Ana Crowne Plaza Sapporo, an IHG Hotel Reviews

Centrally located and mins walk to Sapporo Train Station; there are also highly rated ramen and soup curry places near the hotel, and a souvenir shop and convenience inside the ANA hotel which is fabulous! Hokkaido is really beautiful with the snow in Winter and Xmas season, and will definitely come back again in the near future and stay at ANA again!

The hotel is only less than 10 minutes walk from Sapporo train station.  Very convenient.

Staff - So welcoming w, attentive ,speaking English very well,Always smiling,try to do their best according to your needs. Hotel - Smells good always,clean always,provide all the basic things such as tooth brush,shaver,cap,comb,hair dryer,shampoo,body wash,hair conditioner,body lotion,eye mask,tea and coffee bags. Location -was very good in the middle.Most of the attraction places very nearby such as sapporo tv tower,sapporo clock tower,odor park, near to JR Sapporo station too. Breakfast - not many choices but still can eat.I think they must have some variety of food and menu. Tours - If you book a tour from klook.com they will come and fetch you from the main lobby of hotel.It makes us felt convenient. JR Sapporo station nearby around 450m - walking distance.You can reach to this hotel from new chitose airport taking a subway around 45min.Its also cheaper around 1150 Yen per person.Once you reach JR Sapporo station ,you can walk using your Google map or you may use Go Taxi app to book a taxi if you felt you have a lot of luggage it will cost 770 Yen. We enjoy and love our stay at Ana crown plaza hotel.Will stay here next time when we come back to Sapporo.Recomended.Thank you so much for your wonderfull service.🥰

Location will say it not bad as it is walking distance from Sapporo Station (About 5min walk). Nearby there is several convenience store which is very important. The hotel do have store like cakes store, snacks store which kind of value add. Room size wise will say ok given most hotel are small in fact. Perhaps the aircon ventilation can be improved as adjusting the coldness to the max (seem no difference) and room abit stuffy.

Accommodation is near to JR Sapporo Station, attractions and shopping areas, including Tanukikoji Shopping Street. This is my 2nd time staying at this accommodation! Will be booking the accommodation when I visit Sapporo in future.

Excellent experience with 3 children. Great service and convenient.

Orcourse we extended our stay here, it is very remarkable hotel indeed

Hotel location was not bad. Room was clean. Convenience store just downstairs is good to have.

I chose this hotel primarily for its convenient location near the Sapporo JR station. You can sense that the hotel has a slightly old or dated atmosphere. That said, the room size is decent, very clean, and the service is excellent. I thoroughly enjoyed my stay there.

Good old hotel, many staffs and busy. Breakfast was good and lots to choose.

sweet room, bathroom and bed. the most impressive things is providing easy mask and make me have a sweet dream during my stay

Dear Management of ANA crown plaza Sapporo, I am writing to express my sincere gratitude for the outstanding assistance provided by your staff member, Mr. Konnon, during my recent stay at your esteemed hotel on Jan 1st. Upon my arrival at your hotel, I realized that I had accidentally left my laptop at the previous hotel I stayed at in Hakodate. As I faced language barriers in resolving the issue, I turned to your front desk for help, and Mr. Konno went above and beyond to assist me. After efficiently completing my check-in, Mr. Konno promptly contacted the previous hotel, the airport, and logistics services on my behalf. Given that my return flight was scheduled for the following afternoon, he ensured that the laptop was shipped using the fastest delivery method available. Thanks to his swift and thorough efforts, I was able to retrieve my laptop the very next day before my departure. His professionalism, kindness, and problem-solving skills turned what could have been a stressful situation into a seamless experience. Such dedication to guest satisfaction truly reflects the exceptional standards of ANA Crown Plaza Sapporo. Please convey my heartfelt appreciation to Mr. Konno for his remarkable assistance. His actions have left a lasting impression on me, and I will undoubtedly recommend your hotel to others and look forward to returning in the future. Thank you once again for the extraordinary service.

Slightly older hotel, but very convenient location (~10 minute underground walk to JR Sapporo Station). We had originally booked a Premium Twin room with extra bed (2 adults and 2 children), but as it was Christmas, we got an upgrade to a suite (along with complimentary snacks and drinks).

Great location. Very clean, friendly, bed is comfortable No free parking, room is a bit small