Titano Suites

Titano Suites Reviews

Titano Suites

Contrada del Collegio, 21, San Marino, 47890, San MarinoView Hotel Details
Titano Suites
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Titano Suites Guest Reviews

4.4/5
Very Good
66 review
Verified reviews
Location4.4
Amenities4.4
Service4.4
Cleanliness4.4
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All reviews(66)
Positive reviews(44)
Reviews with photos/video(2)
Negative reviews(1)
Cwnzbzz
Superior Double or Twin Room
Stayed in Jul 2024
Business travelers
33 review
5.0/5
Outstanding
Posted on Jul 24, 2024
房間雖小,但很整潔,設施也很新,早餐一般,但服務還行。
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ilikethis
Junior Suite
Stayed in Feb 2024
Family
1 review
5.0/5
Outstanding
Posted on May 5, 2024
非常好,很不錯,好找,房間舒適!
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Markoyunrui
Superior Double or Twin Room
Stayed in Sep 2023
Travel with friends
11 review
5.0/5
Outstanding
Posted on Sep 14, 2023
可以可以可以
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Guest User
Stayed in Aug 2024
Travel with friends
5.0/5
Outstanding
Posted on Aug 6, 2024
When you have those combined three elements in hospitality industry, then it's enough for you to come back and stay again. The room we chose was also good in size and orientation, providing the best of our stay experience. Oh, if you drive, the hotel provides garage for the car (with extra cost).
Guest User
Stayed in Jul 2024
Family
5.0/5
Outstanding
Posted on Jul 29, 2024
San Marino is a fantastic city to visit, with many great experiences and walks, fantastic restaurants.
Guest User
Stayed in Jul 2024
Other
5.0/5
Outstanding
Posted on Jul 8, 2024
Already the serpentine drive to San Marino is spectacular.... then you leave the car to the valet person at the Grand Hotel San Marino (better than self drive into the very narrow parking garage), walk the 300 meters (or ask for a golf cart to bring you to the hotel in the traffic restricted zone) - then you enter the room, and overerlook your land :-) Spectacular view over the hills towards the North and the roofs of San Marino. The standard rooms are quite small, but functional. In our room the beds was way (!) too soft, ok for one night, but certainly not for more. Staff is very helpful and friendly, the location perfect also to explore all sights within minutes of walking distance. The hotel offers a very nice breakfast, and has a spectacular restaurant (The terrace).
kzogger
Stayed in Apr 2024
Couples
3.0/5
Posted on Apr 14, 2024
We didn't have a reservation, but walked in and got what we were told was the last room. It was on the lowest level of the hotel, so no view (the window looked out on the building next door). The room was spacious and comfortable (although the AC did not cool it very much). It was very noisy throughout the night and early morning hours, as we could hear people walking outside, yelling, etc. All of the people who worked there were very nice and helpful. Best part is the location - high up, so that when you walk out you have amazing views and can walk everywhere with ease. Lots of shops and restaurants all around as well.
Response from Property: Dear kzogger, Thank you for your feedback and for choosing to stay with us. We apologize for any inconvenience regarding your room selection. Unfortunately, as you mentioned, was the last room available thtat night and we only have two rooms on that level, which we typically reserve as a last option. The room you stayed in was a Superior, and had there been another available room, it would have also boasted a view of the Montefeltro Valley. We appreciate your compliments to our staff, who always strive to provide excellent service. We hope to have the opportunity to welcome you back in the future. Best Regards Manuel Di Donato Resident Manager GHSM Group
Guest User
Stayed in Jan 2024
Other
5.0/5
Outstanding
Posted on Jan 10, 2024
The hotel sits at the best spot in town, overlooking the whole valley. Spacious rooms, very clean. Very polite and efficient staff. Hopefully we'll come back, don't think we would stay anywhere else. Great restaurant and bar. Recommended.
Guest User
Stayed in May 2023
Other
1.0/5
Posted on May 18, 2023
I cannot deny that this hotel is in a great location but the decor and design tired and outdated. The staff massively let our stay down. When we returned from dinner we discovered that the radiator had leaked across the full length of the room and damaged/soaked many of our belongings. When we went to reception and explained we were told no one could come to see the room or the damage in case they were needed on the desk. It was late and quiet and we explained this was not good enough. A member of staff did come and we did not get an apology and had to ask to move rooms. We also got told that our clothes were not important as they were only from Zara! I travel at least once a month and this is the worst experience in a hotel ever. Choose any alternative.
Response from Property: Dear Bigshep80, we are greatly surprised to read your comment as the facts you narrated are different from reality. As well as verbally assaulting our receptionist and throwing your clothes to him, you left the hotel at 06:00 a.m. without going through the reception and without paying the bill! In the following days we attempted a telephone and email contact to offer a compensation but no response was received. Obviously, we have carried out all the necessary checks to verify if there was actually a water leak and, 6 months after the “incident”, no problems have been found in that room. Best Regards Manuel Di Donato Resident Manager
Guest User
Stayed in Oct 2023
Couples
5.0/5
Outstanding
Posted on Oct 28, 2023
Lovely hotel, with a rooftop restaurant. Bedroom had a beautiful view across the mountains. Bed was very comfortable. Buffet breakfast was lovely. The hotel is spotlessly clean. All staff were very friendly, helpful and professional. The hotel is ideally situated in the centre of the old town. If you arrive from Rimini, get the shuttle bus from outside the station. We would definitely recommend the hotel.
Seaside50043943484
Stayed in Oct 2023
Other
5.0/5
Outstanding
Posted on Oct 23, 2023
We stayed in SM for one night. We wish we could have stayed two to enjoy our Montefeltro suite a bit more. The hotel is in a great location. We took one of the taxis waiting outside the train station that took us right up to where the hotel is. There is a steep climb to get to the hotel entrance, but that's SM. It was disappointing to see that there were three young men at the reception desk and not one bothered to help us with the suitcases as we entered the hotel and went down three steps. They just stood there and watched us. That's something management may want to address at some point. The room was very clean and stocked with everything you would need. Great shower and comfortable bed. Amazing view from the terrace that we enjoyed very much. You have your own elevator to access the room that will open right in front of the door. It had another door by the stairs as well. We had dinner at the hotel that night and really enjoyed it. They reserved by the window. We asked the hotel to reserve a taxi for us early next morning for 8:00am. We received an email that it was going to arrive from 7:45am-8:00am. But the reception staff told us it was coming at 7:30am. We questioned them several times because that's not what we had requested nor agreed to. They were very short in their response and a bit dismissive. So we rushed through breakfast that opened at 7:00am. We were downstairs with our luggage at 7:25am. The young man at the desk took our suitcases down to the area where we had to stand and wait which was the open street where we had been dropped off the day before. So we stood outside in the very cold early morning until our taxi arrived at 7:45am. The very professional driver in the Mercedes confirmed that our pick up was at 7:45am. A bit of disappointment from the way this was handled and the lack of customer service. But they do have a great location and product to offer. We may never return to SM, but if we do, we will stay here again and handle the transportation arrangements all on our own.
Guest User
Stayed in Oct 2023
Couples
4.0/5
Very Good
Posted on Oct 20, 2023
Nice but expensive hotel in centre of San Marino. Nice room with good bathroom. Airco didn’t cool enough. Good breakfast. Hotel cannot be reached by car but hotel has paid parking and golf cart to bring you and your luggage to and from the hotel.
Guest User
Stayed in Aug 2023
Family
5.0/5
Outstanding
Posted on Aug 21, 2023
Excellent room with large balcony. Loved the location. Had dinner in restaurant one evening with great food/value. Minor delays when getting vehicle from garage and also a delay loading luggage the day we were leaving. Plan to leave a little early where this won't be a problem. AC was normally good but at night it seemed to warm more than desired....not uncommon in Italy. Staff was very helpful with dinner reservations and helping make sure special requests were met. Great staff.
Guest User
Stayed in Aug 2023
Family
5.0/5
Outstanding
Posted on Aug 18, 2023
Stay was fantastic. Room and view are beautiful. The balcony had a view that is unmatched. The staff was courteous and very helpful in getting to know San Marino. The sunset views from the restaurant are well worth making a reservation.
Guest User
Stayed in Aug 2023
Couples
5.0/5
Outstanding
Posted on Aug 4, 2023
A very nice hotel & room in the ❤️ of San Marino. The room is spacious, two bathrooms, wooden floor and very clean. Breakfast is Italian style and good and the staff is very friendly. Parking is available at the Grand Hotel incl. transport. We loved it and come back! Grazie mille!