SureStay Plus Hotel by Best Western Rocklin Reviews

Closest to Concord Pavillion for Concerts !!!

Nice area, clean and quiet!

Clean, the staff are very friendly both times accommodated me and worked with me, I book here for the break fast but they sure do make it easier to book if they didn't have the breakfast

Arrived late and left early next day, but this hotel served it's purpose of getting a little rest before I continue my journey home. Very clean room and great breakfast. Mattress was a bit firm but, like I said, it served it's purpose.

Facilities: Very good, good value for money, the hotel is not very old, this is okay Hygiene: There is nothing wrong with it. The hygiene is not as good as a 1300 hotel, but it is passable for just one night's sleep. The bedding is relatively comfortable.

OK for a stopover

There was a strange smell and the bathroom was shabby. Painters tape on the wall in the hallway. The free breakfast was ok but the bacon is microwaved and has a weird texture, the coffee was not very good. But we got a good deal for the night. The staff was friendly at least.

Room was clean but bathroom smelled a bit mildewy. Overall nice stay - very good breakfast and right by the freeway.

The hotel isn’t perfect, but it’s great for the price and the staff was very nice and accommodating and went above and beyond to help us during our stay which was due to unfortunate circumstances

Eric at the hotel front desk is always a pleasure. Breakfasts are really good, especially the coffee and waffles!

Eric at the front desk was able to accommodate my needs and upgrade my room with free of charge. It is much appreciated!

We reached the hotel at 2:50 pm and was told that our 2 rooms are not ready. It will take another 20 minutes. We were also informed that our room numbers have been assigned. We went out to grab something to eat and keep back at 4:30 pm and our rooms were still not ready. After making a fuss, we finally got into one of the rooms at 4:45pm and the second one at 5:00pm. And we were expected to check out at 11:00 am the next day. It does seem right!!!!

The stay was amazing. Buffet stlye breakfast every morning and real quiet site. Best stay in a hotel for a few years.

It was a nice place . What i didn't like was the broken elevator and the noise of something like slamming of doors. Front desk Eruc and Jemmaih were excellent and manager was very nice.