Top rated hotels in Santa Ana

MainStay Suites Orange County John Wayne Airport
3.9/5112 Reviews
Disappointed with the service. When I arrived all over California the hotels were serving breakfast but this one was offering just a pancake without any juice because the juice machine was broken. I decided to go to a Target to buy my breakfast and I forgot to bring a plastic knife and fork. The front desk told me they couldn’t afford that as they already closed the breakfast area. I insisted if the guy couldn’t just walk in the area and grab one for me as he said no. Also my room there was one light that was not working and again I contacted the front desk and he said they couldn’t fix it because I won’t leave the hotel in the next day. He didn’t even offered me another room. The hotel elevator was completely wet when I arrived and very slippery and it was the same on the next day. If an elderly person step in could get injured. The funniest think is that I walked to Hampton Inn and Suite just across the street to check if they could give me a plastic knife and fork and the front desk invited me to their breakfast as it would close in 15 min and I could have something for eat there.

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