We had a very nice stay at the LISBON Marriott. We communicated with the hotel in advance informing them we would not arrive until 7am for our reservation and requested that they combine that with a group reservation for the next evening. When we arrived a very pleasant young lady at the Elite desk (Iona???) checked us in, acknowledged that our Suite Night Award (SNA) had been honored and that the two night separate reservations were set to keep us in the same room. She also advised us that we could go down to the restaurant for breakfast after we freshened up. Our room had not been updated yet like some, but it was very spacious, comfortable and quiet. The restaurant for breakfast was excellent and had many choices including an egg station. Even though there were two groups there the next morning, they were efficient and the staff couldn't have been nicer or more helpful. The concierge lounge is not open for breakfast, but it is open during the day for beverages and the evening offerings were very nice and plentiful. We had occasion to meet Ms. Magalhaes who was very busy with the groups but yet spent time speaking with us about the property and thanking us for our loyalty. All of the staff were pleasant and helpful. The only issue we had was that two elevators were not working causing a delay to get to/from our room during ”rush hour”. I hope they get this fixed, but overall we would recommend this property.
Very Good
42 Reviews