Vienna Hotel (Chengyang Wanxianghui Store)

Vienna Hotel (Chengyang Wanxianghui Store) Reviews

Vienna Hotel (Chengyang Wanxianghui Store)

No.625 Jingcheng Road, Chengyang District, Qingdao, Shandong, ChinaView Hotel Details
Vienna Hotel (Chengyang Wanxianghui Store)
Vienna Hotel (Chengyang Wanxianghui Store)Vienna Hotel (Chengyang Wanxianghui Store)Vienna Hotel (Chengyang Wanxianghui Store)
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Vienna Hotel (Chengyang Wanxianghui Store) Guest Reviews

4.5/5
Good
617 review
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(617)
Positive reviews(589)
Reviews with photos/video(40)
Friendly front desk staff(70)
Delicious breakfast(40)
Convenient parking(24)
Large rooms(23)
Near shopping area(13)
Perfect for business trips(9)
Would stay again(9)
Average decor(5)
Negative reviews(28)
Guest User
Superior Queen Room
Stayed in 2024年10月
Travel with friends
1 review
5.0/5
Outstanding
Posted on 2024年10月17日
very good
Response from Property: Dear guests: Hello! By chance, we met you. By chance, you chose us. There are too many choices in life. Every choice you make is a kind of fate. Thank you for your thoughtfulness. , your care will surely gain a lifetime of warmth. Looking forward to seeing you again!
Danier_H
Deluxe Queen Room
Stayed in 2023年9月
Business travelers
12 review
5.0/5
Outstanding
Posted on 2023年9月6日
ting hao
Response from Property: Dear guests: Hello! Thanks for coming back! Ba Jin said, "Beautiful and warm things are deep in memory." Memory is warmth, and warmth is memory. The vicissitudes of life have changed, but the warmth in memory remains unchanged. I hope Vienna will be warm in your memory forever! Welcome back often! Wish you: be well!
Zhaowen
Superior Queen Room
Stayed in 2023年10月
Business travelers
30 review
4.5/5
Great
Posted on 2023年10月24日
The surrounding environment is good, the room type is also very good, and the front desk service is quite attentive. The only drawback is that the pillow smells of putty and is not very clean. I asked someone to replace it. The male waiter's attitude was not good, which made the experience of this stay plummet. .
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Response from Property: Dear guests: Hello! Thank you for your timely feedback. I hope it did not affect your mood during this trip. We will strengthen the business training of our employees. We will continue to ask ourselves to be better and better. We will strengthen the rectification of guest room hygiene and pay attention to detail hygiene. Please believe We are willing to use the most enthusiastic, meticulous and warm service to create the most comfortable residence for you during your journey, and sincerely look forward to serving you again!
36qi7qi9
Superior Queen Room
Stayed in 2023年7月
Business travelers
3 review
1.0/5
Posted on 2023年7月11日
I have almost never written a review. I forgot a sunscreen in the room, so I called the hotel to ask for help but heard nothing. After waiting for an hour and calling again, the hotel front desk clearly stated that it had been found and asked me when I would come and pick it up. I asked if you could help send a courier, payable on delivery. Front desk answer: Yes, you can add me on WeChat. In addition, I just sent the out-of-town address on WeChat and suddenly the conversation changed: I asked the cleaning lady and she said she couldn’t find it. Haha, the previous sentence asked me when to go to the front desk to get it? The latter sentence immediately changed to not found. It’s really interesting, I can’t rate it.
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Response from Property: Dear guest, thank you for your choice to stay and your feedback. We apologize for the unpleasant experience we have caused you. Your suggestions are very important. We have fed them to the relevant departments and made improvements immediately. I believe that our colleagues will be more meticulous in serving guests in the future. Once again, we apologize for your dissatisfaction and look forward to your next stay to experience our better service.
Guest User
Family Suite
Stayed in 2023年5月
Business travelers
1 review
5.0/5
Outstanding
Posted on 2023年6月7日
The overall price is not very expensive, the room environment and hygiene are also very good, KK service attitude is standard, the hotel room decoration is good, although it is on the side of the road, it is not noisy, I will choose it next time~
Original TextTranslated by Google
Response from Property: The hotel's reply: Dear guest, thank you very much for your praise of our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Guest User
Superior Queen Room
Stayed in 2023年6月
Business travelers
1 review
5.0/5
Outstanding
Posted on 2023年6月4日
The receptionist was very nice and the room was very clean.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Superior Queen Room
Stayed in 2023年3月
Business travelers
1 review
2.0/5
Posted on 2023年3月17日
The environment is average, the network is poor, and the waiters have poor service awareness
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Featured Room (Double Bed)
Stayed in 2023年5月
Booked for others
3 review
1.0/5
Posted on 2023年5月11日
It has been too long and the quilt is torn. The towels are also torn
Original TextTranslated by Google
Response from Property: Dear guest, thank you for visiting the Vienna Hotel. We apologize for not giving you a perfect stay experience. We will rectify the issues you raised immediately. If you have any questions during your stay, you can contact us at any time. Hotel housekeeping center and front desk colleagues We are dedicated to serving you 24 hours a day. We look forward to your visit again and wish you a happy every day!
Jiyili ༽
Superior Queen Room
Stayed in 2024年9月
Business travelers
1 review
5.0/5
Outstanding
Posted on 2024年9月30日
錦江的服務還是值得信賴的，環境也很好，距離幾個大的商場也比較近，距離城陽著名的呂家莊夜市步行差不多十分鐘左右吧，入住體驗感很好，值得推薦，繼續加油，
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Response from Property: 尊敬的賓客：您好！一次偶然的機會，我們遇見了您，一次偶然的機會，您選擇了我們，生命中有太多的選擇，您的每一次選擇都是一種緣分，感謝緣分讓我們與您相識，您的貼心，您的關懷，定會收穫一生的温暖。期待與您再次相逢！
Guest User
Deluxe Queen Room
Stayed in 2024年10月
Business travelers
5 review
5.0/5
Outstanding
Posted on 2024年11月6日
很大，挺不錯的酒店環境優雅，房間乾淨整潔，服務周到熱情，早餐豐富多樣，入住體驗極佳，強烈推薦給旅行的朋友們！"
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Response from Property: 尊敬的賓客：您好！一次偶然的機會，我們遇見了您，一次偶然的機會，您選擇了我們，生命中有太多的選擇，您的每一次選擇都是一種緣分，感謝緣分讓我們與您相識，您的貼心，您的關懷，定會收穫一生的温暖。期待與您再次相逢！
Guest User
Superior Queen Room
Stayed in 2024年10月
Business travelers
1 review
5.0/5
Outstanding
Posted on 2024年10月10日
前台服務很好，酒店乾淨衞生，早餐很好，種類很多，毗鄰各大商場，離夜市很近，很方便，還會再來，推薦
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Response from Property: 尊敬的賓客：您好！一次偶然的機會，我們遇見了您，一次偶然的機會，您選擇了我們，生命中有太多的選擇，您的每一次選擇都是一種緣分，感謝緣分讓我們與您相識，您的貼心，您的關懷，定會收穫一生的温暖。期待與您再次相逢！
Guest User
Superior Queen Room
Stayed in 2024年9月
Business travelers
7 review
5.0/5
Outstanding
Posted on 2024年9月30日
交通便利，服務態度好
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Response from Property: 尊敬的賓客：您好！一次偶然的機會，我們遇見了您，一次偶然的機會，您選擇了我們，生命中有太多的選擇，您的每一次選擇都是一種緣分，感謝緣分讓我們與您相識，您的貼心，您的關懷，定會收穫一生的温暖。期待與您再次相逢！
Jiaojiaojie！！！
Superior Queen Room
Stayed in 2024年9月
Business travelers
38 review
2.0/5
Posted on 2024年9月28日
餐廳的老頭一點禮貌沒有，我着急下樓吃飯因為趕飛機，忘記拿餐票了，他居然説沒有不可以用餐，結果我又回10樓房間取得票，問他不可以查一下嗎？強硬態度絕對查不了，我是醉了，你在怎麼樣也算個四星酒店吧，這是啥管理制度呀，再説那裝修，那早餐我就不做表達了，滿樓道小卡片，真是醉了……
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Response from Property: 尊敬的賓客：您好！一次偶然的機會，我們遇見了您，一次偶然的機會，您選擇了我們，生命中有太多的選擇，您的每一次選擇都是一種緣分，感謝緣分讓我們與您相識，您的貼心，您的關懷，定會收穫一生的温暖。期待與您再次相逢！
Egunquduoduo
Superior Queen Room
Stayed in 2024年3月
Business travelers
22 review
4.2/5
Very Good
Posted on 2024年3月27日
整體來説還算可以吧，不過對於維也納這個品牌來説還是差強人意，服務，衞生都尚可，但是房間設施陳舊，毛巾也是比較老，裝修也比較差，像是直接接手的別的酒店，裝了一下外觀和大堂就開業了似的，早點大體還算可以，不過牛奶不是純牛奶，像是奶精兑水的那種口感，豆漿也是，粥類不錯，大體就這些吧，希望酒店再接再厲
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Response from Property: 親，看到您的點評，我們很傷心沒能給客官您滿意的入住體驗，這是我們最大的遺憾。您的誠懇評價是對酒店不斷進步的鞭策，我們期待您的再次光臨，一定會給您更好更滿意的入住體驗，會讓您感受到我們的誠意，也會讓您看到酒店的我們是在不斷的努力進步。酒店的我們始終會以更好的服務來迎接每一位客人，最後祝您生活愉快，感謝您的真誠評價，真心希望您能夠再次入住來感受我們的進步。
Kantianbianyoudaocaihong
Superior Queen Room
Stayed in 2024年8月
Business travelers
3 review
5.0/5
Outstanding
Posted on 2024年11月13日
總的來説還是可以的
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Response from Property: 尊敬的賓客：您好！一次偶然的機會，我們遇見了您，一次偶然的機會，您選擇了我們，生命中有太多的選擇，您的每一次選擇都是一種緣分，感謝緣分讓我們與您相識，您的貼心，您的關懷，定會收穫一生的温暖。期待與您再次相逢！