Hotel Atlântico Copacabana Reviews

Location is good however you will have strange experience when you want to store your luggage for few hours after you checked out, cause you need to pay 30 local dollars for this service. I never have this experience before.

bom hotel

From the begining when you try to find your room at thee front desk it seems that every moment you're waiting as for a room auction, I was given room 810 after more than 1 hour wait which as entered smelled moistness, then as I realized the TV set was so old that only worked for 1 hour then broke up, the air conditioning was also old and only worked for the same amount of time, there were many hairs everywhere in the bathroom and seemed cleaning processes didn't were made at all, doors and surfaces were splattered all around, breakfast was barely varied and poor. At the end of my stay when I checked out I was charged 7,5 BRL which I refused to pay as I informed all the bad service I found. The only one thing I liked was the pent house view which I reached walking cause most of time elevators were broken or under service.

The room I was taken to had more modern furniture. I've been referred to older rooms, so I don't know if all rooms have a standard design. I usually stay at this hotel when the price is affordable, as it tends to vary. It is opposite the subway and close to restaurants and pharmacies. It is also close to the beach.

It doesn't match the photos, the hotel is very old, dirty, the elevator looks like it's going to fall at any moment, the breakfast is poor, it's well located, but I wouldn't go back.

The accommodation was good and the food was good too. Location is satisfactory for traveling

Great location, exceptional breakfast but the wi-fi doesn't work.

Very top class, the staff are all very polite and attentive

Communication between reception and the trip app.

As I need invoices for reimbursement, I have had several discussions at the hotel and they do not issue the invoice, claiming that the responsibility lies with whoever intermediated the reservation, in this case Trip. Com. How can you help me?

The reception service is fantastic! Super attentive. The breakfast is very good, with several options. However, the elevator makes a terrible noise, the bathroom stall is very dirty (I think it's only due to renovation) and the daily parking fee is R$52.00

Very clean room and bathroom, wonderful location, but the breakfast could be better.

Super slow service, 1 person to do everything. They were very rude when checking in. The sockets in the rooms didn't work. Broken tap. Elevator without maintenance and poorly maintained.

Great location, good commerce and restaurants nearby, polite and very communicative staff