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Top rated hotels in Santa Cruz

Hotel Solar BOM Jesus
4.3/565 Reviews
Booked this place for 2 nights, total including breakfast £119. I was just out of hospital in Portugal having operation for stomach cancer. Before flight home to England. Put me and my son in horrible room small window facing a wall. Complained so changed room. I had medication from hospital that needed to be kept cold,. The fridge in the room did not work, ask for replacement fridge, which arrived next day,. Not kettle for making tea/coffee, very basic room Sorry we didn't book better hotel in area for cheaper price When checking out, reception staff charge me for , water and bedroom tax, I said I haven't had any water, and Agoda price of £118 was total. No extra to pay. Staff insisted I had to pay, I was in so much pain still with operation for cancer, I just paid extra rippoff charge they ask for I only way I can get some Solis on this hotel is to warn people to avoid this place like the plaig and not to book here. The pictures look lovely, but trust me not the same when you arrive there (scam). Left a bitter taste with me. Horrible old staff, just want your money and not polite about it. I had cancer removed from my stomach, and was glad to remove myself from this so called hotel ( what a joke). Should hang there heads in shame.
Vila Gale Santa Cruz
4.1/568 Reviews
Great stay. We arrived late and the gentleman at the front desk was so kind and accommodating!! Would definitely recommend. Very convenient to airport!
Santa Cruz Village Hotel
4.3/558 Reviews
This was our second visit this year. A small village hotel located in the centre of the resort and quite near the the airport. The hotel was just perfect for us. Our room had a sea view and great balcony where we could sit to read and drink a glass of wine in the evening. The rooms are comfortable and the bathroom roomy and modern. Staff were so friendly and helpful. Food was fabulous and the restaurant had a great outdoor area. Although we went in November and March, the pool was great and we swam on both holidays. Can't wait to return.
Sentido Galosol
4.4/549 Reviews
This hotel complex is beautiful!! It is clean, safe and the views from every corner are stunning. It started off a bit rough, as we arrived at 11pm and unfortunately only Luis was on duty. He really needs customer service training. We upgraded to a seaview room at a higher price so upon checkin I asked if our room was seaview. His reply was if “that is what you booked then you got it”. Our ac was not working and the room was boiling. Luis was not helpful at all. After seeing the room, we told him we booked a 28 metre room. And our room was tiny. His reply “i don’t carry a measuring tape, some rooms are big and some are small”. Anyway we gave up, unpacked and went to bed. In the morning, we went to reception and she was so helpful! She said the room we booked was not available but she could move us to Galomar. From then on our stay was amazing. We were slightly annoyed that we had to repack and move as we had to wait for the new room to be ready at 1pm. So we did lose a morning. Not ideal when we only had two full days there. Everything else was excellent. The restaurants, the pools and the room. Just a note that the LIDO area by the ocean is public. Meaning that you will not get chairs/umbrella at that level (unless you go super early). But there are more near the other pool. We loved the Galomar and highly recommend you get a seaview room there.
The Views Oasis
4.4/544 Reviews
Staff were excellent & helpful with majority of staff able to speak English.We had breakfast which was plentiful usual bacon, eggs, sausage & unfortunately only once or twice tomato’s which is my preferred instead if beans. Wifi not a 100%.Happy hour 6-7 with 25% off cocktails.Snacks not bad with a small poolside menu.Plenty of beds & towels supplied for pool in your room.Plenty of nightlife in Hotel but we chose to eat & drink out as not our first visit to Canico.Hop on Hotel bus which needs to be booked 48hrs in advance.Download Moveit & access local bus 155 to Funchal.For taxi download Bolt & book online similar to Uber so prices change.
Inn & Art Madeira
4.1/55 Reviews
Although the environment is good, the facilities are outdated and there is no air conditioning. The house is cool outside and the house is stuffy and hot. What's more terrifying is that there are mosquitoes. It broke my perception that there are no mosquitoes in Europe.

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