Hôtel Mercure Annecy Sud Reviews

The location is far from the old town, and taxis are very expensive. I drove there, but the car rental company charged me 45 euros, probably because I entered a restricted area.

Doesn't deserve 4 stars ،The location of the hotel is bad very simple...primitive

Very warm welcome, I highly recommend.

Friendly staff Lunch with plenty of choice Calme

Clean hotel, top service, decent location, comfortable rooms

房間還可以

Stayed here before so was aware of the location which for us was fine. It's a 20 minute walk into town, or there are busses nearby which the hotel can help you find out about. Room was fine, decent size with all you'd expect. The slight disappointment I have is with one members of the reception team in particular who was decidedly frosty and generally not on the positive scale. We also found it hard to believe that the restaurant was not open on a Saturday night which was somewhat disappointing. There was also a lot of building work going on, which is fine, but it did impinge on the car park and finding space in it. It was also quite a bit more expensive than it was five years ago, and arguably we could have had better value and more positivity elsewhere.

We found this hotel to be absolutely fine for our needs. If you don’t want to pay top dollar and want value for money then I think this option is reasonable. I think it’s fair to point out that this hotel is a 30 minute mainly downhill walk into Annecy and completely do-able. We did not catch a bus or get a taxi any of the times we walked in and back ( mainly because we felt the need to walk off all the delicious food and drink consumed!) There is a generous sized fridge provided in the room so we decided to shop for our own breakfast from the local supermarket. I can never justify spending 20 euros per head on a breakfast where I don’t necessarily like what’s available. The hotel seems to have a strange routine when it comes to its restaurant opening hours. There didn’t seem to be any service available during evening hours over the weekend which we thought seemed strange. We weren’t too bothered though - we walked into Annecy but for those that might want something a bit more local - there isn’t any restaurants close by at all. The pool is a very welcome place to cool off and relax and the hotel does provide pool towels should you need them. The room was particularly comfortable with ample pillows provided. The room was also sound proofed so you don’t hear any noise from around. All in all a good stay. Would recommend.

Excellent little hotel; clean and pleasant swimming pool; first class restaurant - limited but simple and excellent food and drink; comfortable, well serviced rooms; friendly staff. And Annecy is an absolutely beautiful town.

We stayed at this hotel for 2 nights with a quick bus ride into annecy during the day. We were greeted in a friendly way at the reception and were allowed to leave our bags before our check in so we could explore the town. They also showed us the bus routes to annecy (buses were free July and August). Overall the room was clean, tidy and comfortable. We visited the pool on both afternoons and it was refreshingly cool and peaceful with plenty of loungers surrounding. There was a table tennis and football table to enjoy and a hotel bar which was quite small but chilled. Another good addition was the water taps throughout the hotel so you can fill up bottles for the day or just have something to drink. The breakfasts was varied with a range of sweet and savoury options (including a freshly made omlette), however sometimes food wasn't replenished quickly (especially after a coach party). Good location, friendly staff, comfortable rooms.

Stayed here for 4 nights. Bed comforatable and effective air conditioning. Breakfast was excellent with plenty of choice of food and drink. 20 minutes walk into town or a three-stop bus ride. Would stay here again

Regular customer of this hotel for 1 year (I'm there every week for work) and "PLATINIUM" also by the way, the overall service is rather good quality, nothing to complain about on that side. The prices are quite correct except during certain events and/or holidays (there the price can easily increase by 40%) One criticism however in terms of priority management... Last Monday, around 6:30 p.m./7 p.m., already 5 people were waiting at the bar to be served. I join them... then 3 other people also arrive looking for a drink. For more than 15 minutes, neither the 3 hostesses at reception, nor the manager (too busy clearing the mini-croissants from the reception room) had the presence of mind to say that it might be appropriate to go serve the 9 people who have been waiting all this time. I finally went back to my room, without a drink, after 20 minutes of waiting... I could understand the situation in the event of a "rush" at the customer reception, but there was just no one there. ..

Not up to the standard of a 4-star MERCURE Very unfriendly welcome The rooms... what can I say No electrical outlet at the head of the bed.. No bottle of water in the refrigerator No kettle.. in short we can downgrade to a lower category The service in the restaurant absolutely lousy.. except for a very young recruit (2 days in the company.. HIBA.. a gem!) I admit; the dish was ok

Charmless hotel far from the center of Annecy. Quite small room not worthy of a Mercure hotel. Average breakfast. The kind of hotel you book when you can't find anything else in Annecy. The good thing is that it has free parking.