Grace Hotel Semporna

Grace Hotel Semporna Reviews

Grace Hotel Semporna

Lot 8, Seafront Resort Township, 10, Jln Kastam, Semporna, Sabah, 91300, MalaysiaView Hotel Details
Grace Hotel Semporna
Grace Hotel SempornaGrace Hotel SempornaGrace Hotel Semporna
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1 night

Grace Hotel Semporna Guest Reviews

3.5/5
173 review
Verified reviews
Location3.7
Amenities3.2
Service3.6
Cleanliness3.5
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All reviews(173)
Positive reviews(143)
Reviews with photos/video(49)
Awesome stay(25)
Great location(24)
Convenient location(16)
Toiletries were average(10)
Friendly owner(9)
Many dining options(7)
Negative reviews(30)
XIAORAN HU
Deluxe King Room Non smoking
Stayed in Aug 2024
Couples
2 review
2.2/5
Posted on Aug 16, 2024
the hotel’s towels didn’t change, both the body towels, mat towels. We found many stains in the bed sheet…,plus the staffs are not very friendly…but the location is food, close to the dock,the only advantage
Anonymous User
Deluxe King Room Non smoking
Stayed in Jul 2024
Couples
3 review
2.0/5
Posted on Jul 17, 2024
The WiFi was super slow. Air conditioner was not as cold. Some receptionists were not supportive neither but several guys was pretty hospitable. The room was overall not clean. There were lots of dusts on the floor and stains on the bedsheets. Toilet even had urine stains from previous customers :(
Anonymous User
Superior Twin Room Non smoking
Stayed in Sep 2023
Solo travelers
31 review
3.0/5
Posted on Sep 7, 2023
good location if you are in semporna for diving or snorkeling. close to all the tour agencies and next to the jetty. the room is quite small. bathroom also very small. some mold in the shower. the floor was dusty- would be nice if they provided slippers. breakfast was very basic - a sandwich or nasi lemak.
Sun ong
Superior Twin Room Non smoking
Stayed in Aug 2024
Couples
45 review
4.2/5
Very Good
Posted on Aug 19, 2024
Toilet need some maintenance to get more clean
Guest User
Superior Twin Room Non smoking
Stayed in Mar 2023
Travel with friends
11 review
2.7/5
Posted on Mar 17, 2023
Tv not functioning at all provided photo during repairing, water heater not functioning too,no shower gel n shampoo(the container for shampoo n shower gel is empty)
Guest User
Deluxe King Room Non smoking
Stayed in Jan 2023
Travel with friends
1 review
2.7/5
Posted on Jan 8, 2023
Booking this hotel for 3 nights because of review but im disappointed. Unfriendly staff from checkin untill checkout. No greeting and thank you at all. Only 2 pillows provided and cant request additional. No late checkout allowed even though im willing to pay. Maybe im not their targeted guest. Not going to suggest this hotel to my family/friends.
Response from Property: Dear Guest,Greeting from Grace Hotel Semporna,We do appreciate your honest feedback and we sincerely apologize regarding the problem that you have encountered during your stay with us. We will improve and serve you at the best next time. Thank you and hope to see you soon.Have a nice Day,MelissaGrace Hotel Semporna
Ai Ling
Superior Twin Room Non smoking
Stayed in Jun 2023
Business travelers
6 review
2.5/5
Posted on Jun 28, 2023
The lady receptionist not very friendly. Got a lot small black ants on my table and moving here and there. Very disturbing when I am working on the table. The bath room drain cover cannot full enclosed. Water leaking out from bath area to beside toilet bowl.
Bo
Deluxe King Room Non smoking
Stayed in Jun 2024
Couples
1 review
4.2/5
Very Good
Posted on Jun 16, 2024
Toilet fan not functioning
Anonymous User
Superior Twin Room Non smoking
Stayed in Dec 2022
Travel with friends
3 review
5.0/5
Outstanding
Posted on Dec 5, 2022
nice service kind staff many breakfast options nice location near the port guardian watson & 711 high cp ratio
KCSabah
Superior Twin Room Non smoking
Stayed in Apr 2024
Travel with friends
2 review
2.7/5
Posted on Jul 12, 2024
Too small and abit dirty.
Cherie
Superior Twin Room Non smoking
Stayed in Apr 2023
Solo travelers
3 review
4.5/5
Great
Posted on May 1, 2023
Stayed at this hotel for one night, which was close to restaurants, near the boat dock, and the supermarket. They serve breakfast at a little cafe right beside the hotel too. Overall it was convenient and comfortable.
Terrytkh
Deluxe King Room Non smoking
Stayed in Jan 2023
Couples
6 review
4.5/5
Great
Posted on Jan 13, 2023
Nice stay at Grace Hotel and it's convenient to reach different restaurants nearby, and to reach the dive shops. It's te best place to stay before hopping onto speedboat for the Sipadan diving tour!!
PadABC
Superior Twin Room Non smoking
Stayed in Dec 2022
Travel with friends
4 review
4.7/5
Amazing
Posted on Dec 23, 2022
Good location and staff are nice. My friend lost wallet when she checked out and come back the staff have have helped us and finally we fount the wallet in the room. Thanks so much appreciate it
Anonymous User
Superior King Room Non smoking
Stayed in Mar 2024
Family
1 review
1.0/5
Posted on Mar 10, 2024
Worst hotel ever
Guest User
Superior Twin Room
Stayed in May 2022
Family
1 review
3.0/5
Posted on Jun 3, 2022
The hotel is located at the town centre with many restaurant and convenience stores. The hotel has a basis facilities and its service is not good (the water heater is not functioning, no housekeeping etc).