Hotels Near Natural Science Museum La Salle in San Jose

We need to make an appointment for the hotel's pick-up service. The Ctrip housekeeper will contact the hotel. The hotel said that the guests must call by themselves. The hotel did not provide a mailbox. We called in the past by a recorded call and told the hotel the flight number and time of the pick-up. As a result, there was no response, and we had to take a taxi from the airport to the hotel.

- I sent an email to the hotel the day before to check if they are able to send a shuttle to the airport to pick me up (just to avoid the stress of figuring out transportation), but they only replied once I landed. It wasn’t worth for me to wait for them to come and pick me up. - The room was loft style and very spacious: two stories with two full bathrooms, and kitchenette. I didn’t need them, but they were available. However, the shower upstairs next to the bedroom was missing a door, water was splashing out and making everywhere wet. Also, the shower didn’t drain well. It was gross to have my feet in dirty water… same with the sink, water wasn’t draining well. The hotel provided one hand towel and two large towels. They were old and rugged. I went out to buy my own. The bed was comfortable! So were the pillows & sheets! Thank you for that! - I’m training for a marathon and it was important to me that the hotel had a gym so that I can keep up with my training. This hotel had one treadmill and it wasn’t working. I guess next time I need to check before I book. - My room doesn’t have a window and hence very dark, gloomy, and depressing. Luckily I don’t have to spend too much time here. I told the receptionist and she said that that’s the room that was assigned to me. I let it go. - The hotel is in downtown and walking distance from all major “things to do” in San Jose city. But I have to say that the pictures online look a lot better than the reality of the hotel. - Would I stay here again? Only if I need to sleep somewhere for one night.

Great location in the heart of San Jose, within walking distance from all the city’s attractions. As a Hilton member, we were recognised with a great upgrade to a nice and modern room. The daily breakfast was sumptuous with local and western options. The evening happy hour was incredible and the best selection of drinks we’ve ever been to. Would also like to thank several staff who helped us during our stay - Anthony the bellhop, and Carlos + Marcela, severs at the hotel’s restaurant. One suggestion is for the reception counter staff to be more friendly and approachable. The perception we got was they were cold and rushed.

Stayed here for 3 nights. Had a twin room. Bed was comfortable. Aircon was good. Bathroom was nice and shower pressure was good. Breakfast was included and was really nice. This hotel had a laundry room where you could wash and dry your own clothes for €1 for the washing machine and €1 for the dryer. This hotel is within walking distance of downtown San Jose and also Barrio Escalante which has lots of lovely restaurants. Would definitely stay here again.

Like every Selina Hostel there is love in every detail - decoration, lights, good furniture. We had the deluxe room with a lot of space, a table, a sofa, own bathroom and good comfort. The bed was very cosy. We had no warm water for 2 days in our room, but the staff reacted instantly, tried to fix it and we got a free breakfast and some money back. Clean kitchen, enogh fridge space and a cool sofa space in the living kitchen. In total we had a nice and relaxing stay amd would definitly recommand this hostel.

It should be the best hotel in downtown San Jose, with comfortable beds and pillows. Guest service is also ok. The breakfast is too bad, it is not worth the price. It is recommended that if one lives, or stays next to Sheraton, half of the price, but the room is large, breakfast is very rich.

I arrived in Costa Rica and this is where I spent my first two nights as I prepared for an extensive journey through the national parks. This hotel provided a fine room. The building is in the shape of an ”O”, with the pools and dining areas in the middle. There were many different types of birds flying around, the traffic noise was minimal inside the pool area, and I enjoyed relaxing in the pool area. Breakfast was excellent and available to all guests. Dinner was purchased in a smaller bar/dining area with an overhead view of the pool area. I ordered salmon, and it was surprisingly good! This is not a destination hotel, but it was just what I needed, as I got my international bearings. There is a tour desk, in which one may schedule a variety of tours and day trips of San Jose or areas around Costa Rica.

PROS: Very clean, air conditioned and modern for a good rate. Wifi and decent breakfast included. The stromanthe triostar plants in the lobby were very nice. CONS: Staff is miserable and takes no accountability for customer service. Stephanie literally lies to your face and tries to overcharge you. Examples: -”oh your safe is broken? just reset with code 123456.” nope. the safe code was set by a previous guest and left open so this didn't fix the problem. We had to take all our valuables on a 13 hour tour because of this - very inconvenient. -”oh, you need another towel because we only gave you 2 despite 3 people in the room? we'll send someone up right away”. no one ever shows. when you call back, if they ever pick up, they say the same thing. -”your shuttle from the airport is confirmed and the driver will have a sign with your name on it” nope; after a long trip we had no one to pick us up. The driver didn't have my booking (he had another name on the sign), so he called the hotel and they confirmed nothing had been booked for us. -”well there's no booking because you obviously have to book it in advance; how would we know you need a shuttle?”. Excuse me? Yes, in fact, I did book it in advance and showed them the email chain (7 emails) with her own confirmation 3 days earlier! -”ok so you found the driver, perfect”. No, not perfect as we've been searching in the sweltering heat, walking up and down through the crowds for 45 minutes with a small child after a long trip. An apology, not a dismissal would be more appropriate in this situation. After speaking to the driver and Stephanie (we are still in the heat outside the airport), Stephanie who confirmed the booking by email then blamed her colleague who in fact didn't book it, And, they still charged us $16 USD for it - which was like rubbing salt in the wound. -”it will be an additional $20 USD for the shuttle” - when they previous told me $16 USD (thankfully in writing) -”it will be $16 USD to have a child in the room” - when my confirmation clearly shows children stay free (thankfully in writing) -guests aren't ”allowed to use the stairs”; long wait for the elevator

The hotel room is decent and the staff is friendly, but their billing system has serious flaws. I stayed there from February 9 and checked out on February 15th, paid in person at the counter according to the bill. But 2 days later I received a charge for the night of February 15 which is apparently a mistake because I checked out at 9:00 AM that day at the front desk and they even called me a taxi to take me to the airport. I contacted the front desk through email but they haven't responded. I called the Wyndham custmer service and they said they don't have access to the billing system in Costa Rica, and their website doesn't have a way for filing a billing dispute.