Hotels Near Ratingen Ost (S) in Ratingen

New house with top rooms (we had a huge superior in the upper floor). The location to the airport is OK (good 20min walk), but not optimal - there is almost nothing around it, so you are dependent on the bar and restaurant of the hotel in the evening - but there was apparently pure personal need in a sa evening - except the louder Wraps and TK-pizza were no longer to want. The welcome drink for the Accor status? ”Red wine only house wine”. Ah. However, for this morning a really nice breakfast buffet and also much better-launched service forces. Concluded: We would do it again.

This is at best an Ibis-equivalent hotel. The receptionist even called it a motel. The room is small and poorly equipped. There is no coffee-machine although there is a kettle. One of the cups still had the last person's coffee rim stain. There is no air-conditioning, no fans available and it is hot and airless. The window can be opened but only if you are prepared to leave the curtains open and be in full view of people visiting the Mcdonalds opposite. The road noise is not great either. The restaurant is closed, but I was offered a microwaved mini pizza! If you must stay in a Mercure in the area, go to the Mercure City Nord in Düsseldorf.

Bit tricky finding it to begin as taxi driver wasnt very helpful(The only one we found to be like that for the rest of weekend Thank goodness! When we arrived the staff were really so helpful a few smiles a my mostly forgotten German, but no obstacle at finding our room, which was really lovely, everything was spotless, white towels gleaming, all sanitary ware shinning and so clean. Every time we went in or out we, my daughter and I were greeted with smiles always happy to get a Taxi for us, nothing was too much trouble!on our return it was to and pleasant welcome inquiries, especially when we told them we were there for the Rocket League Championships, they really wanted to know how this was going, lovely Nothing seemed to be too much trouble for them, We hung the card on our door to say we didn't need room cleaned or fresh towels so we saved water n electricity, for which we had a voucher for either glass of wine or coffee, Marvellous, Definitely recomend this lovely clean happy place, The NIU Hub. Vogelsanger Weg 155 40470 Dusseldorf I wish I could remember all their names, so please mention all reception, Bar staff on duty 12-13 14the August. Vielen Danke to them all! Thank you E Cole.

First impressions were reasonable, but during our first morning at the hotel, everything soon went downhill. From 8am till around 4pm there were two separate 'evacuations' into the hotel lobby with fire and police services being called both times. After the first evacuation, we went into town, came back 4 hours later, only for the whole hotel to be evacuated again!! Hotel staff were short tempered and nasty, bluntly barking at us to evacuate with hours going by until they finally told us there'd been a water leak. An emergency situation is understandable and I'm not bothered about that event, but the staff's handling of it was utterly poor. A question about needing to return to a hotel room, after several hours of waiting, to collect an inhaler for asthma, was met with grossly insensitive jokes about secretly taking ecstasy and then we were ignored. This whole ordeal largely amounted to the hot water being switched off, which then remained off for several days. One staff member teased we would get 'freebies' from the hotel as a gesture of goodwill for the inconvenience; this did not happen. The main hotel lifts became unusable and after being instructed to use the service lifts instead, a bartender charged towards us screaming and being unbelievably hostile, refusing to let us pass or listen to what other hotel staff had literally just informed us to do. His behaviour was diabolical, but he made no apologies for himself and excused himself from the conversation. It was outrageous seeing the entire hotel be displaced in such a clunky and slapdash way. Most of the hotel staf were rude, blunt and pompous. One single receptionist was polite and friendly, and that was the woman who checked us out. Every three or four hours someone was knocking at our door or entering our room for cleaning purposes; we could scarcely relax. We've never felt so harassed in a hotel. The hotel cups provided were barely fit for a gobful of drink and they even took away our only spoon to stir our drinks. The sanitisation standards of the hotel were inadequate, failing to provide basic antibacterial or hand soaps in rooms; I had to use a face soap to wash my hands and the red seating between the lobby and bar was heavily stained with black marks. The restaurant always seemed closed, tha bar never had more than three tables with customers, the bar layout was so cramped that I banged my leg trying to take a seat and the entire hotel decor was dreary and miserable. Most of the TV channels didn't work either. I think the only positives were having a free apple from the bowl in reception every day and ultimately leaving the hotel forever!

Although the hotel is a bit far away from the train station (still within walking distance), the room was amazing! The price for a twin room was less than 100 euros and breakfast was also included! Love this hotel very much. Definitely will check in again. PS. NO fridge in the room. but the ice is available from the bar.

Het hotel is top. Vriendelijk personeel. Mooie kamer. Badkamer is ook goed en mooi. Over het restaurant ben ik wat minder te spreken. Hamburger met friet en een salade. Hamburger was prima. Friet veel te zout. Niet te eten. Ze komen wel vragen of alles goed is maar ze doen er niks mee. Salade zat een onduidelijke rode saus op. Friet en salade moet je apart bestellen. Waarschijnlijk durft men niet op de kaart te zetten dat dit samen €27.50 kost.

Have stayed here for one night. The hotel was not very busy. There is lots of free parking around the hotel so dont use the garage. Room was nice and had a great view. As a Spire IHG member I got a free breakfast and free drinks and snack at the bar. Not far from the city if you are with a car. Really good value.