NINE TREE BY PARNAS SEOUL DONGDAEMUN Guest Reviews
4.5/5
Great
851 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.7
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All reviews(851)
Positive reviews(837)
Reviews with photos/video(219)
Easy to get around(125)
Close to airport(58)
Convenient for shopping(48)
Small room size(34)
Luggage delivery service(17)
Tasty coffee(17)
Stayed multiple times(15)
Clean bathrooms(10)
Negative reviews(14)
EW.
Standard Double Room
Stayed in Nov 2024
Couples
9 review
4.7/5
Amazing
Posted on Nov 7, 2024
Hotel is situated in a convenient location with a lot of my bookmarked eateries nearby. However it is quite a little distance from the nearest subway station as it is in between Euljiro 4 and DDM History & Culture Park stations.
Lobby is wide and brightly lit. Hotel provides laundromat facility at 4000won per use for washer and dryer respectively, 1000won for detergent. Complimentary use of luggage locker for 12 hours.
Reception was kind enough to let me check in at 12pm ish despite official check in time is 3pm. Room is pretty new. Size wise, not exactly spacious. Will be hard to open 2 large suitcases.
All in all, if price is right, I will not hesitate to stay here again.
Response from Property: Dear GuestMay we take this opportunity to thank you for choosing to stay with us and also for taking your valuable time to place a generous review with the great score. We were so pleased to read that you enjoyed your stay at Nine Tree Hotel Dongdaemun and that you were satisfied with the services and facilities offered during your stay. Once again, thank you for taking your valuable time to write this review. We are looking forward to welcoming you back to our hotel in the near future.Hotel management
LalaHK
Standard Twin Room
Stayed in Jul 2024
Couples
18 review
4.7/5
Amazing
Posted on Jul 10, 2024
Location is great, easy to reach by airport bus no.6001 and a few metro stations are around. Many money exchange shops and convenient stores nearby.
Just 10mins can reach Myeongdong by bus.
The room is clean and the facilities are quite new. You can control your own room air-con temperature.
Although my room at 11th floor and facing the main road, it wasn't noisy.
Remember to bring your own toothbrush and toothpaste.
Response from Property: Thank you for choosing Ninetree Hotel Dongdaemun.And also, thank you for taking your valuable time to share your experiences regarding your stay with us. We are pleased to know that you enjoyed your stay.We look forward to welcoming you back soon to Nine Tree Hotel Dongdaemun. Kind Regards-Hotel Management
Zaneth lai
Standard Double Room
Stayed in Nov 2024
Couples
14 review
4.7/5
Amazing
Posted on Nov 19, 2024
Memorable trip
Response from Property: Dear Zaneth laiMay we take this opportunity to thank you for choosing to stay with us and also for taking your valuable time to place a generous review with the great score. We were so pleased to read that you enjoyed your stay at Nine Tree Hotel Dongdaemun and that you were satisfied with the services and facilities offered during your stay. Once again, thank you for taking your valuable time to write this review. We are looking forward to welcoming you back to our hotel in the near future.Hotel Management
Pijak
Standard Triple Room
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 3, 2024
Super Clean
Friendly staff offering to book taxis for us
Free coffee and tea every morning
Room is spacious, looks new, excellent shower and automatic toilets
Response from Property: Dear Guestcertainly be shared with our associates as it will be a great motivation for them to continuously strive for exemplary hospitality. We hope to see you again as you mentioned for your next trip to Seoul and meanwhile, please share your stay-experience with us together with your family and friend who will to visit Korea near future. Thank you. Hotel Management
Jia Jun
Standard Double Room
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 31, 2024
Wonderful experience with the hospitality from the hotel. Booked it for anniversary with wife and received quality services. Staff was friendly and room was clean,
Response from Property: Dear Jia JunMay we take this opportunity to thank you for choosing to stay with us and also for taking your valuable time to place a generous review with the great score. We were so pleased to read that you enjoyed your stay at Nine Tree Hotel Dongdaemun and that you were satisfied with the services and facilities offered during your stay. Once again, thank you for taking your valuable time to write this review. We are looking forward to welcoming you back to our hotel in the near future.Hotel Management
Anonymous User
Standard Double Room
Stayed in Oct 2024
Family
7 review
4.7/5
Amazing
Posted on Oct 24, 2024
Basically it's quite close to dongdaemun, less than 10 min walk. The hotel room is not that big, but its quite clean, recommended for people whose purpose is for shopping
Response from Property: Dear GuestI am truly delighted to note of your review of your recent stay experience with us and it is our pleasure to be of service to you. Your kind compliments will certainly be shared with our team members as it will be a great motivation for them to continuously strive for exemplary hospitality. I look forward to welcome you back for another remarkable Nine Tree Hotel Dongdaemun experience.Thank you and best regards, Hotel Management
Guest User
Standard Double Room
Stayed in Sep 2024
Couples
1 review
4.7/5
Amazing
Posted on Sep 20, 2024
It’s a clean, decent, cosy hotel. It still look new and clean as opened in 2022. Staff are very friendly, and the hotel offer self-service locker for 24 hours storage. Only downside is somehow each train passed can feel from the room (10F), but once train closed, there is no problem. And air con is kind of energy saving mode, so on and off occasionally for temperature control.
Response from Property: I am truly delighted to note of your review of your recent stay experience with us and it is our pleasure to be of service to you. Your kind compliments will certainly be shared with our team members as it will be a great motivation for them to continuously strive for exemplary hospitality. I look forward to welcome you back for another remarkable Nine Tree Hotel Dongdaemun experience.Thank you and best regards, -Hotel Management
Guest User
Standard Twin Room
Stayed in Jul 2024
Family
3 review
4.5/5
Great
Posted on Jul 14, 2024
I like it that the room is very clean and new with nice bed. It is also very convenient with Airport bus easily available at the hotel with lots of food eatery nearby. Self-service luggage locker is great. The only challenge is the room is smaller than what I thought and feel quite restricted. Other than that, the stay meet the function needs of a short-term traveler.
Response from Property: Thank you for choosing Ninetree Hotel Dongdaemun.And also, thank you for taking your valuable time to share your experiences regarding your stay with us. We are pleased to know that you enjoyed your stay.We look forward to welcoming you back soon to Nine Tree Hotel Dongdaemun. Kind Regards-Hotel Management
Kenneth
Standard Twin Room
Stayed in Jul 2024
Solo travelers
1 review
4.5/5
Great
Posted on Jul 9, 2024
Fuss-free check in with friendly service. The hotel room and adjoint toilet were clean and comfortable. The hotel does not provide many services but it was good enough for solo travellers who spend most time outside exploring. Would recommend!
Response from Property: I am truly delighted to note of your review of your recent stay experience with us and it is our pleasure to be of service to you. Your kind compliments will certainly be shared with our team members as it will be a great motivation for them to continuously strive for exemplary hospitality. I look forward to welcome you back for another remarkable Nine Tree Hotel Dongdaemun experience.Thank you and best regards, -Hotel Management
Wai Sze Gigi
Standard Double Room
Stayed in Jul 2024
Couples
8 review
4.7/5
Amazing
Posted on Sep 3, 2024
Actually this was my second time to stay in this hotel. Everything was good except the room was too small. I couldn’t even open both luggages at the same time…. 🥲
Response from Property: Thank you for visiting Nine Tree Hotel Dongdaemun and leaving your valuable feedback.Our hotel strives to not miss the importance of human service in addition to the perfect preparation of facilities. We will use your feedback as an opportunity to reflect on its meaning once again.A short reply may not be enough to convey our gratitude for your stay and our will to improve the shortcomings, but we would appreciate it if you would continue to show interest and watch over the improvement of Nine Tree Hotel Dongdaemun.Thank you again for your interest and expectations for Nine Tree Hotel Dongdaemun.- Hotel Management Team
Y
Standard Twin Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 13, 2024
The room was very clean. Staff were very friendly and they could speak very good English. The location of the hotel was very convenient too.
Response from Property: I am truly delighted to note of your review of your recent stay experience with us and it is our pleasure to be of service to you. Your kind compliments will certainly be shared with our team members as it will be a great motivation for them to continuously strive for exemplary hospitality. I look forward to welcome you back for another remarkable Nine Tree Hotel Dongdaemun experience.Thank you and best regards, -Hotel Management
Guest User
Standard Double Room
Stayed in Dec 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 14, 2024
It’s a good experience for living in this Hotel
Room view is very good. And coffee is for free😊
Response from Property: Dear Guest,May we take this opportunity to thank you for choosing to stay with us and also for taking your valuable time to place a generous review with the great score. We were so pleased to read that you enjoyed your stay at Nine Tree Hotel Dongdaemun and that you were satisfied with the services and facilities offered during your stay. Once again, thank you for taking your valuable time to write this review. We are looking forward to welcoming you back to our hotel in the near future.Thank you and best regards, Hotel Management
Guest User
Standard Twin Room
Stayed in May 2024
Solo travelers
4 review
4.7/5
Amazing
Posted on May 30, 2024
Recommended by a Korean friend. Good location. Easy to come here from airport and convenience to go anywhere. Room is very clean but a bit noisy at night.
Response from Property: I am truly delighted to note of your review of your recent stay experience with us and it is our pleasure to be of service to you. Your kind compliments will certainly be shared with our team members as it will be a great motivation for them to continuously strive for exemplary hospitality. I look forward to welcome you back for another remarkable Nine Tree Hotel Dongdaemun experience.Thank you and best regards, -Hotel Management
TAN TSENG
Standard Twin Room
Stayed in Jun 2024
Family
31 review
4.2/5
Very Good
Posted on Jun 27, 2024
The location is very convenient, the attendants are friendly...will definitely stay again.
Response from Property: Thank you for choosing Ninetree Hotel Dongdaemun.And also, thank you for taking your valuable time to share your experiences regarding your stay with us. We are pleased to know that you enjoyed your stay.We look forward to welcoming you back soon to Nine Tree Hotel Dongdaemun. Kind Regards-Hotel Management
Anonymous User
Standard Double Room
Stayed in May 2024
Couples
3 review
3.7/5
Posted on Jun 15, 2024
Everything was great except that the room really is very small. Locations is not bad, as have convenience store downstairs with alot of buses to main attractions. Aircon will automatically turn off, there is no air circulation and is stuffy. Have reported to the hotel but they say they are unable to do anything as it is central control, there is a sensor to turn off the Aircon when the room temperature is met. Requested to check and get back on the solution as we are staying 4 nights but until we check out no one has contacted us.
Response from Property: Thank you for choosing to stay with us, and I am very sorry to see that your stay with us was unsatisfactory because of our hotel room did not meet your expectations. Generally our hotel gets great reviews for the size of the rooms and layout so not sure what has happened with your visit. I shall share your feedback with the team and see if there was any particular reason and again apologies for the inconvenience caused. We hope to see you again for your next trip to Seoul. Thank you. -Hotel Management