Rock Solid Backpackers Rotorua

房間設施略顯陳舊，好在較為乾淨。前台服務不錯，有廚房可做飯。

A good backpacking hostel. It is a good place to train children's travel ability. You can arrive late and use the password box to get the key. The area is safe and I arrived there at 11 o'clock in the middle of the night. I got the key smoothly according to the instructions in the email. As a private room in a youth hostel, it has a clean bed, shelf, and heater. I think the conditions are acceptable.

Facilities: Complete facilities, basic facilities are available Hygiene: Clean and tidy Environment: Elegant environment, in the city center, convenient to go anywhere, close to the pedestrian street Service: Friendly service, will take the initiative to introduce the facilities area

This is a very convenient inn as it is close to the bus stop and the center where the night market is held. The common areas such as the kitchen were also quite clean. I think it depends on how the room is used by the people in the room, but I think it's a clean accommodation for backpackers. I got the impression that there were a lot of people making noise in their rooms until late, probably because it was mostly used by young people. I had a little problem with payment. Even though I had paid in advance and my credit card had been debited correctly, I was charged again for the accommodation fee when I checked in. The manager gave me a refund. The cause is said to be a lack of cooperation between the inn and its partner companies, but even if you pay in advance, I think it would be better to confirm on the day of check-in. When I contacted Trip.com, they responded immediately even though it was late at night. Thank you very much.