Check out these hotels exclusively for your travel

Top rated hotels in Serrekunda

Kololi Beach Resort
4/517 Reviews
Air conditioning a paid option?!? And this is not disclosed until after check in? And wifi never worked so without phone in room, no communication with front desk. Oh, and no soap at all, much less any other bathroom product. Taken to very warm villa and dropped off without any explanation of anything. AC would not come on. Had to access a remote, unsecured wifi network to WhatsApp front desk because hotel’s wifi for this villa never worked for either of us. Once connected to front desk, was informed that AC was a paid upgrade!! Never heard of such a thing and certainly a BAD BUSINESS PRACTICE!! Agreed to pay extra, so maintenance man sent who actually removed and rewired the electrical box, while I held my phone light to help him because the lights also went out. AC finally on. Did I mention NO SOAP ANYWHERE? We’ve travelled extensively and this is one of THE WORST lodging experiences ever!! NOT RECOMMENDED because AC as an option without informing a guest is absurd!! Did I mention no soap anywhere?

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How to get cheap hotels on Trip.com?

    There are several ways to discover affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the least expensive options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a diverse selection of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. Moreover, if you are a member of our loyalty program, you can log in to your account and discover exclusive discounted rates at hotel list pages.

  • What is the way to get lower prices at hotels?

    Sometimes booking hotels in midweek is cheaper, but it also depends on the season.

  • How many hotels are listed in Trip.com?

    There are over 5,000,000 hotels in more than 230 countries or regions on Trip.com. Don't know which hotel to book? Browse the site to get ideas!

  • Can I cancel or change my hotel reservation on Trip.com?

    It depends on the hotel policy and cancellation date. Kindly check the policy section of related hotel pages. To cancel or change your reservation, log in to your trip.com account, go to "My Bookings," and follow the instructions.

  • How do I contact trip.com customer service?

    You can contact trip.com 24/7 customer service by visiting the trip.com help center and submitting a support request. You can also contact them by phone or chat, depending on your location.