Top rated hotels in Sanya

Grand Hyatt Sanya Haitang Bay Resort and Spa
4.8/510151 Reviews
HaiTang Bay/CDF Mall/Hou Hai
First day check-in was a bit tough as I arrived early in the morning. Room was ready 2 PM. Room didn’t meet my “clean” expectation, so I had to ask for second round of cleaning. I understand it was busy weekend & so many guests to take care of. For this part, Manager Davidson Dong was very helpful! I got room cleaned around 7 PM and he helped me using the Club Lounge in the mean time. Because the trip is for my birthday, the hotel also provided birthday cake & the rose bed. Hotel gym was nice & spacious - but didn’t have smith machine. Beach seems like ‘not’ private exclusive beach - without sun bed - but public without lifeguard. I could fly a drone at the beach, but not in the garden of the hotel - for guest privacy reasons. Overall, it was an amazing experience here at Grand Hyatt. Thank you.

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How to get cheap hotels on Trip.com?

    There are several ways to discover affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the least expensive options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a diverse selection of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. Moreover, if you are a member of our loyalty program, you can log in to your account and discover exclusive discounted rates at hotel list pages.

  • What is the way to get lower prices at hotels?

    Sometimes booking hotels in midweek is cheaper, but it also depends on the season.

  • How many hotels are listed in Trip.com?

    There are over 5,000,000 hotels in more than 230 countries or regions on Trip.com. Don't know which hotel to book? Browse the site to get ideas!

  • Can I cancel or change my hotel reservation on Trip.com?

    It depends on the hotel policy and cancellation date. Kindly check the policy section of related hotel pages. To cancel or change your reservation, log in to your trip.com account, go to "My Bookings," and follow the instructions.

  • How do I contact trip.com customer service?

    You can contact trip.com 24/7 customer service by visiting the trip.com help center and submitting a support request. You can also contact them by phone or chat, depending on your location.