MALSON NEW CENTURY RUI AN

MALSON NEW CENTURY RUI AN Reviews

MALSON NEW CENTURY RUI AN

Lanjingling Building, No.1016 Wanjin Avenue, Feiyun Street, Rui'an, Zhejiang, ChinaView Hotel Details
MALSON NEW CENTURY RUI AN
MALSON NEW CENTURY RUI ANMALSON NEW CENTURY RUI ANMALSON NEW CENTURY RUI AN
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MALSON NEW CENTURY RUI AN Guest Reviews

4.8/5
Excellent
762 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(762)
Positive reviews(755)
Reviews with photos/video(280)
Friendly front desk staff(141)
Large rooms(109)
Easy to get around(105)
Delicious breakfast(95)
Close to train station(46)
Perfect for business trips(19)
Awesome gym(16)
Delicious buffet(8)
Negative reviews(7)
Guest User
Superior 2-bed Room
Stayed in Sep 2024
Business travelers
9 review
3.7/5
Posted on Sep 14, 2024
Staff was not that adjusting. They wanted a visa invitation letter which is the first time in 20 years a hotel has asked. Luckily I had somewhere In my email otherwise they would not allow checkin. In breakfast there was no staff at all to help. When I finally got someone from outside and asked for cold or room temperature milk, they outright denied. When pushed couple of times she went Inside and got a glass full for my cereal. Lazy staff.
MR Bk Noufal
2-bed Room
Stayed in Jul 2024
Business travelers
17 review
5.0/5
Outstanding
Posted on Jul 13, 2024
I stayed at this hotel and it was wonderful. The room was clean and comfortable. The staff was friendly and helpful. The breakfast was tasty and had many options. The location was perfect, close to shops and restaurants. I had a great time and would visit again.
Guest User
2-bed Room
Stayed in Apr 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Apr 18, 2024
Very Nice, Comfort And Clean Hotel, Nice Staff Especially Ms. Xiao Le✨🌹
Neoh
Superior Queen Room
Stayed in Oct 2023
Business travelers
5 review
4.0/5
Very Good
Posted on Oct 24, 2023
New hotel. Room very big. Location is next to the train station. Surrounding amenities are convenient. There’s bath tub in the bathroom.
Response from Property: Dear Ctrip VIP:thank you for your stay experience and appreciate our room facilities and area. Our deluxe king bed rooms all come with bathtubs, which can alleviate guests' travel fatigue. The hotel is located 300 meters away from the Ruian high-speed train station, only a 5-minute walk away, making it the best choice for guests for business travel and parking. We have not received your five-star praise from the VIP. We will work even harder to obtain your high-quality praise. We look forward to your next visit and wish you good health, all the best, and a pleasant journey.
Guest User
Guestroom (Double Bed)
Stayed in Jun 2023
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jun 21, 2023
Nice staff clean hotel
Response from Property: Dear Ctrip VIP: Thank you very much for taking the time out of your busy schedule to give us a five-star review. First of all, thank you for your evaluation of our service and hardware facilities. We look forward to more foreign guests and friends staying at our hotel, and we look forward to your coming again!
Guest User
Guestroom (Double Bed)
Stayed in May 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on May 11, 2024
The service provided by Chen Xiaojun at the front desk was very good, check-in was quick, and I was very satisfied with my stay at the hotel!
Original TextTranslated by Google
Response from Property: ❤Free room upgrade❤Dear guests, thank you for taking the time out of your busy schedule to give us a five-star rating and recognize our hotel. The hotel is only 300 meters away from the train station and can be reached in just 5 minutes on foot. The hotel room is 42 square meters, spacious and comfortable, with a novel design and a strong comfort level. The hotel is adjacent to the Vineyard Banquet Center and Tomson Yipin Banquet Center. The hotel wedding room is also the first choice for many newlyweds. Thank you for your recognition of our environmental quality and room. The hotel shower room has atomized glass, which fully realizes private space. The hotel's ancillary facilities include a self-service breakfast restaurant, a self-service laundry room, a gym, a conference room and other functions have been opened. They are located on the 3rd floor of the hotel. We are very willing to provide you with more quality services and look forward to your continued support and encouragement. I wish you a happy life.
Guest User
2-bed Room
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 11, 2024
I came to Ruian on a business trip. I saw Kaiyuan Mingting at the train station. It is really close to the train station. Turn left and walk for 5 minutes. When I checked in at the front desk, the lady at the front desk upgraded my room. The bed in the room is very comfortable, clean and hygienic. The room is very large, probably more than 40 square meters. The king-size bed room also has a bathtub. The bathtub cover was delivered by the robot after calling the front desk. Another thing is that the room refrigerator is also equipped with a first welcome drink. The service attitude is also very good, and the overall cost performance is still quite high. The hotel breakfast restaurant is now on the third floor, and there is also a self-service laundry room, gym, and conference room. The overall is very good. I will stay here again on my next business trip. It is especially worth recommending to everyone.
Original TextTranslated by Google
Response from Property: ❤Welcome tea service❤Dear distinguished guests, thank you for taking the time out of your busy schedule to give us a five-star rating and recognize our hotel. The hotel is only 300 meters away from the high-speed railway station, and it only takes 5 minutes to walk to the hotel. The hotel room area is 42 square meters. The room is spacious and comfortable, and the design is novel and comfortable. The hotel is adjacent to the Vineyard Banquet Center and Tomson Yipin Banquet Center. The hotel wedding room is also the first choice for many newlyweds. Thank you for your recognition of our environmental quality and room. The hotel shower room has atomized glass, which fully realizes private space. The hotel's ancillary facilities include a self-service breakfast restaurant, a self-service laundry room, a gym, a conference room and other functions have been opened. It is located on the 3rd floor of the hotel. We are very willing to provide you with more quality services and look forward to your continued support and encouragement. I wish you a happy life.
Guest User
2-bed Room
Stayed in Apr 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on May 2, 2024
Facilities: Complete Sanitation: Good Environment: The environment is close to the train station The front desk service is good:
Original TextTranslated by Google
Response from Property: ❤Welcome❤Dear distinguished guests, thank you for taking the time out of your busy schedule to give us a five-star rating and recognition of our quality and for giving you a perfect experience. We are very excited with your support and encouragement, and will work harder to do a good job. The Simmons bedding in the hotel rooms is Xilinmen brand, and the standard rooms are atomized glass. The hotel's ancillary functions are located on the 3rd floor, with facilities including 2 small and medium-sized meeting rooms, a breakfast room, a gym, and a self-service laundry room. The hotel's breakfast opening hours are 7:00-9:30. The hotel's full beef feast beef hot pot downstairs will be open for trial operation on May 1st to solve the problem of dining on business trips. Thank you again for your stay, and I wish you a smooth work, good health, all the best, and a happy May Day.
Guest User
Superior Queen Room
Stayed in Apr 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Apr 26, 2024
Facilities: Complete, there is a gym on the 3rd floor Hygiene: The room is clean, Environment: Near the train station Service: There is tea service at the front desk, very friendly, I will stay here next time
Original TextTranslated by Google
Response from Property: ❤The best price for Changyou Card❤Dear VIP, thank you for taking the time out of your busy schedule to give us a five-star praise and recognition of our quality and for giving you a perfect experience. We are very excited with your support and encouragement, and we will definitely work harder to do a good job. The hotel's bathtub sets were purchased in large quantities in the first batch. After this batch is used up, we will use separate packaging for the next batch to place in the room, so that guests can have a more casual bathing and fatigue relief. The hotel's Simmons is a Xilinmen brand. The hotel's ancillary functions are located on the 3rd floor, with 2 small and medium-sized meeting rooms, a breakfast room, a gym, and a self-service laundry room. The hotel's breakfast is open from 7:00 to 9:30. Thank you again for your stay, and I wish you a smooth work, good health, and all the best!
Guest User
Superior 2-bed Room
Stayed in Apr 2024
Business travelers
14 review
0.5/5
Posted on Apr 28, 2024
I stayed in this hotel before, but I have to give a bad review this time, I don't want to give a single point! The location is close to the train station, which is the biggest advantage. All the bad reviews are for the service. The service at the front desk is obviously inadequate. The room card is thrown directly to the guest, which is unprecedented. Even if it is not handed over with both hands (as a four-star hotel, it should be normal), at least it will not be thrown directly to the guest, especially the hotel manager (the so-called Mr. Wang, whose name is unknown). The service attitude is quite stiff. If you can't do a good job in service, please leave this industry. Many industries can be very tough, but the service industry is not. What a big official power! Kaiyuan Hotel's management is really not right. I will not stay in this hotel again in the future! The cleaning aunt must be praised. She has a sense of service when she looks up and down (please apologize for accidentally hurting the cleaning aunt with the rating). I hope that during the hotel training, the so-called Mr. Wang will humbly learn from the cleaning aunt's service attitude!
Original TextTranslated by Google
Jiu!hezuiliede
Superior Queen Room
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 10, 2024
The service provided by Xiao Chen at the front desk was very good. The hotel was very grand.
Original TextTranslated by Google
Response from Property: ❤Welcome tea service❤Dear distinguished guests, thank you for taking the time out of your busy schedule to give us a five-star rating and recognize our hotel. The hotel is only 300 meters away from the high-speed railway station, and it only takes 5 minutes to walk to the hotel. The hotel room area is 42 square meters. The room is spacious and comfortable, and the design is novel and comfortable. The hotel is adjacent to the Vineyard Banquet Center and Tomson Yipin Banquet Center. The hotel wedding room is also the first choice for many newlyweds. Thank you for your recognition of our environmental quality and room. The hotel shower room has atomized glass, which fully realizes private space. The hotel's ancillary facilities include a self-service breakfast restaurant, a self-service laundry room, a gym, a conference room and other functions have been opened. It is located on the 3rd floor of the hotel. We are very willing to provide you with more quality services and look forward to your continued support and encouragement. I wish you a happy life.
Guest User
Deluxe Family Room
Stayed in Mar 2024
Family
8 review
4.0/5
Very Good
Posted on Mar 27, 2024
The hardware of the room is OK, except that it is not a smart toilet. After all, it was newly opened in 2023, and the toilet is still ordinary. The other room environments are pretty good. One thing I am not satisfied with is that there is no room service center when I call, and the front desk is also responsible for it, which leads to inadequate service. When we check in, we have to wait for the front desk staff to answer the room call before we can check in, and we have to wait in the middle of the night. There is also no hotel bag provided in the room, which is rare. I asked the front desk for one, and they sent me a bag that advertises an optical shop. I was speechless. This is not something a hotel can do, especially under the banner of Kaiyuan. The guest room does not provide basic lotion. The front desk is not very enthusiastic either.
Original TextTranslated by Google
Response from Property: [General Manager's Comment] Dear Ctrip VIP, hello, thank you very much for staying at Ruian Kaiyuan Mingting. I sincerely apologize on behalf of the hotel for not giving you a perfect experience. First of all, I would like to express my sincere apologies for the questions you raised. 1. The hotel toilet is a semi-intelligent toilet, but it cannot be said that it is not an intelligent toilet. 2. The hotel rooms all provide hotel-specific gift bags. You did not see the luggage bags in the drawer. Of course, we apologize for not being able to send you the hotel-specific bags in time. There are two brands of Kaiyuan Mingting on the wash basin in the room, one is hand sanitizer and the other is body lotion. There are also shampoo, shower gel and conditioner hanging on the inner wall of the shower room. 3. The difference between Kaiyuan Mingting and Kaiyuan Mingdu is that Kaiyuan Mingdu has an independent customer service center, and Kaiyuan Mingting brand customer service center is generally concurrently served at the front desk. You are a long-term customer living in a high-end hotel, and there may be some misunderstandings. Of course, I also hope to get your support and understanding here. I wish you good health and a happy life.
Anonymous User
Guestroom (Double Bed)
Stayed in Mar 2024
Business travelers
41 review
4.7/5
Amazing
Posted on Mar 20, 2024
The hotel closest to Ruian Station, very quiet with the windows closed, no noise from the road at all, the room is spacious and bright, the soundproofing is average, if the neighbor talks loudly, you can still hear it
Original TextTranslated by Google
Response from Property: ❤Welcome❤Dear distinguished guests, thank you for taking the time out of your busy schedule to give us a five-star rating and recognize our quality. The hotel is only 300 meters away from the high-speed railway station, and it only takes 5 minutes to walk to the hotel. The hotel room is 42 square meters, the room is spacious and comfortable, and the design is novel and comfortable. The hotel is adjacent to the Vineyard Banquet Center and Tomson Yipin Banquet Center. The hotel wedding room is also the first choice for many newlyweds. Thank you for your recognition of our environmental quality and room. The hotel shower room has atomized glass, which fully realizes private space. The hotel's ancillary facilities include a self-service breakfast restaurant, a self-service laundry room, a gym, a conference room and other functions have been opened. It is located on the 3rd floor of the hotel. We are very willing to provide you with more quality services and look forward to your continued support and encouragement. I wish you a happy life.
Gloria-chan
Guestroom (Double Bed)
Stayed in Mar 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on Mar 17, 2024
The rooms in this hotel are similar to those in a five-star hotel. The bedding and toiletries are very good. It is really close to the high-speed rail. The robot can help deliver food upstairs, and the front desk service is also good! Great!
Original TextTranslated by Google
Response from Property: ❤Welcome❤Dear distinguished guests, thank you for taking the time out of your busy schedule to give us a five-star rating and recognize our quality. The hotel is only 300 meters away from the high-speed railway station, and it only takes 5 minutes to walk to the hotel. The hotel room is 42 square meters, the room is spacious and comfortable, and the design is novel and comfortable. The hotel is adjacent to the Vineyard Banquet Center and Tomson Yipin Banquet Center. The hotel wedding room is also the first choice for many newlyweds. Thank you for your recognition of our environmental quality and room. The hotel shower room has atomized glass, which fully realizes private space. The hotel's ancillary facilities include a self-service breakfast restaurant, a self-service laundry room, a gym, a conference room and other functions have been opened. It is located on the 3rd floor of the hotel. We are very willing to provide you with more quality services and look forward to your continued support and encouragement. I wish you a happy life.
Buchitangdemiao
Superior Queen Room
Stayed in Mar 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on Mar 14, 2024
The room is very large and clean. It is equipped with a large bathtub for a nice bath. The refrigerator also provides several free drinks. It has become a must-choose hotel for my business trips.
Original TextTranslated by Google
Response from Property: ❤Welcome❤Dear distinguished guests, thank you for taking the time out of your busy schedule to give us a five-star rating and comment on our environment and hygiene. The hotel is only 300 meters away from the train station and can be reached in just 5 minutes on foot. The hotel room is 42 square meters, spacious and comfortable, with a novel design and a strong comfort level. The hotel is adjacent to the Vineyard Banquet Center and Tomson Yipin Banquet Center. The hotel wedding room is also the first choice for many newlyweds. Thank you for your recognition of our environmental quality and room. The hotel shower room has atomized glass, which fully realizes private space. The hotel's ancillary facilities include a self-service breakfast restaurant, a self-service laundry room, a gym, a conference room and other functions have been opened. They are located on the 3rd floor of the hotel. We are very willing to provide you with more quality services and look forward to your continued support and encouragement. I wish you a happy life.