We stayed overnight en route to Portugal, parking was easy (€16 per night). Our room wasn’t ready when we arrived at 3:30ish, so we had to wait for 20 minutes in reception. They mentioned a ‘free welcome drink’ to compensate but it never transpired. The interior decor of the communal areas was beautifully done, and there were nice touches for the kids like toys and a giant connect 4. Room was clean, apart from a hair in the bath, it appeared that a few more members of cleaning staff wouldn’t go far amiss. Beds comfy, although lots of noise from the corridors from passing guests. Breakfast was good, they kept insisting that it was better to arrive earlier, which we did, but it wasn’t massively packed during the 9-10am timeslot which came with a ‘red warning’ according to the posters in the lifts (the lift wait was a little long in peak times incidentally). I feel that the emphasis should be placed on ensuring correct staffing for high traffic times, rather than trying to manipulate the guests to suit. We didn’t go into the centre this time, but would probably look for a cheaper option for a stopover next time, as it wasn’t worth the price tag.
Outstanding
105 Reviews