Hotels Near Começo da Trilha Pico Ruivo in Santana

Our experience of the hotel was enhanced by our meal in the restaurant, which I have reviewed separately. My favourite thing about the room was the enclosed balcony. It was like having a private yoga studio in the sky. (Fellow yogis note, the floor was slippery.) I also enjoyed the spectacular view from the Sauna, which at the time was free because it was not working optimally. (So do ask!) It was good enough for me, but it took over an hour to heat up. The Pool looked too small and shallow to actually swim in, but mostly it was unusable as it was colder than the sea. I don’t know if this was usual. Breakfast was fairly similar to ones we had at other Madeira hotels, but this place had the tastiest selection of fresh bread rolls and very good garlicky mushrooms. The room was clean. We liked the 3-section recycling bin in the room. Others mentioned lack of plugs for phones. Erm... we knew about that but were surprised to find that there were not enough plugs for the room items. The Kettle and TV had to share a wall outlet. They really should consider supplying an extension lead, which could be given out and collected at check-in, just as they (bizarrely) do with the TV remote control. We did start off on a rather bad note. At check in, we were downright ignored. One receptionist was settling a dispute with another guest, but both members of staff deliberately avoided any sort of eye contact with us. I don't normally notice this sort of thing, but it was rude and infuriating and lasted some time. A simple nod would have sufficed. I’ll put this down to a bad day for the first member of staff, who later was helpful. After a long wait for no discernible reason, the other receptionist demanded payment before we had even seen the room, for which we had paid in advance. We've stayed at many places who use multiple booking sites. Sometimes you pay on arrival, sometimes beforehand, and we understand that the hotel needs to know. However, there are ways of asking that don't come across as offensive and like one is trying to get away with something. Not everyone is out to steal the remote control. Make sure you bring proof of payment if you’ve paid in advance, as we had. The hotel is lucky that they have out of this world views.

Hotel au milieu de la montagne, jolies vues, très bons repas, personnel très gentil Un peu vieux en terme de deco, nous avons eu froid dans la pièce commune et en dormant (manque de couverture), lit très inconfortable…

The Hotel Next in Funchal on Madeira impresses with its excellent location right on the water. The rooms, although spacious, tend to create a somewhat subdued atmosphere due to their darkness. Nevertheless, the hotel scores with comfortable beds, modern furnishings and attractive bathrooms. Breakfast, served in a canteen style, has a limited selection and the quality could be improved. A highlight, however, is the beach club on the water, which, although without a beach, stands out positively with a pool and direct access to the sea via a jetty.

A truly four-star hotel. Large, well appointed rooms and bathrooms, quality furniture, impeccable cleanliness, kind, polite, helpful staff. The restaurant is excellent (but quite expensive, it's true), also with a professional and very kind staff. I highlight mainly Miss Ludovica, a very special person and a very pretty young lady. The only minus - the hotel is a bit isolated, there is nothing of great interest nearby. But a free shuttle service to Funchal is provided, three times a day, with the exception of weekends and holidays. I recommend this hotel.

Very good hotel top location right next to the bus direction airport and direction center Well soundproofed because we had seen the works … and that's fine, we slept very well despite that Only downside is breakfast or on arrival they force you to choose a time In case of change, you must call the night before. It's super annoying! Especially when you don't have a precise schedule We didn't respect the schedule every day and it's ok, we didn't fail :) Receptionists are top notch and always available

Travelled with my husband and adult son, 2 rooms, one week all inclusive and had a fabulous time. We chose this hotel as we wanted a short transfer from the airport, and it didn't disappoint! Even the shuttle transfer only took 10 minutes, 5 minutes by car. We had an early flight, rooms are available from 3pm , but after a quick check in at reception we were invited to have lunch and then call back to see if our rooms were ready... we waited a short time, but by 2pm we had both rooms available... the staff throughout the whole week were friendly and efficient. Rooms: We had a sea view, beds were comfortable (although a bit squeaky due to mattress protectors) , air conditioning worked great, TV channels fine with some films available, wifii good, mini bar (chargeable) we didn't use. A free safe, no kettle in the room (we took our own) but apparently available if you ask. Pool: indoor pool and spa (we didn't use) Outdoor pool cold, but fabulous! Towels available on all inclusive, just ask at the Spa or reception. Transport: We booked the hotel's free shuttle into Funchal which leaves at 10 and comes back at 5.30pm... book early so you don't miss out , it's a mini bus so spaces are limited. Having said that - the buses are frequent and reception were really helpful and provided us with a bus timetable... In the opposite direction Machico is lovely with a manmade sandy beach and some nice bars and bakeries, 12 euros by taxi and about 3 euros on the bus. All Inclusive option/ food: I would say that AI guests were in the minority.. lots of different nationalities (which we loved) Lots of cabin crew staying too, a real variety of guests..... in some ways it felt like a conference hotel, but worth it's 4 stars... we enjoyed the food. One A la Carte meal per 7 days on all inclusive and it was really good! Be sure to book early, although off season, we didn't have a problem. You get a menu and select your choice the day before... excellent! Drinks were of high quality.. one cocktail 'special' per day , plus beer ,wine, local spirits etc... Lunch time we preferred the snack bar... hot dogs, salads ,toasties , fries etc.. all inclusive cake or ice cream including magnums, Cornettos etc! A shout out to all of the bar and restaurant staff, and the reception too! Sandra in the restaurant... always a smile and a chat, made our day! Entertainment: Not a lot going on during the day, which suited us just fine, live entertainment most night's which we enjoyed. Other: We hired a car from reception.. there is a car rental close to the hotel, which might be cheaper, but for ease and peace of mind booked from the hotel... delivered to the underground carpark (7 euros per night to park) and left there afterwards. Area: We really loved Santa Cruz, as we like traditional and quiet.. there isn't a lot there, just a few restaurant's and bars, but it has a lovely atmosphere in spite of the air traffic. We had a visit to the local dentist

I booked this hotel as part of our week long trip in Madeira due to its proximity to the airport. The location was perfect and the hotel was spotless with an amazing hot shower. The small town where the hotel is located has plenty of little cute bars and restuarants too. Big shout out to the guy who was working doing the Karaoke during our stay - he was providing top entertainment in multiple languages and I loved it!

The hotel facilities and room were lovely. We booked a package with Jet2 holidays and we had half-board catering which includes breakfast and dinner. No drinks were included with dinner but that was fine because my partner and I prefer water with our meal. When we asked for tap water (which I read was safe to drink in Madeira) they refused and say we must buy a €3.75 bottle of water. Now when I checked online the AHRESP organisation for Portugal says it is mandatory that anywhere in Portugal provides free tap water. We were refused. We asked if we could bring in small bottles we had already purchased and we were not allowed. Essentially being forced to pay for a drink each night with our meal. Ridiculous given the price we paid for this holiday. Apart from this and the construction noises in the morning, everything else was great. Just be prepared if you also have a half-board holiday booked…