Atour Hotel (Kong Family Mansion) Reviews

Clean room Comfortable bed Restaurants and stores very close Good internet

For such a reasonable price you can’t get a nicer hotel. It is conveniently located besides Confucius’ estate, there is a good laundry room, great bathroom, a service robot and very helpful staff.

The sound of the air conditioning was so loud all night. I like 亚朵hotels but I don’t recommend this hotel.

Overall good . The breakfast have many local varieties food but when people start coming in the service crew were in panic no orientation of how to direct the flow of customers. During check in the male staff in the frontline don’t know how to help us to check in . He have to ask the female staffs to help him. We waited around 30 minutes because the lady staff was attending to other customers.

Front desk is not easy to find as no indication mentioned it's on the 3rd (?) floor as far as I remember. 15mn walk from Pizza Hut or KFC. Room is decent

We stayed here on a Friday, and there was so much happening on the streets outside. Some kind of karaoke performance? A group of fellas eating their dinner on a table in the carpark? A carnival across the street? It was awesome. And the bed was great too! If you're in the area I'd recommend it, it was in an amazing spot.

The Atour Kong Family Mansion is a clean and well staffed hotel. It is located just minutes from the Confucius Temple and Mansion. The breakfast served mostly Chinese dishes but was filling and tasty. The hotel is located in a block with lots of restaurant options as well.

Nice and convenient hotel

Very clean and comfortable! Great value !

Very good 👍

The room was nice and clean. The staff was very friendly. I will stay here again next time.

The room is very clean and the location is convenient. The front desk staff is very attentive.

The room is clean and the service is good. It is very considerate to send water when leaving the hotel

Unfortunately, the first experience of Yaduo was very bad. It can be said that it was the worst time to stay in a hotel in so many years. First of all, the hotel corridor is very dim, which gives people a bad feeling. The check-in lobby is on the third floor, but the first floor feels very shabby. The room I checked in was on the sixth floor. There was no bright place at all. The corridor was dark and narrow, which made people uncomfortable. Secondly, the hotel service needs to be improved. The hotel was asked to arrange a room facing the sun as much as possible, but the room arranged was not facing the sun. Moreover, because the executive room in the hotel picture has tea sets, including drip coffee, instant coffee, sugar and tea leaves, there are only tea leaves in the actual room, nothing else! I called the front desk to ask, and the front desk said that only the wooden double bed room now has tea sets! It was repeatedly emphasized that I originally booked a special room, but I was upgraded to two levels when I stayed in the executive room? ! Then should I be grateful and not ask for anything! ? It would be better if you didn't say these words, but I would get angry when you said them! Of course, the most annoying thing is that I promised to do it well, but I was still arranged a room that did not face the sun. When I stayed at Four Seasons, Marriott, InterContinental and other hotels before, I would definitely arrange a room for Chaoyang. If there was no room, I would be informed and explained. This wave of operations by Atour was too unprofessional. Third, the door of the room was suddenly opened by swiping a card, and the cleaning staff thought that no one was in the room... But other hotels knocked on the door three times and confirmed that no one was there before entering the room, okay! Fortunately, I was not sleeping, otherwise I would be scared! In addition, the breakfast was terrible. There was only one person busy in such a large breakfast room. The fried eggs were cold and there were few types. The soy milk seemed to be made with soy milk powder, and the soy milk tasted very, very light. Pancakes, snacks, and caterpillar bread cut into small pieces were all piled together in a mess. The room facilities were very old, especially the towel placed on the bathroom door handle, the threads on it were all spun, and the bag wrapped in slippers was super dusty, and it fell on my velvet pants very obviously, which shocked me. The hotel soundproofing is very poor. In short, I have tried all kinds of hotels, from homestays, chain hotels, and five-star hotels of various brands. Atour is undoubtedly my worst experience. From then on, I lost my charm for Atour.