Grand Hotel Salerno Reviews

Arrived in the room we got welcomed by a toilet not cleaned, I’ve reported the issue to the desk and the lady asked me if I wanted a new room or get it cleaned saying that the room was marked as cleaned but wasn’t ( I think this wasn’t true because all the other things were cleaned). luckily her colleague understood the situation and promptly upgraded the room to a sea view room, this time with a sealed toilet. The hotel is in a good location, paid parking nearby but difficult to understand how can be rated as 4 stars hotel, I would only give 2 stars maximum. The breakfast is nothing special and looks more like a canteen rather than a breakfast hotel room of a 4 stars hotel. I won’t stay at this hotel again.

Service was ok, breakfast was good, the hotel room spacious and felt comfortable. Would stay again

It was just right place for what we needed for our holiday. Large room and clean. Amazing view too. Thank you .

Hotel is ok

The hotel is in a perfect location with a great panorama over the port of Salerno and the coast. Unfortunately the spa was closed due to the season! The rooms are large and clean, the superior room even had two bathrooms, one with a shower and the other with a bathtub... I understand, both with a toilet...

Beautiful hotel

オーシャンビューにしたので、景色はとても良かったです。ロビーは綺麗でしたが、部屋の清潔感は普通だと思います。部屋は広くてテレビでyoutubeを見ることができたのはよかったです。朝食は期待してませんでしたが、それなりに種類があって満足でした。

The previous reviews for the property were all pretty spot on. The property is fine, nothing more. It seems like it used to be a pretty great hotel pre-covid, but most of their amenities were no longer offered other than breakfast and a bar that opens at 17:00. Breakfast was average. The hotel’s website said there was a restaurant which made it seem like they serve dinner, but they don’t. Also, I’m not sure the air conditioning actually ever worked. The staff were kind and helpful, and the views from the room were excellent.

Overall, poor. The service was below average, the hotel staff were generally unhelpful and at times rude. The continental breakfast was subpar to say the least. The hotel is marketed as a “spa hotel” yet the spa has been closed for two years. Wouldn’t recommend. Only good thing about this hotel is that it’s by the water and walking distance from the main areas.

It seemed to be very unfairly critiqued in the past for reasons I cannot understand. We had a good experience of this hotel. Thank you.

The hotel is located in a great location. The rooms are large and clean. All areas are clean and tidy. Overall the hotel needs repairs done as it is looking tired. Although it advertises, a swimming pool, spa, fitness centre, restaurant, and rooftop terrace, none are available. These were the reasons I chose the hotel, so disappointed. The only bar in the reception, is open limited hours, late afternoon until 10.00pm. The staff are friendly and helpful, which make it a pleasant experience, but let down by lack of facilities.

Overall a good place to stay - very clean, great location near port and train station. You can tell that it has been a splendid place.

Cleaning was very bad. Sheets were not changed everyday and dust found on the bed. TV is smart TV but netflix nor nothing was working. Aurcondition also bad working, can not go below 22 degrees. Mini fridge not working. Called them and asked them to fix it, but never got it fixed. We drank warm water our whole stay :(

Terrible hotel, old, in poor conditions , very poor customer service from front desk. Run away from this hotel