Guest User
February 10, 2025
I had the worst experience at Cocotier Hotel Rodrigues. We went there for my daughter’s birthday and witnessed the most horrific stay for four nights and five days. When we arrived, there was no bellboy to help us with our luggages. We have to literally drag our luggages to our rooms which were on the second floor. The staffs were disinterested and not all welcoming at all. The room was another let down. There were bugs, filth in my niece room and mold in the corner. The breakfast was uninspired with the same bland options every single day. There were no crabs in the bouillon crab and not a piece of lamp was found in the halim. The garden was poorly maintained, and the gardener spoke so rudely with the guests. There were cats, pigeons, chickens, dogs in the restaurant. When I raised my concerns with the staff and Marie Michèle Louis (Resident manager) they just shrugged it off with no apology or solutions. To top it all off, the hotel’s management was unhelpful and uninterested in resolving any of the issues we encountered. By the time we checked out, I was exhausted and relieved to be leaving. This hotel has so much potential, but it's being completely underutilized.