Hotels in Reykjavik with Swimming Pools

I stayed for two nights and the room was not cleaned the next day (there was a sign saying room cleaning). It took several calls at the front desk for someone to answer the phone and ask for new bath towels. The front desk replied that they were busy at the moment and if necessary, you could go to the front desk to get the towels yourself. The room is clean.

This hotel has a lot going for it, but it's held back by the fit and finish of many of the hotel's spaces. Overall, the hotel just feels dated. The red carpet in all of the halls is faded and stained, the wood floor in the room had a lot of damage, and the spa is way past its prime. On a positive note, the furniture in the room has been updated recently and the pieces were nice plus I found the bed to be very comfortable. Also, breakfast was really good! The service at the hotel was also great. But that spa, ugh. It's a perk of being a gold/diamond member, but the spa is just not in good condition. Most urgently, something needs to be done about the steam room, it smelled awful while we were there and even made other parts of the spa smell. But overall, the spa was just not in good shape with damage everywhere. Also, the location of this hotel isn't great if you're looking to explore Reykjavik but, if like us, you want somewhere with free parking for you to explore the rest of Iceland, then this is a great location for you.

I think Hotel Holt is a nice boutique hotel with all you need. It’s small but all details and needs are being catered. Hotel management is running it with heart which you can see in many aspects. I think this hotel. We didn’t have the breakfast so can’t comment on it but overall experience is good. The price is a bit pricey but it’s okay as we are in city centre. Well located and just a few minutes walk to the Main Street. And the best overall, they have car park and it’s free….

I’m trying to write a balanced review … so here goes … Benefits: Location Clean rooms L’OR coffee machine … but there is a but later on …. Nice chocolate offered on check in but just slapped into my hand! 2 x bottles of water offered again just dumped into my hand no here we are complementary snacks and water on behalf of Canopy Hilton … I found this level of service not good. Set backs: Diamond member - remember a serious amount of money spent at Hilton brand hotels and extreme loyalty to the Hilton brand - No upgrade offered, but suites still Showing on Hilton app for entire stay and on booking.com Canopy Hilton might have shown the same commitment back to top tier members loyalty and in-fact a poor attitude and extremely lacking in customer service on front desk I would say 8/10 times during stay. No milk for L’OR coffee machine only creamer!! No milk for tea in room Poor bathroom amenities no shower cap, no toothbrushes, no razors etc had to ask not great! Housekeeping said they had none … asked at front desk and the Hilton colleague opened a draw full of amenities!!! Making guests go down to reception to beg instead of just providing in room!!! Demonstrates Poor customer service. Then to be told we may not have orange socks or shower caps we may have run out … surely at a top rated brand hotel there is stock take and orders are placed in a timely fashion! Not impressive from Canopy Hilton at all. No orange socks in room, but left bathrobes again poor customer service. No welcome to Canopy Hilton thank you for being a diamond member …. Again poor customer service not recognizing loyalty. No executive lounge - no drinks vouchers given to diamond members as in other Hiltons - seems mean and lacking in customer service. All in all as a diamond member felt a little let down after really looking forward to my trip especially at this brand of Hilton in a great location. Feels run by people who either haven’t been trained adequately, they have no commitment to the Hilton brand or simply just have no idea about hospitality.

My wife and I recently spent a very pleasant 5 nights at this hotel. It is nicely situated in the marina area slightly away from the city centre, but still with many local restaurants. Our room (on the top floor as specifically requested) was small but perfectly formed with an excellent view over the Marina. The bed was very comfortable, the shower was powerful and the the wi-fi was excellent. The room had all we needed, really, apart from, perhaps, some drawers for clothing. There was space on some open shelves but we prefer to have our clothes 'put away' and not on show. We had no problem with noise entering our room either from the outside or from neighbouring rooms. We took breakfast on a couple of occasions and it was a decent buffet affair, albeit pricey. The hotel staff were friendly, welcoming, polite and very helpful in arranging excursions and advising on things to do in Iceland. We didn't take dinner in the hotel, but we did find an excellent gastropub literally over the road from the hotel.

The Alda Hotel had great online reviews which was why we picked it. It lived up to every one of them. Before leaving home, we had cancelled a 10-hour South Shore Small Group Tour due to a horrible weather forecast. We inquired at Alda's front desk about another tour to replace it. Not only did Olga research for us, she found an 8-hour Golden Circle Small Group Tour, booked it for us and also was able to change the day of our pre-booked Covid-19 antigen test. The hotel loaned us a converter when I found ours could not fit into the room’s recessed outlets. Finally, when I needed glue for my hiking boot, Olga found a nearby store that carried it. The breakfast buffets featured all the regular fare plus a few specialties like juice made with apple, beetroot, ginger and lemon (tart and yummy). The entire hotel staff bent over backwards to be friendly and accommodating throughout our stay. The room, though simple, was spacious and comfy. We could not have asked for a nicer, better place for a 3-nite stay.

My granddaughter and I enjoyed our overnight and the location was great for local sightseeing. Very helpful staff with respect to local eateries, etc.