Best Hotels near Salcombe Distilling Company - Distillery, Bar, Gin School & Retail Store, Salcombe

I am writing this review on behalf of my parents who have just stayed at the Trecarn through Caledonia Travel - and theyve had a fabulous time. Yes the hotel needs a little updating in places but they are getting back on their feet from suffering 2years of covid. For my parents - the staff were excellent and the food was excellent (buffet style for which you could eat has much as you wanted and 4free drinks per person). The evening entertainment was very good and they enjoyed the bingo also. Their Caledonia Drivers were excellent and all the trips were also thoroughly enjoyed. Overall a great holiday

We stayed for one night in August. The Duke of Cornwall is a historic Victorian building which looks amazing on the outside, it’s a very old hotel so has some querks. There was major external works so scaffolding in place and most of the building was covered in tarpaulin. We booked via a popular ”booking” site for £210 for a family room + our fur baby including breakfast. A Grand staircase leads up to all floors and these are well numbered and easy to find rooms. You can take the lift if you prefer but it is very small and a bit claustrophobic. We were in Room 410 – the room itself was huge, bedroom and bathroom, whilst huge, the room was bit 'tired' but very clean & a modernised bathroom. The bed was VERY comfy and we had a good night’s sleep. Hairdryer supplied in room – handy although it was a typical travel hairdryer so don’t expect too much. The back of the hotel is very different to the front, a bit run-down and in desperate need of sprucing up! Car parking - small car park and situated at the back of the building, with a walkway from the car park leading into the hotel and then down one floor to reception to check in. Bar area = modernised with original features and prices were reasonable. We did request a snack at about 8:30ish and was told to wait as kitchen was still open but no one came to take order - the hotel information stated the restaurant served meals from 7pm until 9:30pm daily so we were a little disappointed that we couldn’t have anything. Breakfast: was served in the bar area as we had taken our fur baby down with us. There was a choice of croissants, cereals, fruit, yoghurt etc. or cooked selection. We opted for bacon, sausage, scrambled egg and mushrooms all ordered from our table and was brought out within 5 minutes – staff were really friendly and attentive. Although the breakfast was fine it seemed expensive for the 3 of us as was £54.00. We had mixed feelings about our stay. The hotel itself is very grand in the public areas but the corridors and rooms need some attention to bring them back up to the grandeur they once were – we would stay again if rooms had an upgrade to match the rest of the hotel.

We headed to Plymouth for a surprise 30th birthday party and booked here as it was near to the venue. The reception staff were great, I received 2 free drinks vouchers which were part of my deal without having to request them. The star of the service staff was the young man, who was new to working the bar (Fri 17th March in the afternoon) He was clearly so passionate about getting everything correct, checking all glasses for marks etc. He is a credit to an employer. The room was spacious and the bed super comfy with loads of pillows. Shower and bathroom were really clean and had good pressure (something I always comment on, as there is nothing worse trying to freshen up under a dribble!) We were only on the 2nd floor but heard no street noise at all. The location is great for the barbican. Only small issue is that the car park is very grotty- but its a typical city centre car park. But its locked at night so fairly safe I would say. Definitely would stay again when we come back.

Excellent service from the reception staff to the bar staff. All queries answered straight away.

Stayed here for 4 nights in August with my husband as part of our break away. Will start with the positives first - room nice and clean, breakfasts really nice and lots to pick from, parking included and free access to the grounds. Now for the negatives - wedding on whilst we were there which consisted of a lot of noise until midnight on our last night which wasn’t ideal with a 6hr drive home the next morning. I completely appreciate a wedding being there as the place has lovely surroundings however we weren’t made aware of this when we booked and had we known we would have booked somewhere else as it was like a nightclub. Another massive issue was the guests staying in the same wing as us especially those in the room above ours. Constant banging of doors all day and night resulting in every night having broken sleep which was really frustrating. Did bring this up with the bar manager on our 3rd night as he was moving another guest at 10.30pm to a new room due to issues with theirs. The following morning the manager of the hotel did get in touch, offered to move us rooms which I declined due to having to move all our belongings and not actually being moved away from the noise that was to come with the wedding that day. I did explain how the experience whilst staying at the hotel had put a downer on our break and that I felt we had been ripped off. She went away and sorted a partial refund for us which is appreciated. As lovely as the place is, I really wouldn’t recommend it to anyone due to the issues we had making it impossible to actually get some sleep. Lastly I have never stayed anywhere where there is no staff available at night. They finish at 7/8pm and that’s it then till the next morning. This I feel is a little on the unsafe side of how to run things in case an emergency happens who can help??