Hotel Metropol

Hotel Metropol Reviews

Hotel Metropol

Bahnhofpl. 3, Saint Gallen, Canton of St. Gallen, 9001, SwitzerlandView Hotel Details
Hotel Metropol
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Hotel Metropol Guest Reviews

4.1/5
Very Good
40 review
Verified reviews
Location4.1
Amenities4.1
Service4.1
Cleanliness4.1
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All reviews(40)
Positive reviews(10)
Dong Tao
Comfort Double Room
Stayed in Aug 2024
Business travelers
35 review
5.0/5
Outstanding
Posted on Aug 4, 2024
Room is big and clean. Breakfast is good.
Anonymous User
Standard Single Room
Stayed in Sep 2023
Solo travelers
8 review
3.7/5
Posted on Sep 23, 2023
The room is relatively small, the facilities are average, the pillows are only one 𠆤, and the price/performance ratio is not very good. The advantage is that the breakfast room is very beautiful and one step away from St. Gallen Station.
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Guest User
Standard Single Room
Stayed in May 2022
Business travelers
1 review
4.2/5
Very Good
Posted on May 14, 2022
Everything was tip top, nice room and spacious bathroom. I just found the selection at the breakfast buffet a bit small (no fresh egg dishes). Always my pleasure.
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Guest User
Stayed in Jul 2024
Solo travelers
4.0/5
Very Good
Posted on Jul 2, 2024
My room was modern but functional. The part frosted part plain glass between the bed and the bathroom might not be to everyone's taste. Front desk staff were friendly although the hotel desk is not always manned. Breakfast was included and was decent. Great location in the centre of the city opposite the station.
Guest User
Stayed in Jan 2023
Travel with friends
5.0/5
Outstanding
Posted on Jan 31, 2023
My room was not large, but perfectly adequate. The towels are not plush, but clean and completely adequate. The bed was a queen, perfect. Wi-Fi good & reliable. If you are a light sleeper you might mention that as there can be a bit of noise late (when the bars close?) and early in the morning (street sweeping?) No safe in the room, didn't ask if one at the desk.
Response from Property: Dear Don G Thank you for choosing us as your hotel and for your kind feedback. We will pass this on immediately and would be very happy if you would visit us again soon. Have a nice Christmas time, your Metropol team
Guest User
Stayed in Sep 2022
Other
3.0/5
Posted on Sep 3, 2022
excellent location but very very small room at high price Not enough kleenex and toilet paper no soap in shower great breakfeast receptionist not too friendly bed have extremely soft mattresses no queens size beds only double beds
Response from Property: Dear Paco 54 Thank you for choosing us as your hotel and for your honest feedback. We will pass this on immediately and would be very happy if you would visit us again soon. Have a nice Christmas time, your Metropol team
Guest User
Stayed in Mar 2024
Couples
4.0/5
Very Good
Posted on Mar 24, 2024
Opposite the station in a nondescript building at first glance, we were made to feel very welcome. The room has been tastefully renovated, Italian shower, very good bedding, generous and varied breakfast. The hotel is ideally located, opposite the train station and next to the old town. Small downside, the pigeons... and the noise on Saturday evening (if you leave the window ajar but otherwise the air conditioning is available)
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Guest User
Stayed in May 2023
Couples
4.0/5
Very Good
Posted on May 19, 2023
After a visit to St. Gallen we chose to stay in this hotel, really pleasant staff on arrival and departure in the morning in addition to breakfast, a pleasant breakfast, and the comfortable room with impeccable hygiene.
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Guest User
Stayed in May 2023
Other
5.0/5
Outstanding
Posted on May 14, 2023
Everything was perfect from the welcome to the departure, very pleasant staff with a special mention to the young woman speaking French, upgrade to a double room instead of a single room on the 5th floor, quiet, well equipped and very comfortable. Very good varied savory and sweet breakfast with quality products. Also a very good Japanese restaurant on the 1st floor with original and very fine cuisine. And the central location opposite the station is super practical
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Guest User
Stayed in Jan 2023
Solo travelers
3.0/5
Posted on Jan 31, 2023
Since the new management took over, the service has deteriorated massively. The customer is no longer king here. However, the new menu and the food are very good. The selection of lunch menus is still OK. I can also recommend the sushi menu.
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Response from Property: Dear Mr Chruzli Thank you for your valued feedback. We take your criticism seriously and will immediately consult with the staff. We will pass on your praise directly to the kitchen. Please visit us again soon, your Metropol team