Evgeny_S
January 5, 2024
Wonderful location. Modern hotel, good furniture, linen, wonderful mattress and pillows. The service is absolutely non-existent. I recommend not buying breakfast. A very long wait, more than 45 minutes, after repeated reminders the coffee was brought. The porridge that they waited for ended up being cold, which suggests that she simply waited a very long time for the waiters to bring it to the table. Room cleaning is excellent. There are stains on the floor in the toilet, the drain in the sink does not work. The bottom line is this: hotel managers have work to do. The hotel restaurant does not correspond to the status of the hotel. The food may be good, but the service is subpar. Happy New Year to everyone, and I really hope that my review will be read not only by potential guests, but also by the managers of this wonderful hotel; they will not just read it, but will also try to correct the situation with the service.
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