Fairmont San Francisco

Fairmont San Francisco Reviews

Fairmont San Francisco

950 Mason St, San Francisco, California, 94108View Hotel Details
Fairmont San Francisco
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Fairmont San Francisco Guest Reviews

4/5
Very Good
124 review
Verified reviews
Location4.0
Amenities3.9
Service4.1
Cleanliness4.1
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All reviews(124)
Positive reviews(19)
Reviews with photos/video(7)
Awesome stay(5)
Great service(5)
Negative reviews(5)
SSjS
Fairmont Queen Room
Stayed in Sep 2024
Family
2 review
4.2/5
Very Good
Posted on Dec 13, 2024
Beautiful hotel with lovely views of the city. Reception staff could have been a bit friendlier. The sky garden is a great place to relax as well.
6/13
Guest User
Fairmont Queen Room
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jan 2, 2025
We enjoyed our stay at the Fairmont hotel, it was beautifully decorated and festive for the holidays.
Fredy
Fairmont Exterior Two Queen Room
Stayed in May 2024
Family
1 review
1.2/5
Posted on Jun 28, 2024
Super dissappointing stay! Firstly parking cost $88 plus tax (literally $100) a night !! No other hotel I've stayed at charge this much for parking! Secondly location is very uphill - it's too difficult to walk anywhere! And then the room is big but 1/3 of the room consists of the closet and there weren't enough seats to sit all four of us. The hotel is also very old- the charging sockets don't work, the sheets are smelly, the toilet won't flush properly. You literally have to pay for everything including wifi and the gym. The carpet was so dirty: we asked for slippers but they were of such low quality compared to like 3 star hotels. Hotel charges so much for such a dissappointing stay-$500 a night.
Julius James
Fairmont Exterior Two Queen Room
Stayed in Aug 2023
Family
10 review
5.0/5
Outstanding
Posted on Sep 24, 2023
Really a great and nice place to be. It's central location makes it easier to get around and about town
Guest User
Fairmont Queen Room
Stayed in Mar 2022
Couples
1 review
5.0/5
Outstanding
Posted on May 1, 2022
The front desk agent, Cameron was phenomenal. Housekeeping staff was hospitable and considerate. Very happy!
Ted H.
Fairmont King Room
Stayed in Jul 2022
Business travelers
8 review
4.2/5
Very Good
Posted on Aug 24, 2022
Slightly dated interior but good service level.
Allen1995
Main Building Suite
Stayed in Jul 2024
Solo travelers
7 review
1.7/5
Posted on Aug 5, 2024
Domestic express hotels are better than this one... a fighter among the crappy ones
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Guest User
Fairmont Exterior King Room
Stayed in Jul 2024
Business travelers
1 review
1.0/5
Posted on Aug 10, 2024
I can just bypass it, but I still feel scared now.
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Anonymous User
Junior Suite
Stayed in Nov 2023
Solo travelers
152 review
4.0/5
Very Good
Posted on Jan 1, 2024
From Roosevelt to Biden now, they all stayed at this hotel when they came to San Francisco. The hotel is very old and very large. The Christmas decorations on the first floor attract visitors. The service in the hotel is very good and professional, and sometimes the Chinese language is also spoken. It is worthy of having served the president. However, the hotel facilities are average. Even a suite with an area of ​​over 100 square meters cannot escape the small bathroom of a few square meters. You need to stand in the bathtub to take a shower. The sink is very small. If you are not careful, your toothbrush and toothpaste will fall into the toilet. The network is very good, that's okay. Located at the highest point in San Francisco, the view is great, and the room looks directly at ** Island. Walking down the hillside, you will find Chinatown and Union Square 2 blocks away. You need to climb back up, which is a bit hard.
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6/14
Leicester Man
Fairmont Queen Room
Stayed in Feb 2023
Solo travelers
34 review
3.0/5
Posted on Apr 8, 2023
Guests who like hotels with a sense of history will like this hotel very much: it is very story-telling, well-maintained, and the magnificence of a hundred years ago is still felt. It's a pity that the level of staff is low. When there is a problem with the room, they never want to solve it. They just call and say coldly: "Just to let you know that you cannot get the refund anyway".
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6/20
Guest User
Fairmont Queen Room
Stayed in May 2024
Booked for others
13 review
5.0/5
Outstanding
Posted on Jun 27, 2024
Facilities: Good Sanitation: 👌
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Guest User
Fairmont Queen Room
Stayed in May 2023
Business travelers
7 review
5.0/5
Outstanding
Posted on Jun 30, 2023
The service is good, the room is clean, it's just a big slope to walk on the top of the mountain and come back
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Xiangyeyaji
Fairmont Exterior Two Queen Room
Stayed in May 2023
Family
30 review
4.2/5
Very Good
Posted on Jun 18, 2023
The hotel is indeed old, and there are various hotels around. The location is very good, the lobby is magnificent, and the elevator is also very charming. The layout of the guest room floors really has a sense of age, and the rooms have a sense of age. But at that time, I came to see Le Labo's shampoo and conditioner, and it was the first time I saw this kind of large bottle.
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Guest User
Fairmont Exterior King Room
Stayed in Mar 2023
Family
2 review
4.5/5
Great
Posted on May 3, 2023
It is a hotel with a sense of history. The facilities are a bit outdated, but it still retains the characteristics of an American luxury hotel. Needless to say, it is hygienic, and the bedding is very good. It is very comfortable to sleep at night. In short, it is recommended
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Guest User
Fairmont Room With Sofa Bed
Stayed in Nov 2023
Business travelers
8 review
3.0/5
Posted on Dec 16, 2023
Wi-Fi is expensive to pay separately
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