I know that the general process is to call the front desk after picking up the luggage, and the hotel will send a car to pick up the guests, because of the uncertainty of the arrival time of the flight. My mother had difficulty moving after waist and leg surgery, so she contacted Xiaobai from CITYWALK, hoping that someone from the hotel could provide wheelchair services to the airline company. At the beginning, I was very impatient and wanted to express my meaning clearly, and I was mentally prepared to ignore it from the hotel. On the day of check-in, contact Xiaobai again. Unexpectedly, in order to make me feel at ease, he transcribed the conversations of the staff of CITYWALK to me: ”Go to the first floor to pick up, pay attention to the flight, don't forget”, ”Make the handover, and ask the guests what time they will have breakfast tomorrow morning , After confirming, reply in the group ”,” Prepare the breakfast tray for the guest tomorrow and send it to the room”, ”After receiving the guest's settlement, call the emergency contact and let them know that everything has been arranged. He was relieved,” ”Okay, thank you for your hard work” and ”We are all paying attention to this matter, and we will bring the guests back as safely and on time as possible.” After reading one message after another, I felt a little at a loss - I only booked an ordinary room, I only hoped that the hotel would pick up the airport in advance, I just wanted to be a little difficult and save a lot of talking... Look at the photos of the hotel's open-air restaurant in the comment area, which is unique Tool. I suddenly wanted to fly to Qingdao with my wife and children to have dinner with my mother. If my mother can have grandchildren, I can’t watch the take-off and landing of Liuting Airport in the distance. Xiaobai, Brother Tao, Brother Xiao, Afeng and other hotel staff who have never met before are all objects of my gratitude. Thank you for taking care of my mother. Pure gold and jade, blue sea and blue sky, these are my true thoughts on CITYWALK. At the same time, I would like to borrow this comment to wish Qingdao Citywalk Hotel a sea of wealth and visitors from all over the world.
Outstanding
2631 Reviews