Novotel Hotels in Queenstown

I stayed in a King Mountain View room, and while the room felt small it was made up for the fact it was new, modern, well designed and comfortable. The open plan entrance and lobby area felt welcoming. The buffet breakfast included in the room rate was essential and super convenient to fuel up before heading up to the mountain early every morning. And happy hour in the lobby in the evenings 5-7pm. It is 5 minute downhill walk to the start of town and a 9 minute walk to the NZ Ski bus. On the way back to the hotel there is one block of steep hill to walk up but it is only a two minute section. Even though it was only a short walk into town, after a full day on the snow, travelling back and fourth to the mountain, it was hard to get the energy up to walk into town for dinner each night, being cold and tired. I caught the bus from the airport to the hotel which was super easy and a quick 20 minute ride. The airport bus stop is right outside the terminal. I bought a Bee card on the bus for $5 and the trip was only $1 for adults and 0.75c for children. The bus stopped at Blue Peaks directly across the road from the hotel. And the return bus trip to airport was just as simple. Overall a great stay, with new modern facilities, a fairly central location and friendly staff.

The apartment I live in is still a bit small, but it's about the same size for me. The area where I hang my towels is well heated, and the place is very close to the center of Queenstown, which is very good. Because I'm not used to Western-style breakfast, I won't comment on it. Since I didn't request to change the sheets after moving in, I can't comment on the cleanliness.

The lower floor and firstly , arrange 2 different rooms for our 2 consecutive nights stay，not nice front office service, finally, I told the staff to keep the same room

The Net Red Villa, which was booked 9 months in advance, was honest and not as good as expected. The 3 bedroom suite is a three-storey villa, which is very inconvenient to run up and down, far from the big flat floor. There is no toilet in the 3rd floor bedroom and the 2nd floor living room, and the design is unreasonable. The house facilities are a bit old and should be caused by high occupancy rates. The waiter has a detailed introduction to the facilities, but always reminds you that you can't do this, you can't do that, or you have to pay a fine, which makes you feel uncomfortable. As for the scenery, it was really good, but I stayed at the apartment on the Wanaka Lakeside for 3 nights, so I didn't feel amazing. It is recommended to stay in Wanaka for a few nights. There are more cars in Queenstown and there is really no Wanaka comfort.

1. Location: It's convenient and great if you don't have a car as it's only 10 mins away from the city centre. There is a bus stop to go to the airport and city just next to the hotel. There's the Queenstown Trail track just down the road if you wish to have a pleasant walk along the lake. 2. Service: The guy who did our check-in did it like he was repeating a song that he was fed up with singing. Good for those in a hurry who like express check-in with 0 personalization or care but that was NOT a 5* check-in. 3. Room: Booked a standard room on Luxury Escapes, but I don't think the hotel should be on this ”high standard” booking platform. Our room was on the ground floor, so everybody could see us and our belongings. The room was old and small. We had very little room left being 2 people with 2 big luggages. One of the two glasses in the bathroom was still dirty from the previous guests. The blinds didn't work properly and we had to find tricks to close them so people wouldn't see us get changed or sleep! Your sleep might get disturbed if passersby are loud and drunk lol. The washing machine was literally just in front of our room door (a thin door) and woke us up super early one morning. The TV didn't work. Big lack of plugs outlets. Overall, if you're planning on spending the entire day outside and getting back to the room just for sleep then you're fine but don't expect anything fancy.

The location was the best part for us. It was very central in Queenstown and surrounded with many good restaurants, bars and shops. If you are planning on skiing or doing an excursion there are many pick up spots and tour operators near the hostel as well. The room was a good spot to sleep. The bed was comfy, the bathroom was clean and they provided a nice small space heater to keep the room warm if needed. We didn't have any body wash on our first night in the shower, we reported to the front desk and they gave us a couple of bars and we were told that they would replace in the morning but when we came back it was unfortunately not replaced but we did get another small bar of soap. The remote in the room was disgusting and covered in what I imagine was at one point part of some good fried chicken or possibly pizza but everything else seemed to be fine. Check in was a little tricky because there is self check in/check out tablets at the entrance. We couldn't figure out the right combination of booking reference number and name because we had received Jucy's confirmation code in a separate email. The attendant did offer to help us out but we got the right combo at that very moment. You can pick your cards to activate them and we had no issues with this part but later that evening my card deactivated and I went to the front desk a second time to get it working on our first night. The hotel has some very good signage and arrows to tell you where your rooms are and the amenities (rooftop bar/restaurant, laundry room and kitchen area). The hotel seems to be more of a party hotel and when we arrived there was lots of drinking and people having a good time. This went well into the night and the noise seemed to travel well down the hallway from the rooms that were hosting. We could also hear our neighbour coming and going throughout the first night but it was relatively quiet between 12-6. We picked this hostel for the location and to save a little bit of money for excursions. It did get very busy in our area the first night we were there but after that we had no issues with the traffic. It was a 15 minute ride to the airport in the Uber and the bus stops at the nearby Stanley St bus hub and only takes about 25 minutes to go to/from the airport with limited traffic.

Whilst this is an hotel that is rated as a luxury hotel there are a few features which don’t justify that title. The rooms are well appointed and very comfortable, and most have beautiful views of the lake. However there are a few things that are irritating. Being offered a coffee on arrival and then realise you have to pay for it, having to ask for enough tea and coffee every day, and always having to ask for more milk. The room service menu is very limited and not available when it says. We had to order an early breakfast which came in a carrier bag, with no milk or yogurt. Eating muesli dry is not fun! Apparently they had run out of yoghurt? I am sure when these minor details are ironed out the Rees would be truly classed as a luxury hotel.

Great location, this facility is suitable for those not fussy about where they stay. I did not enjoy it. I think I was expecting more and didn’t do enough research. I imagined there was the backpackers part and also a motel part of this facility. The room is what it is and it just wasn’t for me. Below is my experience of the facility. The room was dirty and very basic with no breakfast capability in room. No bowls, spoons etc if there were these items in the building somewhere to use, I was not advised of this. The Air con can not be controlled from the bedroom and you need to go down three floors to reception to ask them to set it to the temperature you want. You need to do this every time. The pillows are stained yellow and I was only given one pillowcase for two pillows. I’m not sure what was expected with the other. The shower door opens in front of the faucet making it difficult to switch on without getting wet. There was cobwebs and dust on vents and aircon. The balcony is very small but looks out over the beautiful lake and mountains. The balcony was shared with the neighbouring room. The carpet had something spilt on it which had not been cleaned. It wasn’t stained, it was hard and dried. The beds were comfortable enough and the sheets were crisp and white. Overall I wouldn’t stay here again as I prefer my hotels a lot nicer and more resourced but for a young adult looking for somewhere to sleep for a party weekend/backpacker I’d say it’s more than suitable.

We are a family of three and we spent nine nights at the Crowne Plaza in Queenstown. The hotel staff are very friendly and helpful and the hotel is in a great location but these are the only positives. We had complimentary breakfast for nine days but didn't eat it once during our stay. We attempted breakfast but it was well below average. I can recommend the orange juice but we much preferred to go elsewhere for our morning coffee and a bite to eat. We also ate at the restaurant on the first night but that was enough for us. This was also below average and we never returned during the remaining eight nights. The hotel is very much a three star hotel standard. It's an ageing property with small rooms and very limited hotel amenities. The hotel isn't cheap and I would say that it doesn't represent good value for money. This is one of the worst IHG hotels that we have visited. We were actually looking forward to leave, which was a shame as Queenstown itself is stunning. We are now spending a few nights in the Hilton Hotel in Auckland before returning to Australia. In all honesty we all had a huge smile when we checked in to the Hilton and felt so relived to be back in the type of hotel that we are used to.