Best Pet friendly Hotels in Santa Cruz de Tenerife

I spent a night at the Adonis Plaza last week before boarding a cruise and am currently back at the hotel for a night at the end of the cruise before flying home tomorrow. Last week was a pleasant stay in a quiet, clean room (number 407) with comfortable bed and nice/modern bathroom. Today is sadly a different experience. I was told my room would be ready at 2pm; the time came and went and the room still wasn't ready so the receptionist - who was very helpful - said she would give me a different room (number 614). Similarly equipped to the room I had last week unfortunately this has a connecting door to the adjacent room and the noise is terrible! I can hear every word spoken next door as loud as if the people were in my room. Also, despite being on the sixth floor, there is a lot of noise from the street outside. The rooms with connecting doors are only suitable for families not for people who don't want to have to listen to everything said by the guests next door. Sadly, I would not stay at the hotel again which is a shame as the staff are very pleasant and the hotel is well located for the cruise port.

Estancia correcta con buena atención y limpieza. Buen precio en zona del centro. Puntos fuertes: El precio más barato encontrado en la capital de Tenerife (con una oferta). Su céntrica ubicación, atención de su personal y limpieza en la habitación. Puntos débiles: La fachada, el ascensor estrecho. El desayuno se puede contratar y lo dan en un establecimiento a unos 3 minutos andando. Tranquilo para dormir.

We arrived late night at hotel, it took us a little longer for check-in since the receptionist was going somewhere for taking care of the other guests. Once we arrived the room, I was surprised by how big the room was and it has everything. A small kitchen in the corner with electric stove, a little sofa bed, a crib - because we had this trip with our baby, and the bathroom was pretty large also. Only one thing that I missed - I hope one day they will have bidè then it will be just perfect 🤩 but overall, it was perfect

The hotel is very clean. The staff is very friendly and helpful. They do serve delicious meals, loved the servings of their breakfast, and being a coffee drinker, they have the most delicious one there. The location in the Center of the city, the beach is 30 minutes with the public transport 5 minutes walk from the hotel. By car it’s 10-15 minutes. A perfect spot to go for evening walks. The area feels very safe in the evening, the city Center is very lively even during the week days. The area is Perfect for people travelling alone and couples or even families.

NH Tenerife far exceeded my expectations in terms of customer service. The hospitality has gone above and beyond anything that I have experienced before. I lost my carry-on suitcase and Juan P. made sure to help me every step of the way. His genuine concern and professionalism were evident. He persistently called the airline, located online claims I needed to file, and helped support me with my lack of fluency in Spanish. I rarely ever post a review, but Juan P. has worked so effectively and efficiently that it prompted me to encourage others to stay at this hotel for Juan P. In most hotels - the amenities and location are similar, the one OUTSTANDING factor for NH Tenerife is the customer service from Juan P. His dedication to ensuring a seamless and stress-free experience left a lasting impression on me. I highly commend Juan for his astonishing efforts and the hotel for fostering a culture of guest-centric service.

Introduction: the Emblematico Hi-suites hotel is made up of different types of accommodation. Personally, I occupied a suite on two floors (the upper floor was actually located in a mezzanine) and the content of the review refers to this. The accommodation is undoubtedly very suggestive, inside a historic building in Santa Cruz, recently restored with good taste. The location is excellent, central, in an overall pleasant context. Very appreciable, if you book in advance, is the availability of some reserved parking spaces in the Santa Rosa de Lima street below. The accommodation consists of a living area, equipped with a small kitchen, a very comfortable sofa and a panoramic TV. On the mezzanine above, the double bed, a wardrobe area and the bathroom, as well as a second television. Upon closer examination, some ”defects” emerge, which are all in all trivial: not all the materials used have the merit they appear to have, the wardrobe space is not very plentiful, and a few hangers in the bathroom wouldn't have gone amiss. Then there is the question of the mezzanine, an extremely suggestive element (which in my case positively influenced the choice), but a little uncomfortable due to the ups and downs it forces guests to do. But if you don't mind climbing a few flights of stairs (which isn't bad for your health), I'd say there are no problems. Even the breakfast formula, served directly in the room (there is no special space in the hotel) can be liked or not, but I absolutely do not consider it a flaw. Overall I was very satisfied, and the overall impression clearly prevails over the aspects that might, for some, arouse some doubts. I therefore go for the maximum rating.