Bo’ao Asia Bay Yiyuan Resort Hotel

Bo’ao Asia Bay Yiyuan Resort Hotel Reviews

Bo’ao Asia Bay Yiyuan Resort Hotel

Building 1, Kasen Yazhouwan, No.8 Binhai Avenue, Qionghai, Hainan, 200120, ChinaView Hotel Details
Bo’ao Asia Bay Yiyuan Resort Hotel
Bo’ao Asia Bay Yiyuan Resort HotelBo’ao Asia Bay Yiyuan Resort HotelBo’ao Asia Bay Yiyuan Resort Hotel
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Bo’ao Asia Bay Yiyuan Resort Hotel Guest Reviews

4.2/5
552 review
Verified reviews
Location4.3
Amenities4.1
Service4.2
Cleanliness4.2
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All reviews(552)
Positive reviews(503)
Reviews with photos/video(132)
Nice sea view(100)
Classy environment(45)
Large rooms(45)
Close to beach(25)
Breakfast was average(19)
Great swimming pool(9)
Friendly front desk staff(8)
Perfect for kids(7)
Negative reviews(49)
Anonymous User
Deluxe Sea-view Twin Room
Stayed in Jun 2024
Family
2 review
2.2/5
Posted on Jul 31, 2024
Very unhygienic hotel. Baby cockroaches crawling on the tables and toilet and even on the bed. Balcony door requires great strength to be opened. Main door can’t be closed properly, with the latch being rusty. Hotel common swimming pool has a lot of black sediments inside, not sure if chlorine was even added. Table tennis bat and ball are mouldy and of poor quality. Poor service by customer at the counter. She doesn’t even look at you in the eye when you’re asking her a question. Corridor is run down with bad lighting. Book at your own risk.
Response from Property: Hello, thank you for choosing Boao Yi Garden Resort. On behalf of the hotel, I would like to apologize to you and your family for the problems you have encountered during your stay. In the future, we will strengthen staff training and supervision. We have been committed to providing guests with human quality, sincere care and quality service, you will inform us of your special requirements before check-in, try to meet your special requirements, avoid unnecessary trouble, we will arrange a quiet room for you according to the room status, thank you again for your comment! Hotel general manager
Guest User
Deluxe Sea-view Double Room
Stayed in Nov 2024
Couples
21 review
4.5/5
Great
Posted on Dec 21, 2024
Got a nice room with sea view. The breakfast was bad.
Response from Property: Dear, thank you for your comments and recognition, our main feature is the high-rise sea view room, small breakfast is based on the standard arrangement of 15 yuan per person, breakfast is based on the local characteristics of Hainan cereals and staple food arrangement, I am sorry for the lack of consideration
Guest User
Mystery Room (Double bed)
Stayed in Aug 2023
Family
1 review
2.2/5
Posted on Sep 20, 2023
It’s very confusing to check in as this hotel is located on the 1st floor of the other building. Receptionist needs to speed up the check in process. No phone available in the room to call front desk. But the room was clean and spacious, view was amazing. No cutlery available even though there is a mini kitchen. Fridge is not working.
Response from Property: Hello, thank you for choosing Boao Yi Garden Resort. On behalf of the hotel, I would like to apologize to you and your family for the problems you have encountered during your stay. In the future, we will strengthen staff training and supervision. We have been committed to providing guests with human quality, sincere care and quality service, you will inform us of your special requirements before check-in, try to meet your special requirements, avoid unnecessary trouble, we will arrange a quiet room for you according to the room status, thank you again for your comment! Hotel general manager
Chantel Augustine Smit
Deluxe Sea-view Family Room
Stayed in Nov 2024
Family
16 review
5.0/5
Outstanding
Posted on Dec 22, 2024
Pretty good, clean and big rooms
Response from Property: Dear guest: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time on your trip. Your appreciation gives the hotel a great encouragement, but also the driving force for our progress, we will continue to maintain enthusiasm, and strive to make every guest enjoy the feeling of staying at home, eagerly looking forward to your visit again! You are welcome to come back to experience, wish a happy life!
Guest User
Premier Sea-view Queen Room
Stayed in Sep 2022
Couples
2 review
3.7/5
Posted on Oct 4, 2022
Good hotel with a nice sea view. Very good price despite it being national holiday.
Response from Property: Dear guests: Hello! Thank you for your trust in Xiaoyi! Thank you for your generous compliment and strong recommendation! It's hard to leave love in Boao. Xiaoyi is the most beautiful and warmest home in Boao, and you can always come back and see it when you have time!
Dbz Steele
Esteemed Sea-View One-Bedroom Suite
Stayed in Jan 2022
Couples
67 review
4.5/5
Great
Posted on Feb 16, 2022
Man dem hotel in bo ao. It was a nice time. However the beach of bo ao is never cleaned and has bare trash and ting. You get me.
Response from Property: Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to Thank you for your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests ..
Hohl
Deluxe Sea-view Double Room
Stayed in Dec 2021
Solo travelers
37 review
3.2/5
Posted on Jan 30, 2022
Far away from the actual town, a construction site separated the hotel from the beach and nothing to eat around. Interior design is sad but very clean!
Response from Property: Dear guest: Hello, thank you for staying in and sharing your stay experience with us. Your satisfaction will be our driving force for moving forward. We will continue to improve and strive to improve and strive to do better; I believe it can also bring you a better experience. Come for a satisfying experience. Looking forward to your stay again!
Mengmengmengma
Deluxe Sea-view Twin Room
Stayed in Oct 2024
Travel with friends
7 review
4.7/5
Amazing
Posted on Nov 29, 2024
It is a health care center with many people. The environment is very good. It is close to the seaside. There are several hotels in the building. The buffet is with the elderly in health care. It is a bit chaotic due to the large number of people. Breakfast did not start on time. After communication, it was properly resolved and canceled. Breakfast, satisfied
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Response from Property: Dear, after reading your review, we are very sad that we were not able to give you a satisfactory stay experience. This is our biggest regret. Your sincere evaluation is a spur to the continuous improvement of the hotel. We look forward to your visit again. We will definitely give you a better and more satisfactory stay experience. It will make you feel our sincerity and let you see that we are the hotel's We are constantly striving to make progress. We at the hotel will always welcome every guest with better service. Finally, I wish you a happy life. Thank you for your sincere evaluation. We sincerely hope that you can stay again to feel our progress.
Beidaruo
Deluxe Sea-view Double Room
Stayed in Oct 2024
Travel with friends
24 review
1.0/5
Posted on Nov 13, 2024
Very poor Very poor Very poor It is recommended not to order The hygiene is very poor and there are spider webs The environment is very poor, similar to an apartment Breakfast was very poor, packed lunch The balcony door is unlocked and unsafe The room door is shaking and the sound insulation is very poor The main reason why Ctrip is more expensive than others😅
Original TextTranslated by Google
Response from Property: Dear, after reading your review, we are very sad that we were not able to give you a satisfactory stay experience. This is our biggest regret. We look forward to your visit again and will definitely give you a better and more satisfactory stay experience. We will let you feel our sincerity and let you see that we are constantly working hard to improve the hotel. We at the hotel will always welcome every guest with better service. Finally, I wish you a happy life. Thank you for your sincere evaluation. We sincerely hope that you can stay again to feel our progress.
Xiaogedekeaiduowahaha
Deluxe Sea-view Twin Room
Stayed in Jul 2024
Family
9 review
3.0/5
Posted on Aug 29, 2024
When I arrived, I discovered that I had booked the wrong hotel. It was half cheaper than the one next door. The price/performance ratio was not bad, but the feeling was completely different. The biggest gain was that there is a seafood hotpot in nearby Tanmen Town that is very cost-effective. A large pot costs 150. It is in the town but not there. Outside the fish port, I observed that locals are eating
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your stay and review. We deeply regret that we were not able to satisfy you this time. It is because we did not do a good enough job. The hotel is regularly disinfected twice a month. Before your stay, the hotel will The rooms will be ventilated. The rooms are all high-rise. There are no rooms below the 21st floor. We are also checking how to get in. We will continue to work hard in terms of services and facilities. We look forward to seeing you in the future. Better performance will provide you with a good stay experience on your next trip. Welcome to visit again.
Guest User
Deluxe Sea-view Double Room
Stayed in Jul 2024
Family
4 review
4.2/5
Very Good
Posted on Aug 7, 2024
There is a musty smell and it will take 15 minutes of air conditioning ventilation to dissipate. The location of the hotel is very remote, you need to drive 3 kilometers to reach the business. The only thing is that it is very close to the beach. You can see the beach and the sea when you open the window. There is a self-service washing machine and drying on the balcony of the room, which can also solve the problem of self-driving clothes. The front desk is a bit shabby, but the service attitude is okay. There is a restaurant on the 26th floor, which belongs to another famous hotel. For 168, it can feed a family of three, and the service attitude is quite satisfactory. The price/performance ratio is quite high
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for staying at Yiyuan Resort Hotel! The hotel is located in the paradise town of Boao, where it is like spring all year round, facing the sea and blooming flowers. The building adopts a unique wave shape design. Each room type can view the sea, and it only takes 5-8 minutes to walk to the beach. At the same time, the hotel has always followed the service concept of service first, focusing on the quality of customer service. If you need help at the hotel, please contact the hotel front desk or switchboard, and we will be happy to solve your problem. Thank you again for choosing Boao Asia Bay Summer Palace Resort Hotel. We look forward to your coming back again.
Guest User
Deluxe Sea-view Twin Room
Stayed in Oct 2024
Other
3 review
3.0/5
Posted on Nov 23, 2024
The environment is relatively good, the facilities are complete, and it is close to the seaside. It is suitable for vacation.
Original TextTranslated by Google
Response from Property: Dear, after reading your review, we are very sad that we were not able to give you a satisfactory stay experience. This is our biggest regret. Your sincere evaluation is a spur to the continuous improvement of the hotel. We look forward to your visit again. We will definitely give you a better and more satisfactory stay experience. It will make you feel our sincerity and let you see that we are the hotel's We are constantly striving to make progress. We at the hotel will always welcome every guest with better service. Finally, I wish you a happy life. Thank you for your sincere evaluation. We sincerely hope that you can stay again to feel our progress.
Anonymous User
Mystery Room (Double bed)
Stayed in Apr 2024
Solo travelers
22 review
5.0/5
Outstanding
Posted on May 13, 2024
Facilities: Complete, ready to move in Hygiene: Clean, neat and orderly Environment: Not bad Service: The front desk lady upgraded the room, the service was very good! Parking is also very convenient around, there is a supermarket downstairs, and you can walk to the beach in a few steps from the hotel.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Guest User
Premier Sea-view Queen Room
Stayed in Apr 2024
Family
2 review
5.0/5
Outstanding
Posted on May 4, 2024
Good value for money and great sea view. Ms. Xie at the front desk is enthusiastic and the manager is attentive. The surrounding area is very convenient and it is convenient to buy anything. It was a very satisfying trip. . .
Original TextTranslated by Google
6/9
Response from Property: Dear guests, hello! Thank you for staying at Yiyuan Resort Hotel! The hotel is located in the paradise town of Boao, where it is like spring all year round, facing the sea and blooming flowers. The building adopts a unique wave shape design. Each room type can view the sea, and it only takes 5-8 minutes to walk to the beach. At the same time, the hotel has always followed the service concept of service first, focusing on the quality of customer service. If you need help at the hotel, please contact the hotel front desk or switchboard, and we will be happy to solve your problem. Thank you again for choosing Boao Asia Bay Summer Palace Resort Hotel. We look forward to your coming back again.
Guest User
Premier Sea-view Queen Room
Stayed in Apr 2024
Family
2 review
5.0/5
Outstanding
Posted on May 3, 2024
The hotel environment is very good. I am very satisfied with my stay. The front desk service is good, including Manager Lin, who is warm and thoughtful. Seeing that we have a lot of luggage, he even helps us carry it. There is a small supermarket next to the front desk. It is convenient to buy anything. It is only a few minutes walk to the beach. The sea view is beautiful.
Original TextTranslated by Google
6/9
Response from Property: Dear guests, hello! Thank you for staying at Yiyuan Resort Hotel! The hotel is located in the paradise town of Boao, where it is like spring all year round, facing the sea and blooming flowers. The building adopts a unique wave shape design. Each room type can view the sea, and it only takes 5-8 minutes to walk to the beach. At the same time, the hotel has always followed the service concept of service first, focusing on the quality of customer service. If you need help at the hotel, please contact the hotel front desk or switchboard, and we will be happy to solve your problem. Thank you again for choosing Boao Asia Bay Summer Palace Resort Hotel. We look forward to your coming back again.