Name: Hotel Verde Mar & Spa
Address: Rua, Av. Dr. José Nunes da Ponte, Ribeira Grande, Azores, 9600-525, Portugal, Rua, Av. Dr. José Nunes da Ponte, Overseas, Portugal
Rating: 4.4

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All reviews

Positive reviews

Reviews with photos/video

New constructed hotel with modern decorations. Nice seaview from the restaurant and good quality of service. Large and well heated indoor swimming pool.

New, clean , small swimming pools and smell of chlorine in the indoor swimming pool

Все понравилось, в ресторане тоже готовят неплохо, тихий район, рядом супермаркет  и хозмаг, где можно купить почти все, до центра Понта Делгада 20 евро

I liked everything, the restaurant also serves good food, a quiet area, nearby a supermarket and a hardware store where you can buy almost everything, 20 euros to the center of Ponta Delgada

這酒店地點旁邊沒有什麼東西，但走路去老城也才10分鐘。酒店有不大的游泳池子面對海灘。早餐地方非常大. 停車在門口免費，停車場也很大。性價比好。

There isn't much next to this hotel location, but it's only a 10-minute walk to the old town. The hotel has a small swimming pool facing the beach. The breakfast area is very large. Parking is free at the door and the parking lot is also large. Good value for money.

Sauna

Restaurant

24-hour front desk

Luggage storage

Car rental

Swimming Pools

Wi-Fi

Smoking area

Breakfast

Non-smoking room

Family-friendly

Resorts

Romantic

All Languages

English

Chinese

Russian

All Room Types

Single Room

Junior Suite with Sea View

Double Room with Sea View

We stayed 5 nights in this hotel. Let's go one by one.

Room: There was not exhaust system in the toilet. The smell of the sheets was awful since the very first day. The design was nice.
Cleaning service was a joke... We had to ask up to three times for making up the room... Every day was a drama knowing when it was going to be done.

Breakfast: A 5 star hotel does not deserve such a bad breakfast. Orange juice was not even fresh. Spanish Ham was awful(really low quality and bakery... just speechless)

Restaurant: Extremely short variety of dishes. Again, not at expected level of 5 star hotel. 

Facilities: There were many rooms yet to be finished and not completely built. Surroundings   are really ugly....

Additional comments: We saw many couples&families who had a booking in the frontdesk with no room available... Hotel was offering other room in other hotels at 17km!! 

We went to play to the pool (billiard) and there was a leakage on the ceiling... A new hotel with leakage??? 

Summarizing, the best of this hotel was the staff ...Poor them, trying to ”extinguish” all the fires caused by the hotel & hotel management.
Specially front desk staff: Thx for doing your best!

I provide 3/5 star coz I want to believe that they will fix all this issues in a short time and it will be good by then.

Facing the Atlantic Ocean and directly on the sea, there is no obstruction in front. The room has a balcony, which is very comfortable and has a wide view. You can see the sea directly from the bed. The bathroom is equipped with a bathtub. You can take a bath while watching the sea. It is comfortable! The hotel is very clean, I like its decoration style very much, it has a sense of design, the color matching is very suitable for the local scenery, and the details are well done. The service is very good, the buffet breakfast restaurant can watch the sea and the food is plentiful. The hotel has an outdoor infinity pool. You can swim while watching the sea. If you don’t want to swim, you can come up lazily to bask in the sun. There is also a bar next to the pool. If it rains, there is also an indoor heated swimming pool, so you can swim while watching the sea.
【Seaside Scenery】
🧹Hygiene:
🍃Environment:
🔔Service:

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Discover 105 reviews of Hotel Verde Mar & Spa, rated 4.4 by real travellers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Hotel Verde Mar & Spa Reviews: 105 Verified Reviews Latest 2024 | Trip.com

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