To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.5
Service4.6
Cleanliness4.5
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Negative reviews(30)
BS Woo
Suite
Stayed in Oct 2024
Solo travelers
8 review
3.5/5
Posted on Nov 1, 2024
the room a bit old but still nice for great sleep... breakfast is nice & complete
Response from Property: Thank you for taking the time to share your experience with us! We're glad to hear that you enjoyed a restful sleep and appreciated our breakfast selection. We understand that the room’s appearance is important, and we’re continuously working to keep our spaces comfortable and inviting for our guests. Your feedback helps us improve, and we’re grateful for it. We hope to welcome you back soon for an even better stay!
Anonymous User
Deluxe Room
Stayed in Sep 2024
Solo travelers
15 review
4.0/5
Very Good
Posted on Nov 8, 2024
Stayed here for one night to be close to the Thai-Malaysian border. The room was sufficiently clean but the tv did not work. Breakfast was really good and they had vegetarian options.
Jane Samynadan
Suite
Stayed in Aug 2024
Booked for others
7 review
3.0/5
Posted on Aug 25, 2024
It’s sufficient if you’re booking just for 1 night. Took the bus and got dropped off at the immigration border of Malaysia. It’s about another 5-10 mins from there by Tuk Tuk. Basic hotel. No amenities so highly advisable to bring your own or buy at the convenience store nearby.
Hotel staff service is subpar but location is pretty strategic with the rest.
One commendable point about the room is it’s spacious.
6/7
Response from Property: Thank you for your honest feedback, and we sincerely apologize that your experience didn’t fully meet your expectations. We strive to provide the best service and amenities for our guests, and it’s clear we fell short during your stay. Please allow us to clarify that we do offer complimentary shampoo, soap, a hairdryer (available upon request), free water, breakfast, and coffee. We truly regret that these were not communicated properly.We are committed to addressing these issues and improving our service. Your comfort is important to us, and we would love the opportunity to welcome you back and provide the stay you truly deserve. Please don’t hesitate to reach out directly on your next visit, and we’ll ensure everything goes smoothly. Thank you again for your feedback, and we hope to make it right in the future.
Anonymous User
Deluxe Room
Stayed in Sep 2024
Solo travelers
1 review
4.0/5
Very Good
Posted on Sep 22, 2024
Nice simple hotel. Worth staying here. Will stay here if I come here again
Response from Property: Thank you for your kind review! We're glad to hear that you found our hotel simple yet enjoyable, and we're delighted that you feel it’s worth staying with us. We look forward to welcoming you back on your next visit to Dannok!
Guest User
Deluxe Room
Stayed in Jul 2024
Other
1 review
5.0/5
Outstanding
Posted on Jul 27, 2024
The free breakfast spread was excellent with plenty of choices.The free shuttle service was super convenient for exploring around without hassle.
Response from Property: Thank you for your fantastic 5-star review! We're delighted to hear that your stay at Satit Grand View Hotel exceeded your expectations. It's wonderful to know you enjoyed the comfortable Deluxe room, our top-notch amenities, and our excellent breakfast spread.We're also glad you found the free shuttle service convenient for exploring the area. Your kind words motivate our team, and we look forward to welcoming you back for another perfect stay.Warm regards,
Guest User
Deluxe Room
Stayed in Jul 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jul 27, 2024
Room: The rooms are straightforward but clean and comfortable. You have everything you need, and it's a great place to unwind.
Breakfast: The complimentary breakfast buffet is excellent. There's a wide variety, from fresh fruits to savory local dishes, and it’s all included in your room rate. Really starts the day off right.
Shuttle Service: The free shuttle service adds so much value. It takes you to several key spots around Dannok, which saves a ton on taxi fares and takes the hassle out of planning your transport.
Staff: The staff here are amazing. They speak multiple languages, making it easy for travelers from all over to communicate and get the help they need. They really go out of their way to make sure you have a great stay.
Overall: The value for money at Satit Grand View Hotel is outstanding. You get a comfortable room, a great start to your day with a varied breakfast, convenient transport, and helpful service, all for a price that’s hard to beat. Highly recommend for anyone visiting Dannok.
Response from Property: Thank you for your fantastic review! We're thrilled to hear you enjoyed your stay at Satit Grand View Hotel. It's great to know you found the rooms clean and comfortable, appreciated our excellent breakfast buffet, and benefited from the convenient free shuttle service. Our staff will be delighted to hear your kind words about their helpfulness and multilingual service.Your feedback on the value for money is much appreciated. We look forward to welcoming you back to Satit Grand View Hotel for another great stay.
Guest User
Deluxe Room
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 27, 2024
Right from check-in, the staff were friendly and proficient. The multilingual capabilities of the staff made communication effortless for guests from various countries, which is always a plus.
Our room wasn't extravagant but was kept very clean and equipped with all the essentials. It provided a comfortable refuge after a day of exploring Dannok.
The highlight of our mornings was definitely the free breakfast buffet. The spread was impressive, featuring both local Thai favorites and international staples. It's not just about the quantity but the quality, which was evident in every dish.
The complimentary shuttle service was incredibly convenient, offering timely rides to local attractions and shopping centers. This service alone added significant value to our stay, saving us time and the cost of taxis.
he Satit Grand View Hotel doesn’t just aim for satisfaction but exceeds it with the services and amenities included at a price point that’s hard to match. You really get more than what you pay for here.
Response from Property: Thank you for your wonderful 5-star review! We're delighted to hear that you had such a positive experience at Satit Grand View Hotel. Our team takes great pride in providing friendly and proficient service, and we're glad to know our multilingual staff made communication effortless for you.It's wonderful to hear that you found your room clean and comfortable, providing a perfect refuge after your explorations in Dannok. We're also pleased that you enjoyed our impressive breakfast buffet, featuring both local and international dishes.The convenience of our complimentary shuttle service is indeed a significant value, and we're happy it added to your overall experience. We're thrilled that you felt we exceeded your expectations with our services and amenities at an unbeatable price.We look forward to welcoming you back to Satit Grand View Hotel for another exceptional stay.
ayu_yusoff
Deluxe Room
Stayed in Aug 2024
Family
5 review
5.0/5
Outstanding
Posted on Aug 3, 2024
my second time here, location wise, spacious room, clean and has good smell.recommended
Response from Property: Thank you for your wonderful review! We’re thrilled you enjoyed your stay and look forward to welcoming you back soon.
Khai Joo
Deluxe Room
Stayed in Aug 2024
Couples
34 review
4.0/5
Very Good
Posted on Oct 8, 2024
Easy to find place to eat & travel around JB center. Clean room.
Response from Property: Thank you for your positive review! We're glad to hear that you found it easy to explore and find places to eat around JB center, and that you enjoyed our clean rooms. We hope to welcome you back again soon for another pleasant stay!
Mugilvannan
Deluxe Room
Stayed in Jun 2024
Solo travelers
1 review
4.0/5
Very Good
Posted on Jun 3, 2024
For single person, it’s comfortable.. the toilet beds are clean though it looked a little old.. nearer to street food courts and hawker food on the other side of the road.. the 5-10min walk to center and f the small town/ happening places..
Response from Property: Thank you for taking the time to leave us a review. We're glad to hear that you found your stay comfortable and appreciated our clean facilities, even though some areas appeared a bit dated. It's great to know you enjoyed the convenience of being close to local street food courts and just a short walk from the town center and happening places.We are continually looking to update and improve our amenities and appreciate your feedback. We hope to welcome you back soon for another enjoyable stay at Satit Grand View Hotel!
Tiamosweet
Deluxe Room
Stayed in Jun 2024
Travel with friends
26 review
4.2/5
Very Good
Posted on Jul 1, 2024
Thank you Satit Grand View Hotel for the good hospitalty, hope can provide more parking to guest and change the t&c for check in hotel. not to kept the guest pasport, not feeling safe when we dont have the pasport.
Response from Property: Thank you for taking the time to share your positive feedback on our hospitality and services at Satit Grand View Hotel. We're delighted to hear that you appreciated our surroundings and amenities.Regarding your concerns, we truly appreciate your suggestions for improving our parking availability and our check-in process. Please rest assured that the safety and security of our guests' belongings, including passports, are of utmost importance to us. We follow industry-standard practices to ensure all personal documents are securely handled. However, we are continually reviewing our policies to enhance guest comfort and satisfaction and will take your feedback into consideration.We look forward to welcoming you back soon and hope to exceed your expectations on your next visit.
Guest User
Deluxe Room
Stayed in Nov 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Nov 7, 2024
Satit Grand View has everything I need! Free breakfast, shuttle service, and a comfortable bed. Perfect!
Guest User
Deluxe Room
Stayed in Nov 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Nov 7, 2024
Loved the location—super close to food stalls and 7-Eleven! The room was comfortable and had a great Wi-Fi connection.
Guest User
Deluxe Room
Stayed in Nov 2024
Family
5 review
5.0/5
Outstanding
Posted on Nov 7, 2024
“I’ve stayed in Dannok before, but Satit Grand View is my top choice now. The rooms were spacious, and I loved that I didn’t have to share Wi-Fi with others – no interruptions! It’s great to find a place where you can truly relax without any hassles
Guest User
Deluxe Room
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 7, 2024
Family-friendly and so convenient! We came with kids, and the staff went above and beyond to make our stay enjoyable