Sophie
August 12, 2023
We booked a double room with a double bed. We ask the staff if it is indeed a room with a double bed. Unpleasant response from the young lady who told us "yes, I know you had reserved that but we no longer have any available, you don't have to put the two beds together."
Ok, so you have to understand that's how it is and shut up. Unacceptable!
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