking. The is a supermarket 2 minutes away, although close early in the night. The main problem of the hotel is that the air conditioner is very weak, not powerful enough to cool down the room even in the night. The room will be cooler if one open the window in the night rather than using the air conditioner.

The staff was so lovely and helpful. The hotel is very nice and room are comfortable. Breakfast was really nice with variety. Thanks to the reception, and all the teams. That s a good place for visiting Paris very near la defense

Use the hotel for weekend break for Longchamp horse racing. Clean and functional. Location good for metro, 10 minute walk. Quiet in the evenings even thou Rugby word cup was on. Room to leave luggage in reception if your flight is later after check out

Great hotel for families. Parking is available, kids play area onsite and a public outdoor playground is also nearby. Booking connecting rooms allows adults to have privacy while keeping kids nearby. There are plenty of shops nearby including Carrefour for groceries, and multiple bakeries and restaurants. Metro line 1 is within easy walking distance.

We knew it was going to be basic, and we're happy as long as it was clean. We booked 2 x inter connecting rooms so my teenager had his own room. There was plenty of space, and they had a small kitchen. The staff were friendly upon check-in. The rooms are only serviced if you stay 8 nights or more and there is a charge if you want your towels changed. The one pillow you are provided with is as flat as a pancake, so I didn't get a decent night's sleep in the 5 nights We stayed. I asked 3 times for an extra pillow, but it never appeared. We also had to ask for loo roll, which I felt didn't go down too well. The TV had loads of channels, but only about 3 worked as there was 'no signal'. The channels that worked were either French or CNN. It is very quiet, so that's a plus. There is a Carriefour at the end of the street if you turn right out of the hotel. If you turn left and left at the end of the block, you will find a Dominoes. I wouldn't stay in La Defense again as there isn't really anywhere to eat. The restaurant across the road is barely open. I wouldn't choose to stay at this hotel either due to the fact that you ask something for three times and still not get it. I didn't feel it was an unreasonable request.

The location is very good. Room is spacious, beds are good. But the service from the staff is not good. When we ran out of soap in the dispensers and toilet paper we talked to the staff at the reception desk in the morning, before we went out for the day. They promised to fix it. Many hours later when we returned they have not fixed it yet. We asked again for soap and toilet paper. They gave us a roll of toilet paper and promised to bring soap the same evening - but never did.