GreenTree Eastern Hotel (Rizhao High Speed Railway Station) Reviews
GreenTree Eastern Hotel (Rizhao High Speed Railway Station)
West of intersection of Changsha Road and Tianjin Road, Donggang District, Rizhao, Shandong, ChinaView Hotel Details
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GreenTree Eastern Hotel (Rizhao High Speed Railway Station) Guest Reviews
4.7/5
Outstanding
1043 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(1043)
Positive reviews(1019)
Reviews with photos/video(128)
Convenient location(262)
Easy to get around(258)
Close to train station(188)
Large rooms(120)
Classy environment(114)
Friendly front desk staff(92)
Many amenities(74)
Delicious breakfast(27)
Negative reviews(24)
AMAN DIWEDI
Guestroom (2 Beds)
Stayed in Feb 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Mar 27, 2024
Very
Good willcomeagain
Response from Property: 尊敬的賓客,感謝您選擇格林東方日照高鐵站酒店並與我們分享您的入住體驗。很榮幸在您入住期間酒店給您留下了美好的回憶,並且得到了您的喜愛。期待在不久的將來再次在日照與您相遇!
Guest User
Guestroom (2 Beds)
Stayed in Jul 2024
Family
4 review
4.7/5
Amazing
Posted on Sep 5, 2024
very nice
Response from Property: 尊敬的貴賓,非常感謝您對我們的優質評價,也希望您可以在這裏分享一下您的真實入住體驗,讓您有優質的入住體驗才是我們最大的工作動力。在這裏祝您生活愉快!期待你的下一次光臨!!!
Wozhihaowobuhao
Deluxe Double Room
Stayed in Apr 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on May 10, 2024
OKOK OK
Response from Property: 【首晚免費升級房間】【延時退房14.00點】【免費停車場】【距離日照西站徒步2分鐘】親愛的賓客,小林很高興您在酒店度過了一個美好的假期,您的點評是對小林服務最佳的肯定與鼓舞。希望我們能為您的假期增添喜悦和感動。小林期待您的再次入住!
Guest User
Guestroom (2 Beds)
Stayed in Jun 2023
Family
6 review
1.5/5
Posted on Jul 30, 2023
The hotel facilities are not good,
The bathroom ceiling in the first room I was given was leaking, so I quickly asked the front desk to find another room.
The bathroom door is close to the bed. If the door is closed slowly when leaving the bathroom, the smell will immediately come out. However, the sliding door of the bathroom is not very neat.
When I checked in, the front desk told me that breakfast was delivered to the room, not a buffet, and asked me to choose the time when breakfast would be delivered to the room (I was not asked to choose the variety). I chose breakfast delivery at 8 o'clock. The result was that after urging at the front desk, it was delivered at 8:10. The breakfast delivered consisted of an egg pancake, an egg, a cup of millet porridge and a bowl of small wontons. I asked if it was one portion or two portions, and the delivery person said it was two portions. One egg pancake, one egg, and a cup of millet porridge were one portion, and a bowl of wontons was also one portion. I wanted 2 portions with egg pancakes, but she told me they didn't have any, that's all.
I don’t go out much and know nothing about it. This time I encountered two firsts that opened my eyes - the first time I encountered a room where the bathroom door is right next to the bed; the first time I encountered a hotel where a bowl of wontons counts as breakfast. .
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Response from Property: Hello dear guests! Thank you very much for your stay and detailed review. It is the constant concern and supervision of our customers like you that enable us to continuously discover problems in our work, make corrections and make continuous progress. From your review, we are sorry to see that this stay did not meet your expectations. The leakage in the ceiling of the bathroom that you reported was actually condensation water from the air conditioner. Regarding the breakfast issue, we are sorry for the inconvenience caused to you. Because the hotel restaurant is temporarily renovated and closed, we will pack a light meal for 10 yuan and deliver it to the room. The hotel has entered the peak season and there are many guests dining. We apologize for the inconvenience caused to you. The hotel management attaches great importance to the issues you raised and has made serious investigations and timely rectifications. Your tolerance and understanding are encouragement and support for our work! Sincerely look forward to your visit again!
Response from Property: 尊敬的客人:首先感謝您在百忙之中告知我們在入住本酒店期間所遇到的問題。當時可能前台客人比較多電話接通後有點顧不過來,給您帶來了不好的入住體驗實在是抱歉,看到您的評論我們自我檢討,對當班員工嚴肅處理,絕不允許有類似投訴再次發生。十分抱歉給您帶來困惱,對於您反饋前台的問題,我們將加強培訓。非常遺憾未能達到您的期望,請允許我們向您表達最誠摯的歉意。有任何的問題都歡迎您致電給我,我們將24小時會為您服務,祝您工作順利,身體健康!期待您的再次光臨。
Response from Property: 親愛的您,千盼萬盼終於盼到您,佛説,五百年的回眸才換來今生的一次擦肩而過,小林好珍惜與您的緣分,能在您心中留下美好的篇章,是小林竭盡全力也想企及的目標和動力,很感謝您的認可,在這初夏裡帶給了小林全體夥伴絲絲暖意,祝君在人生拼搏的道路上四平八穩,願君安好,感恩遇見~希望還有機會為您服務哦^_^
Anonymous User
Guestroom (2 Beds)
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 6, 2024
房間乾淨衞生,前台服務態度好,還給我們升級了房型,很照顧到我們的住房體驗,以後來玩還會選擇這家
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Response from Property: 生命的春光,因了你的美,笑容可掬,容顏恬淡。你那深邃的目光,鎖住的是深深的眷戀。執手可見你的温柔,戀你,痴心絕對,愛你的一顆心,如花兒般開成心底無邊的璀璨。你的微笑如夢幻一般,讓我在你的世界裏婉約成詩。小林期待您再次光臨
Response from Property: 尊敬的客人,您好!非常感謝您選擇格林東方高鐵站酒店作為下榻之處,關於您提出的建議因為西站這邊出站電梯沒在一起是分開的,但是您出站的時候可以進入停車場坐電梯直接到二樓即可 或者您快到站的時候可以聯繫酒店前台,我們會教您如何快捷到達同時您下次來的時候也可以關注格林東方日照高鐵站的官方**是有視頻的,很感謝您如此用心又有才的點評。讓賓客感受到37℃家的入住體驗,是酒店全體員工每日追求所在,能夠收穫您如此用心的評論和分享,是我們莫大的榮幸,這也將成為我們持續不斷成長的動力,期待您的再次光臨!
ChaoxihuanNN
Deluxe Double Room
Stayed in Sep 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Nov 1, 2024
酒店離高鐵很近特別方便,價格實惠環境很不錯
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Response from Property: 親愛的客人您好!非常感謝您對酒店的好評,能得到您對我們關於服務的認可我們簡直是太開心啦,為了能讓客人入住得開心,感受到家一般的温馨,我們對房間嚴格的高品質配置要求是對自身的一種監督與提高,也是對客人的一種責任!期待您再次入住哦
Response from Property: 尊敬的客人:您好!看到您對我們酒店如此高的評價,我們感到萬分欣喜。我們一直秉持着熱忱與專業,用我們的真心去服務每一位客人,讓您感受到家一般的温暖與關懷,熱情周到是我們酒店服務品質的生動體現。您的認可就是對我們最大的鼓勵,我們會一如既往地為客人提供優質服務,不斷完善設施,期待您的再次入住,祝您生活愉快,出行無憂!
Guest User
Deluxe Double Room
Stayed in Sep 2024
Couples
2 review
5.0/5
Outstanding
Posted on Oct 3, 2024
房間挺好的 在車站旁邊 出行還是比較方便的 環境也挺好的
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Response from Property: 從最初、到現在、到以後,我們一步一腳印走到現在,特別珍惜每一位客人對我們的支持,所以我們最大的旨意就是將最優質的產品和最貼心的服務帶到您身邊,以回饋您對我們的厚愛,希望您能感受得到我們傾覆的濃情!感謝您支持與信賴,祝您生活愉快,期待與您的再一次相遇!