Metropolitan Inn Downtown Salt Lake City Reviews

Great location affordable price :) lyft only 10 dollars to delta center so ultimately great experience

The hotel was easy to locate as it was just next to the main road, and there provided quit a lot of parking spaces. The room was tidy and clean, but unfortunately the curtains was broken and could not be closed tightly which could not provide much privacy for us ladies since our room was at the second floor while the window was toward a gas station.

Salt Lake City is so popular to tourists that it is hard to get a good deal in the last minute. We booked Motel 6 which told us they did not have a bed for us when we arrived. We had to rebook, and Metropolitan Inn had one room left according to Trip.com. Thus we were fortunate not to go to a more expensive one. The facilities are good. We were happy to stay there for two nights.

The room was clean. The bed was broken in the middle, so we rolled into the middle all night.

Very nice checkin staff. Friendly. They still had the ‘no breakfast due to Covid’ signs up which is lame considering the pandemic has long been over already. Otherwise ok hotel with reasonably nice rooms.

It would have been nice to know of the $100 deposit in cash BEFORE we arrived. I complained and they allowed me to use my CC. For the price, it was a reasonable stay, but next time I stay in SLC, I'll pay more for a nicer place.

Very nice hotel, with good service and security. Lobby with Starbucks and near downtown traveler spot.

Good visit happy with room and service

Very clean and convenient

Extra bad

The shower head in the bathroom was broken. When it was turned on, the water sprayed everywhere. It was impossible to take a shower. The shower water was also warm, not hot.

The best feature of this hotel is its good location, in the city center, with convenient eating, drinking, refueling and shopping around.

Please avoid this black shop. And I will repeat the nightmare experience I encountered yesterday. I checked in on the 10th of this month and originally planned to check out on the 17th. I encountered a strange thing on the day of check-in. The front desk staff hired by this store were all old Mexicans with strange accents. Even I, who have learned Chinese English all my life, couldn't stand it. Let's say whether they can complete the most basic business training before taking up their posts? I planned to check in at 12 noon that day, but the front desk told me that according to the regulations, I can only enter at 3 pm, otherwise I will charge a $35 [early check-in fee]. Well, I won't pay this money, okay, I just stayed in the lobby of the Hilton DoubleTree next door for a few hours. I didn't take this matter seriously. After all, if there are really regulations, it's not a big deal for us to abide by them. The next step is to check in. The bathtub in their hotel is very small, and the shower head can't be adjusted. This means that if the thin layer of curtain outside is not pulled up, the bath water will jump all over the floor. Then the front desk called me and said that there was a complaint about water leakage downstairs. I was also drunk. A motel like you hired so many illegal immigrants from South America. Isn't the money saved enough to hire a master to do waterproofing? At this time, I was already very unhappy. But I didn't expect that the highlight happened yesterday, the day before I checked out. I washed my T-shirts and socks in the bathroom and wrung them dry and hung them on the clothes drying rack by the window. But when I went out in the morning and returned to the hotel at 1 pm, I couldn't open it no matter how I swiped my card. The front desk said that their boss had locked my door and said that it was against the rules to wash clothes privately. Instead of using their paid laundry room? ? ? Excuse me? Did I hear it right? They also said that they would fine me 200 US dollars. They also said that it was because there were many people like me hanging clothes that caused their ventilation pipes to rust. I was so angry that I laughed. How shameless can you say such nonsense? After seeing that the communication was fruitless, I called the police 911 [Figure 1]. After calling the police, I went to the police station at the city hall on the east side to explain the situation before the police arrived. It was also the first time in my life that I rode in a police car [Figure 2] The police said that this was a civil dispute, and it was not appropriate for the police to intervene. But she helped me negotiate, that is, I checked out one night early and lost 400 yuan. In exchange, the hotel no longer charged the unwarranted "fine" of 200 dollars. Although I was very reluctant, I was also very grateful to the police sister for helping me communicate, so I agreed to this plan. Fortunately, I contacted the next homestay landlord to stay in afterwards and checked in at night. Avoided the fate of sleeping on the street. Well, the above is all my experience in this black shop these days. I don't want all the guests who see this article to be cheated again. Salt Lake City is a beautiful city, but it definitely does not include this place.

Very bad, except for the good location, there are no other advantages, the smell can't sleep, it's too dirty inside. Very bad, except for the good location, there are no other advantages, the smell can't sleep, it's too dirty inside.