Hotels in Ruwi Area, Muscat

Excellent service and we enjoyed our stay. The staff there are very warm hearted. The location is good.

After a week-long cruise in Singapore, we were flying from Emirates to Oman Air to Muscat. Our original flight was canceled, leading to a 5-hour layover at Dubai airport, which left us extremely tired. Just a minute before landing, our plane was instructed by air traffic control to circle around due to other flights, causing a half-hour delay. Fortunately, the meet-and-greet service booked via Trip.com was excellent. Mr. Alaraimim met us in the final 5 minutes and reassured us not to worry, saying he knew about the delay and would definitely wait for us. In fact, he not only picked us up but also escorted us into the hotel and waited until our check-in was complete before leaving. Upon hearing our story, the Radisson manager suggested we switch to a Tower 4 apartment suite, as it was more spacious and had a washing machine for laundry. There's also a supermarket next to the hotel where we could buy groceries and cook for ourselves. We accepted the suggestion. The manager personally escorted us from Tower 2 to Tower 4, showed us where to exchange currency in the underground mall, and even took us to our room to explain how to use the appliances. His enthusiasm was truly heartwarming. The other staff members were also friendly and polite. We are very grateful. Breakfast is served on the ground floor of Tower 4. The space is elegant, and there's a good variety of food. Omelets and well-done fried eggs can be ordered and prepared on the spot.

The apartment suites are basic, the furnitureis ancient, photos are much deceiving. There was a constant smell in the upper floors especially on our 4th floor, stinky fish smell as soon as you stepped out of the lift. On the last 2 days of our stay only one lift was operational and the 2nd was stationed on 5th floor. The pool is basic and with heat, kids pool needs partial shade.

The hotel is very close to IKEA, LULU HYPERMARKET, and Oman Avenue Mall, about one kilometer away. It's also very close to the mosque, a 10-minute drive. There aren't many restaurants nearby, but there's a gas station with some fast food options. Although the rooms are a bit old, they are quite clean and spacious.

Great location, with plenty of dining options nearby. Plus, there's a Lulu exchange shop right across the street, which is super convenient for changing money and has good rates. I had an unpleasant experience, though it wasn't entirely the hotel's fault. I arrived close to 2 AM. I had booked a twin room, but the hotel said the order they received from Trip.com's agent was for a king-size bed. They wanted to charge me 10 OMR per night to add an extra bed. Trip.com eventually covered this cost, but it still meant I wasn't settled until almost 3 AM… The breakfast was quite varied. The water pressure in the shower was a bit low, and the bedding didn't feel as crisp and dry as I'd have liked…

Great hotel, convenient location. Room cleaning is good. Pool is cleaned every morning. Beach is 15 minutes walk, and Avenue Mall is 15 minutes. The staff is helpful.

This is my second time selecting Gulf Hotel Apartments because of location is near the beach. The facilities provided in the hotel are not complete. No proper soap, toothpaste, toothbrush, no comb, and no slippers. The hotel management must think about this.