Hotels Near Renton Civic Theatre in Renton

Very nice suite, even with a full kitchen~ The welcome popcorns truly warm my heart~ We only stay overnight to catch the early flight. The free airport shuttle service is great~ They can even take you to nearby town for food and drink. Definitely on top of my choice based on the price value!

Positives - room was very spacious and the property was located close to shopping and dining as well as the airport. Nice pool area and outside seating area near grill. Laundry facility had four washers and dryers that accepted credit cards as payment. Super helpful! Negatives - Our room was right next to railroad tracks that had freight trains passing at all hours. It definitely interrupted our sleep. We found spiders and crickets in one of the bathrooms. The shower stall was a really stupid design. The shower head pointed at the door so you had to move it off to the side until the water came to temperature and you could get in. You couldn't move it back once you were in because the shower door didn't stay closed. Worst/cheapest design I have ever seen! Didn't care for the complimentary breakfast. Hot foods (eggs, potatoes, sausage) were prepared with a southwest flair so too spicy for us. Why not serve plain and have hot sauces available to add for those that wish to use it? Not much of a selection of other items to choose from either.

So let's start with saying I stayed at this hotel recently, think a couple of days ago, with my family so we could attend a funeral. I selected a hotel near the airport for ease of access knowing that we all came from three different places, using two different airlines and one person driving. Our troubles started upon arrival. Despite having one member's air travel being delayed by an hour, we still arrived long before the 4pm check-in time and was promptly told the room was not ready and we could call later to find out when it is ready. There is something... odd going on with their phone. At times the call would not connect, like it did when we were at the airport when I tried to call, and other times it will go through. This happened throughout the entire stay, so I simply asked if they had an approximate time when they think it might be ready. She snapped at me that check-in is 4pm, as if I hadn't heard her before. Years ago, I did housekeeping for a summer. I know there is a list, and where we are on the list might suggest if we are going to be closer to 4pm or a little earlier. We left with our bags, despite them offering to hold them for us, because no trust had been established here. I called twice later, the first time the call would not connect, the second time our rooms were ready at 2pm. We were not given the Preimum WiFi password at check in. We were not given pool information at check-in. Really the only information we were given at all was about having a menu in the room for the breakfast service which is not... true. We all heard it, and not only was it not there, another staff member seemed confused why we were asking for it. This brings us to the other problems. This hotel advertises services and amenities they literally do not have. The Basil restaurant is not operational and is described as permanently closed by staff. There is no onsite restaurant. This meant, for us, that people on different meal schedules were now needing to eat together because the convenience of onsite preparation is simply not there. The first night, I noticed there is no HBO. They advertise on their website, but I assure you there is no HBO. It's not listed in the guide and there is no amount of channel surfing that will find what is not there. They do have StarzEncore but mostly it's an On Demand service that charges 19.99 for movies that are currently streaming on subscriptions services. These are not even in theater movies. The TV on-screen guide will suggest you can cast to the TV. This is not true. Embassy Suites has disabled this feature. The app is certainly capable of this feature, but the way they have it set-up is to use your phone as a glorified remote. It can not cast to the TV. We paid for a premium suit as well. 3 adults in a room that is advertised to hold 6. The premium service affords us certain additional services, see attached photo, which includes the Premium WiFi I had to call and wait to get and the snacks which are said to

We stayed here for one night after a late night flight. Everything was excellent! The check-in process was efficient and professional. This is a new hotel, so everything is quite modern. You use your room key to access turning on the power in the room. I was so impressed with the room itself. It was spotlessly clean! Our king bed was also very comfy. In the morning, we were pleased to find a fully stocked breakfast! Eggs, bacon, bagels, pancakes, yogurt, juices, coffee, and the famous cinnamon rolls were all available. We were very happy with this property and look forward to staying here again.

Maybe one of the hotels that offer room services during your stay - so many just don’t do it anymore even though we are paying so much more - plus breakfast is awsome with good quality of food - except for frozen strawberries and pineapple - why? Make no sense - but overall berry satisfy with their services

The room is clean and the service is good, however, they are still hiding behind the ”we cant service your room because of Covid” excuse. Which is now an old record especially as many hotels have got back to full service. The thing which really lit me up was after a 4 day stay for $570, ”It is against company policy to call a taxi for the airport” however they will give you a number, which my UK cell was having problems to connect with. I asked if I could use the desk phone and make the call myself, ”no we cant do that either”. I had to call a colleague who I knew had a US cell as well at UK to call me a taxi. VERY DISAPPOINTING END TO THE TRIP.

I have to note that I have stayed in so many hotels relocating from the East Coast to the West Coast, and I’ve been very surprised at certain hotel chains. This hotel was a delight!! I’ve worked in customer service for years, and I was always told that you be able to know who the manager is just by their leadership skills; I knew immediately that Raj was the General Manager. His professionalism, accuracy, and customer service skills were impeccable; by far the best I’ve seen and I’ve stayed at 25 different hotels during this journey. The hotel itself is also wonderful, which reflects on management also. Every front desk employee was excellent, and I appreciate some humor, and got some from a young lady. The rooms are immaculate, and very spacious; there are a lot of places to meet all your needs in terms of toiletries, wine, and many other things. You can ask the front desk so many questions and not only will they give you the answers, but they will make sure you understand where you are going. The entire team was dressed perfectly, something I’ve noticed has been lacking in other hotels. I think it’s also in the perfect location, because your right outside of Seattle, but not in the middle of all the chaos so you have a great deal peace, but can get to the city in 15 minutes approximately, This has been my favorite hotel that we have stayed at since bouncing around the Seattle area. I applaud Raj, and all management as well as the front desk agents, you truly are all wonderful, and I felt at home but better bc the hotel is just wonderful in all respects. Thank you North Gate for restoring my faith in hotels again.

I had to travel during the COVID restrictions. (It was an emergency) I was very nervous about what the check in would be like and how the room would be cleaned. On my arrival, the front desk was set up with a 12 foot social distance toy truck system. It was very ingenious toy truck and a ramp to take the cards to and from each person. The only card I sent up was my license and next to the truck ramp were wipes and hand jell so when I received my room card I could clean those too. The elevators had signs asking for only 2 passengers per ride and to keep socially distanced with masks. My room was so clean and remotes were wrapped in a paper stating they had been cleaned. When I had to return again a month later they had stickers on the door jam sealing the door stating they had been cleaned. The free breakfast was still served in a to go form. Individual bags had pastries and bagels and coffee in to go cups. I was extremely impressed with the care they took to make sure everything was clean and safe in our current situation. I stayed in a King bedroom suite. It was very spacious and the price was amazing. The kitchen was well equipped with everything needed to make a meal. We stayed in the same type of room our second trip and had our dog. There is a large open field about a block away that is used for dog training and was a great place to play with our dog and let her run. Anything you need is less than a mile away. Groceries, Costco, Target and a beautiful state park on the lake with swimming, play equipment and a boat launch. Not to mention the historical down town of Issaquah that is working on interesting ways to open all their restraints. I’m booking my 3rd stay, and hopefully last for a while but I will always make this my go to place.

Stayed here recently and liked my stay very much. Due to Covid the hotel restaurant was not open which was disappointing but understandable. I stayed in a spa suite room at a very fair rate. The spa suite is a nice room and allows for a good soak with bubbles to relax. Good Internet, desk for work. Property felt safe , good parking in a well lit lot. Property is near tons of eateries and shopping. Super easy access to I-5 to both Tacoma and Seattle. Staff were efficient and accommodating. I would easily stay here again.