Top 5-Star Hotels in Sarajevo

Our tour group had a planned stay at this hotel and when I read some of the negative reviews here I was concerned. I shouldn’t have worried. The rooms looked brand-new to me. I have no idea if the decor was the latest fashion but it was clean, attractive and everything worked except that the Internet was sometimes slow. There were parties in the restaurant but I never heard the music in my room on the second floor. The location was excellent, convenient to the Old City center. The view from my room included a 16th-century wall and other remains of a caravanserai. Breakfast was the best variety I’ve seen on this trip (that includes 3 previous hotels). There were several varieties of eggs, many vegetables, sweets probably left from dinner the previous night, and coffeemakers with a wide variety of options. Tables were set with linen cloths and napkins. Although this hotel is among the many which had to be rebuilt after the war, it has a fascinating history. It was the first modern hotel built in Sarajevo during the Austro-Hungarian period. Franz Ferdinand, heir to the throne, was to proceed to this hotel after a meeting at the City Hall but was assassinated en route after they chose to go to the hospital to check on an aide-de-camp who was injured in an attempt earlier in the day. Please don’t let the negative reviews scare you away. This is a great hotel.

I need to be honest that I was very disappointed by this hotel as I cannot imagine how this is a 5 star hotel. Except for one very nice and friendly welcome at the reception desk upon arrival I cannot say that I was happy with the hotel. One of the biggest problems was that I did book this hotel because of the apparently giant spa area, which was closed during my stay there. Apparently this isn’t a one time issue, as I found out the spa is regularly closed. I don’t understand why this cannot be stated up-front via email notification and why I didn’t receive any compensation for this problem. I booked the Radon Plaza specifically because of the spa area, otherwise I would have never stayed at this hotel to be honest. One of my worst revelations was actually at the breakfast. I haven’t seen such a gross and disgusting breakfast at a 5 star hotel in Bosnia and I have seen quite a bit now. There was no napkins or silverware to take the items from the buffet, people were using their bare hands. It was just disgusting. The waiters weren’t very friendly either, I had to take my silverware from another table.

This is the best location, very close to the old town. The plane was cancelled from Turkey at that time. The hotel was happy to change it for free to the next day. The overall service was good.

Just returned for a quick trip and was so impressed by the team at this hotel. It's well located, just a short walk from the Old Town and the suites include a small kitchen which came in handy. From the first email contact through to checking out, the team where unfailingly kind, helpful and just lovely. They even ordered food delivery for me one night as I was unable to use my international phone. Breakfast is included and it's quite a spread - some local dishes as well as eggs, fruit and cold cuts. i also loved the grab and go store in the lobby as well as free coffee or tea all day. A very minor quibble, but housekeeping wasn't as thorough as I would expect but hardly worth losing a star.

The hotel is located in the business district. There is a large and upscale restaurant downstairs. There is a bowling alley, a swimming pool, a spa, a supermarket, a hairdresser’s shop on the first floor. push

It is very convenient to all the attractions in the city center. You can reach all the scenic spots on foot. There is a supermarket 100 meters away. Everything is very convenient. The receptionist is very polite and worth staying in and experience. You will also choose to travel to Sarajevo in the future. This hotel charges a city tax of about 10 mark when leaving

This is my second time staying here. The first time was amazing as well. This hotel is in the perfect spot, everything is in walking distance. The hotel staff are all very kind and professional. They all also speak English. They have a massive amount of TV channels in various languages over 30 in English with movie channels to. Off site parking is a minute walk down the street and the guys that run it are also very good people. If you have never been here, you will likely want to stay longer then you planned. Sarajevo is a awesome place, I have been all through Bosnia the last couple weeks and it is a great country. Very good, warm and welcoming people everywhere I went.

We stayed here for one night as part of an organised tour in August 2022. The hotel is a small drive out of the old city and the hotel is relatively new. Check-in was relatively quick and you can have some fun on the swings they have in the lobby. There are two stairwells in the hotel, so Reception will tell you which one to take to get to your room. Our room was at the end of the corridor and was nice and large. We had twin beds which were both big and comfy and everything was clean and tidy. Our room had plenty of space, a flatscreen tv, desk and chair and you can also see that the design was made to look as though part of the room had been built on. The bathroom was also large, with a big shower, nice fluffy towels, and plenty of hot water and good water pressure. Breakfast was very good - a good selection of hot and cold food. Plenty of juices, hot drinks and fruit etc. There's a spa and pool that you can use if you want to - we arrived late so just before it closed. The rooftop bar has great panoramic views (see the photo). Overall, I really liked this hotel and so did my friends.

I had an absolute brilliant stay at the Grad Hotel. Certainly one of the cleanest hotels I have ever been. Room was cleaned every day thoroughly well. Even the toilet was sanitized every day, and including new towels every single day !! Beds were also of a very high standard. Staff was absolutely friendly and helpful. When it was raining they offered me an umbrella, great !! Breakfast included.

Excellent hotel at a near perfect location. Staff is perfect, all of them speak good English and are very helpful. Breakfast is varied enough for a good start of the day. Very quiet at night (we slept on the backside). The centre is 5-10 minutes away, walking to Baščaršija took us 15 minutes at a relaxed pace. Free parking is available, but pretty cramped and hard to get in (or out) because of the car parked in the small alleys around the back entrance. All in all a great experience and we will certainly be back on our next trip to Sarajevo.