325, Solbong-ro, Daegwanryeong-myeon, Daegwalnyeong-myeon, Pyeongchang-gun, Gangwon State, 25351, South KoreaView Hotel Details
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Holiday Inn & Suites Alpensia Pyeongchang Guest Reviews
3.7/5
56 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities3.7
Service3.6
Cleanliness3.6
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All reviews(56)
Positive reviews(52)
Reviews with photos/video(14)
Awesome stay(14)
Awesome rooms(9)
Clean and tidy(7)
Great service(5)
Negative reviews(4)
Landers
Run Of House
Stayed in Nov 2024
Family
5 review
4.0/5
Very Good
Posted on Dec 20, 2024
Definitely a plus point being suites in Alpensia. My wife likes the wash basin in the suite very much. Bought lots of hot chocolate, instant coffee and ice creams into the room and enjoyed every moment eating in the suite. Settle my toilet bowl flushing problem immediately and would thank them for this, faced no problem in the cold winter .. thank you IHG for the setting
Guest User
Deluxe Ondol Room
Stayed in Dec 2023
Family
1 review
3.5/5
Posted on Jan 31, 2024
Location is good for skiing alpensia. If you're more into an apartment style room, you're good. room is pretty old but has everything you need.
Scas14
1 Queen 2 Single 1 Ondol 3 Bedroom Suite
Stayed in Nov 2023
Family
9 review
5.0/5
Outstanding
Posted on Dec 8, 2023
The hotel sits on a compound with 2 other hotels. Holiday Inn resort and Intercontinental. The suite has a fully equipped kitchen which is good for cooking simple meals. Surrounding area has restaurants, fast food, ice cream place and convenience stores. The ski resort is within walking distance. Will definitely come back here for another relaxing holiday.
Kr.surgery
Standard Double Room
Stayed in Nov 2023
Couples
16 review
3.7/5
Posted on Jan 24, 2024
No toothpaste and toothbrush
No drink water
Small towels
Anonymous User
One Bedroom One Queen Bed Suite
Stayed in Oct 2022
Couples
7 review
3.5/5
Posted on Nov 19, 2022
The location is ok, convenient store and restaurants downstairs, shuttle bus 10 mins walk away. The room is spacious and clean, but no toothbrush, toothpaste, and room slippers.
donghun
Standard Ondol Room
Stayed in Oct 2024
Family
9 review
2.5/5
Posted on Nov 17, 2024
When I wiped the room with a mop in the condo ondol room,
more than 10 long women's hairs came out,
and the mop turned black.
It seemed like they didn't even do basic cleaning.
The resort facilities are seriously aging due to the long construction and poor management.
The sidewalk blocks in the first floor plaza are cement patched.
The underground parking lot is also in a serious condition.
The restaurants around the first floor plaza
are arranged in a way that doesn't fit with the resort,
and they are also seriously ripping off customers.
The overall level of the resort has dropped.
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Yoon
Standard Double Room
Stayed in Jun 2024
Travel with friends
1 review
4.0/5
Very Good
Posted on Aug 7, 2024
It was great. The kids had fun and the adults had fun too. I'm thinking about going back next month. It was just a shame that we couldn't use the rides because of the strong winds.
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Evian Valley
Deluxe Double Room
Stayed in Nov 2024
Family
3 review
4.2/5
Very Good
Posted on Dec 21, 2024
The room was warm and convenient as it was close to the ski resort and facilities.
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tuscanr****
Standard Ondol Room
Stayed in Jul 2024
Family
3 review
1.5/5
Posted on Aug 4, 2024
I made a reservation in a hurry because it was a place that was still in the peak season, but
The facilities were really old.
The air conditioner didn't work, so I took out and put in the remote control batteries several times.
The accommodation card didn't work, so the electricity didn't come on.
I was going to go out for dinner, but the door lock didn't lock, so I tried several times...
Nothing worked at once.
The shower water pressure was too strong, and it didn't adjust well...
QR check-out didn't work either, so I checked out using a landline.
It was nice that I didn't have to go to the desk to check in and out.
It was the peak season, but the restaurants...some of them closed at 7:40 on Saturdays.
Some of them gave me the cold if I didn't order expensive beef.
I went because I got a KakaoTalk message saying there was a free performance at the plaza,
but if I didn't order food at the open-air restaurant in the plaza...I couldn't participate in the performance.
The Ocean 700 sauna was also closed for construction. During the peak season...
I had to wait in line in a small space and just shower.
The shower room and locker room are on different floors, so
I had to go up two floors naked to the locker room with wet clothes and luggage...
It was so hard with a child.
There's a reason why there are resort accommodations left during peak season.
I won't go there twice.
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시스네
Standard Double Room
Stayed in Dec 2023
Family
1 review
4.0/5
Very Good
Posted on Feb 18, 2024
Good for a family trip ~ Restaurant prices are okay ~^^
I intend to visit again~^^ However, parking is a bit disappointing~^^;;
Still, I’ll go again next time~
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tjwang68
Standard Double Room
Stayed in May 2024
Business travelers
9 review
3.0/5
Posted on Jun 24, 2024
The bathroom is not separated into dry and wet areas, and the floor is full of water after taking a shower
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OpticsLover
Standard Double Room
Stayed in Jul 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Sep 17, 2024
I had a good rest. I recommend this place for its cost-effective accommodation.
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꼬깜쓰
Standard PET Double
Stayed in Nov 2023
Family
6 review
5.0/5
Outstanding
Posted on Jan 4, 2024
Warm and comfortable accommodation in an exotic atmosphere♡
The atmosphere was nicer and more comfortable than I expected, and it was an even better trip because I was with my beloved dog. ^^ The accommodation was old, but the water pressure in the bathroom was strong and the water was truly a work of art!!! Maybe it's because the air and water are nice, but my skin feels smooth after washing.^^
Intention to revisit 100000%%
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Guest User
Standard Double Room
Stayed in Apr 2024
Couples
1 review
2.5/5
Posted on May 11, 2024
Is it normal to come in before check out? I'm really disappointed.
You seem to be saying it as if it's obvious that things like that happen frequently at the front desk. It's the worst.
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Guest User
Standard Ondol Room
Stayed in Jan 2024
Family
4 review
3.7/5
Posted on Feb 16, 2024
It is relatively close to the ski resort, about a 5-minute walk, and there are convenience stores, restaurants and ice cream on the road, which is convenient. The room is relatively clean and tidy, but the facilities are a bit basic. It’s not worth comparing the price.